{"id":1803896,"url":"https://alion.io/job/ciena-technical-solutions-engineer-p2","title":"Technical Solutions Engineer P2","company":{"id":1996,"name":"Ciena","domain":"ciena.com","url":"https://alion.io/company/ciena","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":null},"role":"Solutions","role_family":"Solutions","seniority":"middle","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["London, United Kingdom"],"countries":["GB"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":64000,"max_usd":163000,"period":"year","method":"global_role_cell_scaled_by_country","sample_n":511},"experience_years_min":3,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Python","optional":true}],"status":"live","first_seen_at":"2026-09-29T00:00:00Z","employer_posted_date":"2026-09-29","last_verified_at":"2026-10-03T23:55:51Z","board_verified":true,"closed_at":null,"days_open":5,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":5},"description":"As the global leader in high-speed connectivity, Ciena is committed to a people-first approach. Our teams enjoy a culture focused on prioritizing a flexible work environment that empowers individual growth, well-being, and belonging. We’re a technology company that leads with our humanity-driving our business priorities alongside meaningful social, community, and societal impact.\nCiena’s Solutions Engineering & Introduction team within Product Line Management helps bring innovative optical networking solutions to market through technical validation, customer engagement, and cross-functional collaboration. This engineering role contributes to successful product introductions by creating customer-facing deliverables, validating new features, and supporting demonstrations, trials, and deployments. The position offers the opportunity to work across Product Development, Product Management, Sales Engineering, Services, and customer teams in a dynamic environment.\nHow you will make an impact:\nManage lab assets and maintain optical lab systems to enable engineering and solution validation activities.\nDevelop customer-facing technical presentations, test plans, release notes, and engineering documentation.\nCreate and validate technical deliverables for new product features and solution introductions.\nExecute product demonstrations, lab evaluations, field trials, deployments, and solution tests.\nCapture product issues and enhancement requests and channel feedback into research and development processes.\nProvide technical consultation, solution evaluation, design guidance, and engineering expertise throughout customer engagements.\nResolve complex field issues escalated from Global Technical Support teams.\nThe must haves:\nEducation: Bachelor’s degree in Applied Science, Physics, Electrical Engineering, Communications Engineering, or a related discipline.\nExperience: 3+ years of telecommunications and optical transport systems experience with an understanding of photonic technologies and optical protocols.\nStrong organisational skills with attention to detail and effective team collaboration capabilities.\nExcellent verbal and written English communication skills.\nAbility to present technical and non-technical information to diverse audiences.\nAbility to prioritise work effectively in a fast-paced and evolving environment.\nAbility to collaborate successfully across multiple time zones and cultures.\nNice to haves:\nExperience with instrumentation, laboratory environments, and test methodologies.\nHands-on experience with optical measurements, including optical spectrum analysers (OSA).\nKnowledge of Python programming for automation or engineering applications.\nFamiliarity with WebUI technologies and data formats such as JSON.\nExposure to northbound interfaces, including NETCONF.\nAt Ciena, we are committed to building and fostering an environment in which our employees feel respected, valued, and heard. Ciena values the diversity of its workforce and respects its employees as individuals. We do not tolerate any form of discrimination.\nCiena is an Equal Opportunity Employer, including disability and protected veteran status.\nIf contacted in relation to a job opportunity, please advise Ciena of any accommodation measures you may require.","description_format":"text","description_chars":3277,"description_truncated":false,"requirements":{"experience_years_min":3,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[{"language":"English","level":"Upper-Intermediate (B2)","optional":false}]},"benefits":["Flexible schedule"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Telecommunications","Telecom Infrastructure","Optical Communications"],"lifecycle":[{"event":"open","at":"2026-10-03T18:52:57Z"}],"visa":[{"country":"GB","licensed_sponsor":true,"evidence":"Licensed UK visa sponsor (Senior or Specialist Worker, Skilled Worker)","filings_12m":null,"filings_prev_12m":null,"green_card_filings_12m":null,"median_offered_wage_usd":null,"route":"Global Business Mobility: Senior or Specialist Worker; Skilled Worker","cap_exempt":false,"checked_at":"2026-10-03T21:09:13+00:00","sources":["UK Home Office: register of licensed sponsors (workers)"],"filings_for_role_12m":0}],"liveness":{"score":83,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.833,"p_room":1,"age_days":5,"expected_fill_days":26,"reasons":["conf:0","win:early"],"computed_at":"2026-10-04T00:24:30Z"},"pay":null,"html_url":"https://alion.io/job/ciena-technical-solutions-engineer-p2","json_url":"https://alion.io/job/ciena-technical-solutions-engineer-p2.json","meta":{"generated_at":"2026-10-04T00:24:30Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","usage":{"tier":"crawler","counted_by":"address","units_charged":1,"used_today":391,"day_limit":5000,"remaining_today":4609,"minute_limit":60,"resets_at":"2026-10-05T00:00:00Z"}}}