{"id":3536820,"url":"https://alion.io/job/ciklum-senior-artificial-intelligencemachine-learning-engineer-4","title":"Senior Artificial Intelligence/Machine Learning Engineer","company":{"id":181259,"name":"Ciklum","domain":"ciklum.com","url":"https://alion.io/company/ciklum","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Oracle","truth_index":{"grade":"B","score":75,"open_postings":12,"ghost_share":0,"stale_share":1,"repost_share":0,"time_to_fill_p50_days":null,"computed_at":"2026-11-04T06:34:25Z"}},"role":"AI/ML","role_family":"AI/ML","seniority":"senior","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["India"],"countries":["IN"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":21000,"max_usd":44000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":41},"experience_years_min":5,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Azure","optional":false},{"name":"GDPR","optional":false},{"name":"LLM","optional":false},{"name":"LLM Guardrails","optional":false},{"name":"Machine Learning","optional":false},{"name":"OpenAI","optional":false},{"name":"Prompt Engineering","optional":false},{"name":"Python","optional":false},{"name":"Rest API","optional":false},{"name":"Snowflake","optional":false},{"name":"SQL","optional":false},{"name":"Structured Outputs","optional":false}],"status":"live","first_seen_at":"2026-10-30T12:28:16Z","employer_posted_date":"2026-10-30","last_verified_at":"2026-11-04T04:32:24Z","board_verified":true,"closed_at":null,"days_open":5,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":5},"description":"Ciklum is looking for a Senior Artificial Intelligence/Machine Learning Engineer to join our team full-time in India.\nWe are a custom product engineering company that supports both multinational organizations and scaling startups to solve their most complex business challenges. With a global team of over 4,000 highly skilled developers, consultants, analysts and product owners, we engineer technology that redefines industries and shapes the way people live.\nAbout the role:\nAs a Senior Artificial Intelligence/Machine Learning Engineer, become a part of a cross-functional development team engineering experiences of tomorrow.\nResponsibilities:\nDesign and build identifier extraction and intent detection (DOI, ISSN, ISBN, title) for free-text requests using Azure OpenAI within Kore.ai flows\nBuild an evaluation set from 200 to 300 labelled historic requests and produce an accuracy report\nDefine prompts, guardrails, confidence thresholds and fallback to human routing\nWork with the conversation designer on structured intake and deflection logic\nConnect model outputs to the Snowflake coverage check and the ticket routing rules\nSupport SIT and UAT, triage model defects and tune performance\nDocument the model design, PII handling and monitoring for handover\nContribute to demos, design reviews and the Cycle 1 learning report\nRequirements:\n5+ years in AI/ML engineering, including 2+ years building production LLM solutions\nHands-on experience with Azure OpenAI or similar, covering prompt engineering, structured outputs and entity extraction\nProven ability to build evaluation sets and measure precision, recall and accuracy\nExperience with conversational AI platforms (Kore.ai preferred; Boost.ai, Dialogflow or similar also relevant)\nPython, REST APIs and working knowledge of SQL and Snowflake\nUnderstanding of PII, GDPR and responsible AI practice\nStrong English, and able to explain model behaviour to non-technical stakeholders\nNice to have: contact centre automation experience, or knowledge of bibliographic metadata\nWhat’s in it for you?\nStrong community: Work alongside top professionals in a friendly, open-door environment\nGrowth focus: Take on large-scale projects with a global impact and expand your expertise\nTailored learning: Boost your skills with internal events (meetups, conferences, workshops), Udemy access, language courses, and company-paid certifications\nEndless opportunities: Explore diverse domains through internal mobility, finding the best fit to gain hands-on experience with cutting-edge technologies\nCare: We’ve got you covered with company-paid medical insurance, mental health support, and financial & legal consultations\nAbout us:\nAt Ciklum, we are always exploring innovations, empowering each other to achieve more, and engineering solutions that matter. With us, you’ll work with cutting-edge technologies, contribute to impactful projects, and be part of a One Team culture that values collaboration and progress.\nIndia is a strategic innovation hub for Ciklum, with growing teams in Chennai and Pune leading advancements in EdgeTech, AR/VR, IoT, and beyond. Join us to collaborate on game-changing solutions and take your career to the next level.\nExplore, empower, engineer with Ciklum!\nInterested already? We would love to get to know you! Submit your application. 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