{"id":3846336,"url":"https://alion.io/job/cinemark-team-lead","title":"Team Lead","company":{"id":1761392,"name":"Cinemark","domain":"cinemark.com","url":"https://alion.io/company/cinemark","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"A","score":94,"open_postings":7,"ghost_share":0,"stale_share":0.429,"repost_share":0,"time_to_fill_p50_days":19,"computed_at":"2026-11-08T05:47:12Z"}},"role":"Management","role_family":"Management","seniority":"lead","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Lexington, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-11-05T00:00:00Z","employer_posted_date":"2026-11-05","last_verified_at":"2026-11-08T15:40:41Z","board_verified":true,"closed_at":null,"days_open":4,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":4},"description":"Apply in ~60 Seconds\nJoin Our Team:\nA career at Cinemark means you'll have epic opportunities to immerse yourself in our industry. But that's just the beginning - a front row seat means incredible growth as you bring new ideas to life to create an unforgettable experience for movie lovers worldwide.\nRole Summary:\nThe Team Lead ensures smooth and efficient operations during assigned shifts while delivering an exceptional guest experience. This role provides leadership and guidance to team members, oversees food and beverage operations, and maintains a clean, safe, and customer-ready environment. Team Leads act as a key link between management and staff, supporting training, enforcing standards, and promoting a positive team culture aligned with Cinemark’s brand principles.Responsibilities:\nLead and set the tone for team members during assigned shifts (e.g., Concession, Floor/Usher, Attractions).\nEnsure food & beverage operations run smoothly; assist with receiving vendor orders, rotating and stocking products, and maintaining hot hold and merchandise displays.\nMaintain a clean, safe, and customer-ready environment throughout the shift.\nReport maintenance needs and safety/security issues promptly.\nGuarantee guests have the best experience; address minor guest concerns and escalate to management if required.\nAct as a Cinemark Brand Ambassador and reinforce the principles of SMILE.\nProvide support and guidance to team members during shifts, including directing break schedules.\nParticipate in management-led shift huddles and communicate updates to team members.\nAssist in training new and existing employees, including cross-training when needed.\nAlert management to attendance, tardiness, and uniform compliance.\nHandle minor team concerns and escalate issues to management when necessary.\nCoach and correct minor “in the moment” performance issues as needed.\nEnsure department checklists are completed and delivered to management.\nRequirements:\nMinimum age: 18 years.\nFlexible availability (evenings, weekends, holidays).\nStrong communication, leadership, and problem-solving skills.\nAbility to multi-task, manage time effectively, and resolve conflicts.\nFriendly, energetic attitude with a sense of urgency.\nAbility to follow and give clear directions.\nMust be able to converse and comprehend English effectively.\nCompletion of food handling training and any required certifications.\nIf eligible to serve alcohol, completion of Safe Alcohol Service training.\nPhysical and Environmental Requirements:\nFrequent bending, kneeling, and lifting up to 50 lbs.\nFrequent standing, walking and reaching around the theater.\nNoise level may be moderate to high at times.\nBe able to work in a standing position for extended periods of time.\nBenefits Available:\nAt Cinemark, we believe every team member should feel like a hero. Each career comes with a variety of blockbuster benefits for both hourly and salaried team members.\nEmployee Discount\n401(k) Matching*\nGrowth Opportunities\nEducation Assistance*\nHealth Benefits*\nParental Leave*\nPaid Time Off*\nDaily Pay*\nFree Movies*\n*Benefits may vary by career category, so be sure to check the specific details on our career site.\nDISCLAIMER: This job description is intended only as a general guideline of your duties and responsibilities at Cinemark and is not a legally binding contract. Cinemark reserves the right to amend, change or terminate the job description, as it deems appropriate. Any change amendments, or modifications may be implemented even though they have not been communicated, reprinted or substituted in this job description.\nReasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.\nAll Cinemark theatres are designated smoke-free workplaces. This includes vapor, electronic, conventional, cigars, etc.\nCinemark is an Equal Opportunity Employer\nPay Range: 13.00 - 15.24","description_format":"text","description_chars":3908,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[{"language":"English","level":"All levels","optional":false}]},"benefits":["Education assistance","Growth opportunities","Parental leave"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Cinema"],"lifecycle":[{"event":"open","at":"2026-11-06T00:53:43Z"}],"visa":[],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":3,"expected_fill_days":19,"reasons":["conf:1","win:early","comp:brand"],"computed_at":"2026-11-08T05:47:12Z"},"pay":null,"html_url":"https://alion.io/job/cinemark-team-lead","json_url":"https://alion.io/job/cinemark-team-lead.json","meta":{"generated_at":"2026-11-09T00:25:52Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":898,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-10T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":1761392},"rest":"https://alion.io/mcp/rest/get_company?id=1761392"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fcinemark-team-lead"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":2,"usd":0.2},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fcinemark-team-lead"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fcinemark-team-lead"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/cinemark-team-lead\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fcinemark-team-lead"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3846336}},{"tool":"search_jobs","arguments":{"company":"cinemark.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3846336},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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