{"id":1481398,"url":"https://alion.io/job/cimatron-application-engineer","title":"Application Engineer","company":{"id":1932718,"name":"Cimatron","domain":"cimatron.com","url":"https://alion.io/company/cimatron","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":null},"role":"Industrial Engineering","role_family":"Industrial Engineering","seniority":"staff","employment_type":"full_time","work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"board_field","remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Tijuana, Mexico","Mexico City, Mexico","Chihuahua, Mexico","Durango, Mexico","Guadalajara, Mexico","Saltillo, Mexico","Monterrey, Mexico","Fresnillo, Mexico","Mexico"],"countries":["MX"],"hiring_countries":["MX"],"hiring_countries_total":1,"salary":null,"salary_estimate":{"min_usd":52000,"max_usd":118000,"period":"year","method":"global_role_cell_scaled_by_country","sample_n":944},"experience_years_min":10,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-08-04T00:00:00Z","employer_posted_date":"2026-08-04","last_verified_at":"2026-10-05T00:14:18Z","board_verified":true,"closed_at":null,"days_open":62,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":62},"description":"PositionSummary: To drive the technical efforts to support the growth of direct and indirect sales of Cimatron CAD and Mold products/solutions, ensuring high-quality technical support to our sales team during pre-sales stage and training along with successful implementation for the customers. The role involves strong pre-sales technical support, training, implementation, post-sales technical support, and close collaboration with sales and product teams to drive customer satisfaction and product adoption.\nCimatronhelps mold makers build tooling, regardless of complexity and size, with an integrated CAD/CAM solution for mold and die design and manufacturing. It offers a wide range of specific design and application tools, as well as a comprehensive set of NC technologies, ranging from 2.5-axis milling and drilling to complex 5-axis machining.Our products and services are designed to enhance the efficiency and productivity of our clientsworldwide.\nKey Responsibilities:\nPre-Sales Technical Support\nPartner with the sales team to deliver product/solution technical presentations, product/solution demonstrations, and Proof of Concepts (POCs/Benchmarks) for prospective customers\nProvide technical inputs to Sales team during proposal stage\nPrepare Product Technical Content (e.g., Product/Solution Videos) for marketing campaigns for the regional market\nRepresent the organization technically at trade shows, technical seminars, webinars, and industry events.\nTraining and Post Sales Technical Support\nPlan and conduct customer and reseller training sessions, workshops\nOversee and manage complex technical support cases for Cimatron CAD products/solutions\nEnsure timely resolution of customer issues, meeting Service Level Agreements (SLAs) and maintaining higher customer satisfaction levels\nManage customer implementation projects, including installation, configuration, and workflow optimization\nCommunicate and mentor a team of reseller application engineers with up-to-date information about the product, ensuring efficient handling of technical support and training activities\nDrive technical excellence within the reseller technical teams through continuous upskilling and knowledge sharing\nProduct excellence and Technology Awareness\nCreate and/or maintain documentation for software configurations, customizations, and best practices.\nFunction as the voice of the customer to the product team by sharing feedback and new solution requests.\nParticipate in beta testing and evaluation of new product releases.\nReport bugs and improvement requests to the software development department.\nStay updated on technological advancements in CAD/CAM/CAE, mold design and manufacturing trends, and competitive technologies\nKey deliverables:\nHigh-quality technical support during Pre-sales, and Post Sales stages and reduced response time for customer queries\nSuccessful deployment and implementation of Cimatron solutions at client sites.\nEffective technical enablement of sales team for business growth.\nIncreased customer satisfaction and retention through strong technical engagement.\nKey Performance Indicators:\nAchievement of Sales Target for New Licenses, and Renewals (Maintenance) for CAD and Mold Products\nProduct demo/POC to Sales Conversion Rate for CAD and Mold Products\nCompliance with Service Level Agreements (SLAs) for Post Sales Technical Support for CAD and Mold Products\nQualifications:\nEducation: Bachelor’s or master’s degree in mechanical/manufacturing engineering/tool design, or a related discipline.\nExperience:\n10+ years in the CAD/CAM industry with a strong focus on mold design and manufacturing\nHands-on Experience with Cimatron (preferred) or other equivalent CAD/CAM systems\nKnowledge of Plastic Injection Molding Flow Simulation Software (e.g., Inspire Mold) is preferred.\nOverall knowledge of CAM Programming will be an added advantage.\nSkills & Competencies:\nTechnical Skills\nStrong domain knowledge of mold design and manufacturing processes\nExpertise in mold design using CAD/CAE tools\nProficiency in Cimatron CAD, Mold, Electrode (preferred) or other equivalent CAD/CAM software\nLeadership & Management SkillsTeam leadership and mentoring\nAbility to work independently and as part of a team\nAbility to manage multiple projects and prioritize effectively\nSoft SkillsStrong communication and presentation skills\nAnalytical thinking and problem-solving abilities\nCustomer-centric approach with a focus on solution delivery\nEthics: Treat people with respect; Keep commitments; Inspire the trust of others; Work with integrity and ethically; Uphold organizational values.\nTravel:Willingness to travel 40-50% for visits to prospects for product demos, POCs, and visit to customers for training sessions, implementations, and industry events.","description_format":"text","description_chars":4780,"description_truncated":false,"requirements":{"experience_years_min":10,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[{"name":"Mexico","iso":"MX","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Software","CAD, PLM & BIM Software"],"lifecycle":[{"event":"open","at":"2026-09-29T21:17:47Z"}],"visa":[],"liveness":{"score":13,"band":"cold","label":"Long shot","p_open":1,"p_active":0.451,"p_room":0.28,"age_days":61,"expected_fill_days":25,"reasons":["conf:0","win:tail","crowd:"],"computed_at":"2026-10-04T05:45:00Z"},"pay":null,"html_url":"https://alion.io/job/cimatron-application-engineer","json_url":"https://alion.io/job/cimatron-application-engineer.json","meta":{"generated_at":"2026-10-05T00:26:37Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","usage":{"tier":"crawler","counted_by":"address","units_charged":1,"used_today":414,"day_limit":5000,"remaining_today":4586,"minute_limit":60,"resets_at":"2026-10-06T00:00:00Z"}}}