{"id":2904233,"url":"https://alion.io/job/cintas-canada-customer-support-specialist","title":"Customer Support Specialist","company":{"id":1105523,"name":"Cintas Canada","domain":"cintas.ca","url":"https://alion.io/company/cintas-ca","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"SuccessFactors","truth_index":{"grade":"A","score":99,"open_postings":48,"ghost_share":0,"stale_share":0.021,"repost_share":0,"time_to_fill_p50_days":22,"computed_at":"2026-10-28T05:59:10Z"}},"role":"Customer Success","role_family":"Customer Success","seniority":"junior","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Fort Myers, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":42000,"max_usd":79000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":1280},"experience_years_min":1,"visa_sponsorship":false,"relocation_package":false,"has_equity":true,"technologies":[{"name":"Microsoft Office","optional":false},{"name":"Outlook","optional":false}],"status":"live","first_seen_at":"2026-10-14T00:00:00Z","employer_posted_date":"2026-10-14","last_verified_at":"2026-10-28T21:51:59Z","board_verified":true,"closed_at":null,"days_open":15,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":15},"description":"Requisition Number: 237538\nJob Description\nCintas is seeking a Customer Support Specialistto identify and drive the execution of customer requirements and critical projects while supporting the sales and account management teams. Responsibilities include thorough data analysis and auditing with conclusions that contribute to decisions; internal and external communication that ensures accountability, execution and customer satisfaction; and critical project/process management and improvement involving multiple resources. The Customer Support Specialistpromotes customer satisfaction, profit/sales growth and retention, compliance and process efficiencies.\nSkills/Qualifications\nRequired\nHigh School Diploma/GED; Bachelor's degree in Business, Marketing or other relevant business discipline preferred\n1+ years' office experience\nProficiency with Microsoft Office (Excel, Word, PowerPoint, Outlook) and intranet/internet\nAbility to travel up to 10%\nValid driver's license\nPreferred\n1+ years' account/customer relationship management\nProven experience in problem resolution with collaboration\nProficiency with Microsoft Office Access and Contact Management system\nBenefits\nCintas offers comprehensive and competitive medical, dental and vision benefits, with premiums below the national average. We offer flexibility with four different medical plan options; one plan is offered at zero cost.\nAdditionally, our employee-partners enjoy:\nCompetitive Pay\n401(k) with Company Match/Profit Sharing/Employee Stock Ownership Plan (ESOP)\nDisability, Life and AD&D Insurance, 100% Company Paid\nPaid Time Off and Holidays\nSkills Development, Training and Career Advancement Opportunities\nCompany Information\nCintas Corporation helps more than one million businesses of all types and sizes get Ready™ to open their doors with confidence every day by providing products and services that help keep their customers’ facilities and employees clean, safe, and looking their best. With offerings including uniforms, mats, mops, towels, restroom supplies, workplace water services, first aid and safety products, eye-wash stations, safety training, fire extinguishers, sprinkler systems and alarm service, Cintas helps customers get Ready for the Workday®. Headquartered in the U.S., Cincinnati, OH, Cintas is a publicly held Fortune 500 company traded over the Nasdaq Global Select Market under the symbol CTAS and is a component of both the Standard & Poor’s 500 Index and Nasdaq-100 Index.\nCintas Corporation is proud to be an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), national origin, age, genetic information, disability, protected veteran status, or any other characteristic or category protected by local, state, or federal law.\nThis job posting will remain open for at least five (5) days.\nJob Category: Sales\nOrganization: Fire\nEmployee Status: Regular\nSchedule: Full Time\nShift: 1st Shift","description_format":"text","description_chars":3001,"description_truncated":false,"requirements":{"experience_years_min":1,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"high_school","optional":true},"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Facilities Management","Workwear & Uniforms"],"lifecycle":[{"event":"open","at":"2026-10-20T07:22:30Z"}],"visa":[],"liveness":{"score":69,"band":"ok","label":"Likely open","p_open":1,"p_active":0.769,"p_room":0.9,"age_days":14,"expected_fill_days":22,"reasons":["conf:5","velocity","win:mid","comp:junior,brand"],"computed_at":"2026-10-28T05:59:10Z"},"pay":null,"html_url":"https://alion.io/job/cintas-canada-customer-support-specialist","json_url":"https://alion.io/job/cintas-canada-customer-support-specialist.json","meta":{"generated_at":"2026-10-29T00:26:49Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":562,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-30T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":1105523},"rest":"https://alion.io/mcp/rest/get_company?id=1105523"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fcintas-canada-customer-support-specialist"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fcintas-canada-customer-support-specialist"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fcintas-canada-customer-support-specialist"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/cintas-canada-customer-support-specialist\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fcintas-canada-customer-support-specialist"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":2904233}},{"tool":"search_jobs","arguments":{"company":"cintas.ca","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":2904233},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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