{"id":3220605,"url":"https://alion.io/job/ciena-corporation-program-manager-ta-business-operations","title":"Program Manager, TA Business Operations","company":{"id":1996,"name":"Ciena Corporation","domain":"ciena.com","url":"https://alion.io/company/ciena","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"B","score":78,"open_postings":29,"ghost_share":0,"stale_share":0.862,"repost_share":0.034,"time_to_fill_p50_days":31,"computed_at":"2026-11-03T05:54:40Z"}},"role":"Management","role_family":"Management","seniority":null,"employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Gurgaon, India"],"countries":["IN"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-10-22T00:00:00Z","employer_posted_date":"2026-10-22","last_verified_at":"2026-11-04T02:39:32Z","board_verified":true,"closed_at":null,"days_open":13,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":13},"description":"As the global leader in high-speed connectivity, Ciena is committed to a people-first approach. Our teams enjoy a culture focused on prioritizing a flexible work environment that empowers individual growth, well-being, and belonging. We’re a technology company that leads with our humanity-driving our business priorities alongside meaningful social, community, and societal impact.\nThe Program Manager, TA Business Operations serves as the operating backbone of Ciena's global Talent Acquisition function, enabling programmes, projects, and commitments to remain on track across North America, EMEA, APAC, and India. This individual contributor role partners closely with the Senior Director, Talent Acquisition & HRBP, EMEA to establish operating discipline, identify risk early, strengthen accountability, and provide recommendations that support effective decision-making. The role applies business operations, programme management, recruiting data, and technology inputs to improve execution across the global function.\nHow you will make an impact:\nLead end-to-end delivery of cross-functional Talent Acquisition initiatives, including process redesign, organisational changes, and systems rollouts, with defined owners, milestones, and risk logs.\nDrive accountability across HR Technology, Learning and Development, HR Data, Compliance, Legal, recruiting managers, and other cross-functional partners by tracking commitments, escalating slippage early, and proposing a course of action.\nOwn the global Talent Acquisition operating cadence, including recurring reviews, dashboard readouts, action tracking, follow-through, and a single source of truth for initiatives, owners, and deadlines.\nPartner with the Senior Director as a constructive thought partner by pressure-testing plans, identifying blind spots, preparing briefing materials, talking points, and pre-reads, and representing the Senior Director in select forums.\nGovern the Talent Acquisition reporting framework with stakeholders, ensuring hiring volume, time-to-fill, pipeline health, offer acceptance, diversity, and recruiter productivity metrics are consistently defined, reviewed, and applied to business decisions.\nPartner with Compliance and Legal to align recruiting practices with applicable employment policies, right-to-work requirements, and screening obligations across operating geographies.\nOptimise Talent Acquisition operations by monitoring vendor performance and budget spend, recommending renewal, consolidation, and cost actions, resolving process friction, and defining requirements and outcome measures for recruiting technology, automation, and AI-enabled tools.\nThe must haves:\nExperience: 8+ years in business operations, programme or project management, or chief-of-staff-type roles; recruiting or HR domain experience is a plus.\nTrack record of managing an operating cadence for a senior leader or function, including reviews, reporting, and follow-through without repeated direction.\nDemonstrated management of senior stakeholders across regions and time zones, including driving accountability without formal authority.\nApplication of workforce and recruiting data, including dashboards, post-implementation reviews, and funnel metrics, to inform decisions; systems administration experience is not required.\nWritten and verbal English communication experience, including preparation of materials for executive or board-level audiences.\nNice to haves:\nCertifications: Project or programme management credential, including PMP, PgMP, Six Sigma, or equivalent experience.\nAt Ciena, we are committed to building and fostering an environment in which our employees feel respected, valued, and heard. Ciena values the diversity of its workforce and respects its employees as individuals. We do not tolerate any form of discrimination.\nCiena is an Equal Opportunity Employer, including disability and protected veteran status.\nIf contacted in relation to a job opportunity, please advise Ciena of any accommodation measures you may require.","description_format":"text","description_chars":4034,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[{"language":"English","level":"Upper-Intermediate (B2)","optional":false}]},"benefits":["Flexible schedule"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Telecom Infrastructure","Optical Communications"],"lifecycle":[{"event":"open","at":"2026-10-25T03:00:29Z"}],"visa":[],"liveness":{"score":54,"band":"ok","label":"Likely open","p_open":1,"p_active":0.606,"p_room":0.9,"age_days":12,"expected_fill_days":31,"reasons":["conf:2","stale_co","velocity","win:mid","comp:brand"],"computed_at":"2026-11-03T05:54:40Z"},"pay":null,"html_url":"https://alion.io/job/ciena-corporation-program-manager-ta-business-operations","json_url":"https://alion.io/job/ciena-corporation-program-manager-ta-business-operations.json","meta":{"generated_at":"2026-11-04T06:15:37Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":9727,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-05T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":1996},"rest":"https://alion.io/mcp/rest/get_company?id=1996"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fciena-corporation-program-manager-ta-business-operations"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fciena-corporation-program-manager-ta-business-operations"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fciena-corporation-program-manager-ta-business-operations"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/ciena-corporation-program-manager-ta-business-operations\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fciena-corporation-program-manager-ta-business-operations"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3220605}},{"tool":"search_jobs","arguments":{"company":"ciena.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3220605},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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