{"id":2810463,"url":"https://alion.io/job/cilk-software-solutions-software-support-engineer","title":"Software Support Engineer","company":{"id":4446567,"name":"Cilk Software Solutions","domain":"cilksolutions.com","url":"https://alion.io/company/cilk-software-solutions","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":null,"truth_index":null},"role":"Support","role_family":"Support","seniority":null,"employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Kandana, Sri Lanka"],"countries":["LK"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Excel","optional":false},{"name":"Microsoft Office","optional":false}],"status":"live","first_seen_at":"2026-10-15T18:30:00Z","employer_posted_date":null,"last_verified_at":"2026-10-15T18:30:00Z","board_verified":false,"closed_at":null,"days_open":12,"trust":{"level":"not_scored","repost_count":null,"flags":[],"days_open":12},"description":"Silk -\n\nSoftware Solutions (Pvt) Ltd\n\nBuild\n\nInnovate | Grow\n\nApparel Product Development &\nManufacturing Systems\nJoin Cilk Software Solutions (Pvt) Ltd and be part of\n\nan innovative team supporting global apparel brands with modern technology solutions.\n\nWe are looking for a dynamic, motivated, and suitably qualified individual to take on the role of Software\nSupport Engineer - full time. The candidate will be fully trained on the targeted platforms and should possess sharp learning skills and a continuous learning attitude.\n\nComprehensive training will be provided on the relevant software platforms.\n\nSkills & Experience\n\nA Degree/Higher Diploma in apparel product development/manufacturing and a Degree/Diploma\n\nExposure to PDM / PLM systems.\n\n1 to 2 years of experience in apparel development/ manufacturing, ideally in merchandising, customer costing or garment technology OR 1 to 2 years’ experience in related system support.\n\nuser training, or system support.\n\nGood understanding of apparel development process with exposure to apparel manufacturing.\n\nExperience preparing user guides\nSound skills in Microsoft Excel and good knowledge and supporting business users.\n\nin other MS office software.\n\nExposure to PDM/PLM systems and/or previous engagement in system implementation and training will be an advantage.\n\nCompetitive industry- standard salary.\n\nSound analytical skills and quick learner.\n\nli inhal i 3\nVery good English and Sinhala language skills (must) ‘Anrasaliperformance\n\nbonus and increments.\n\nGood problem-solving and customer servicing skills.\n\nCompany-provided laptop, mobile/data devices and connectivity.\n\nSkills in scripting / programming and/or previous software support experience will be a definite advantage.\n\nAPPLY NOW!\n\nSend your updated CV to:\n\nEmail Subject:\nApplication -\n\nSoftware Support Engineer (Apparel)\n\nZA) Visit Our Website\n\nwww.cilksolutions.com\n\nYOUR APPAREL EXPERTISE.\nYOUR TECHNOLOGY CAREER\n\nWhat We Offer\n\nBetter\nProducts\n\nSmarter\nSystems\n\nGlobal\nImpact\n\n4 Product Development\n\nMerchandising\n& Manufacturing\n\nGlobal Supply Chain\n\nExperience in software implementation,\n\nKnowledge of scripting or programming.\n\nComprehensive training on enterprise software platforms.\n\nProfessional development and career growth opportunities.\n\nExposure to 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