{"id":1994098,"url":"https://alion.io/job/cintas-canada-customer-service-representative-5","title":"Customer Service Representative","company":{"id":1105523,"name":"Cintas Canada","domain":"cintas.ca","url":"https://alion.io/company/cintas-ca","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"SuccessFactors","truth_index":{"grade":"A","score":100,"open_postings":20,"ghost_share":0,"stale_share":0,"repost_share":0,"time_to_fill_p50_days":22,"computed_at":"2026-10-20T05:45:00Z"}},"role":"Customer Success","role_family":"Customer Success","seniority":"junior","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Morrisville, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":42000,"max_usd":81000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":1202},"experience_years_min":1,"visa_sponsorship":false,"relocation_package":false,"has_equity":true,"technologies":[{"name":"Microsoft Office","optional":false},{"name":"Outlook","optional":false}],"status":"live","first_seen_at":"2026-10-07T07:00:00Z","employer_posted_date":"2026-10-07","last_verified_at":"2026-10-21T03:23:55Z","board_verified":true,"closed_at":null,"days_open":13,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":13},"description":"Requisition Number: 234290\nJob Description\nCintas is seeking a Customer Service Representative to provide customer service to both our internal partners and our external customers through various activities. Duties include, but are not limited to, answering customer calls and providing prompt issue resolution, data entry, assisting in account reconciliation, preparing reports and invoices, processing new accounts and orders and occasional miscellaneous projects. This position also makes outbound customer calls to gain information and/or to provide follow up to resolve customer issues.\nSkills/Qualifications\nRequired\nMinimum 1 year customer service experience\nHigh School Diploma/GED; Bachelor's Degree preferred\nPreferred\nExperience with heavy inbound, outbound and transferring calls\n3 years' Business-to-Business account support\nProficiency with Microsoft Office (Word, Excel and Outlook) and intranet/internet\nExperience with proofreading and editing documents\nBenefits\nCintas offers comprehensive and competitive medical, dental and vision benefits, with premiums below the national average. We offer flexibility with four different medical plan options; one plan is offered at zero cost.\nAdditionally, our employee-partners enjoy:\nCompetitive Pay\n401(k) with Company Match/Profit Sharing/Employee Stock Ownership Plan (ESOP)\nDisability, Life and AD&D Insurance, 100% Company Paid\nPaid Time Off and Holidays\nSkills Development, Training and Career Advancement Opportunities\nCompany Information\nCintas Corporation helps more than one million businesses of all types and sizes get Ready™ to open their doors with confidence every day by providing products and services that help keep their customers’ facilities and employees clean, safe, and looking their best. With offerings including uniforms, mats, mops, towels, restroom supplies, workplace water services, first aid and safety products, eye-wash stations, safety training, fire extinguishers, sprinkler systems and alarm service, Cintas helps customers get Ready for the Workday®. Headquartered in the U.S., Cincinnati, OH, Cintas is a publicly held Fortune 500 company traded over the Nasdaq Global Select Market under the symbol CTAS and is a component of both the Standard & Poor’s 500 Index and Nasdaq-100 Index.\nCintas Corporation is proud to be an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), national origin, age, genetic information, disability, protected veteran status, or any other characteristic or category protected by local, state, or federal law.\nThis job posting will remain open for at least five (5) days.\nJob Category: Service\nOrganization: Fire\nEmployee Status: Regular\nSchedule: Full Time\nShift: 1st Shift","description_format":"text","description_chars":2807,"description_truncated":false,"requirements":{"experience_years_min":1,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"high_school","optional":true},"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Facilities Management","Workwear & Uniforms"],"lifecycle":[{"event":"open","at":"2026-10-07T08:16:45Z"}],"visa":[],"liveness":{"score":73,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.81,"p_room":0.9,"age_days":12,"expected_fill_days":22,"reasons":["conf:3","wave","velocity","win:mid","comp:junior,brand"],"computed_at":"2026-10-20T05:45:00Z"},"pay":null,"html_url":"https://alion.io/job/cintas-canada-customer-service-representative-5","json_url":"https://alion.io/job/cintas-canada-customer-service-representative-5.json","meta":{"generated_at":"2026-10-21T05:01:32Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":7415,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-22T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":1105523},"rest":"https://alion.io/mcp/rest/get_company?id=1105523"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fcintas-canada-customer-service-representative-5"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fcintas-canada-customer-service-representative-5"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fcintas-canada-customer-service-representative-5"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/cintas-canada-customer-service-representative-5\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fcintas-canada-customer-service-representative-5"}]}