{"id":3370094,"url":"https://alion.io/job/cintas-sap-functional-analyst-level-2-crm","title":"SAP Functional Analyst-Level 2-CRM","company":{"id":1787850,"name":"Cintas Corporation","domain":"cintas.com","url":"https://alion.io/company/cintas-com","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"SuccessFactors","truth_index":{"grade":"A","score":99,"open_postings":116,"ghost_share":0,"stale_share":0.009,"repost_share":0.026,"time_to_fill_p50_days":24,"computed_at":"2026-11-09T06:03:00Z"}},"role":"Enterprise Apps","role_family":"Enterprise Apps","seniority":"middle","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Mason, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":97000,"max_usd":199000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":301},"experience_years_min":3,"visa_sponsorship":false,"relocation_package":false,"has_equity":true,"technologies":[],"status":"live","first_seen_at":"2026-10-28T00:34:26Z","employer_posted_date":"2026-10-27","last_verified_at":"2026-11-08T17:17:20Z","board_verified":true,"closed_at":null,"days_open":12,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":12},"description":"Requisition Number: 238371\nJob Description\nJob Title: SAP Functional Analyst-Level 2-CRM\nJob Location: Mason, Ohio\nJob Description:\nSupport the SAP CRM area by collaborating with business partners within one business function to align technology solutions with business strategies. Demonstrate informed knowledge of the customer relationship management area to resolve problems on an ongoing basis. Support several moderately complex business processes. Collect, analyze, and document business requirements. Work with a team to implement solutions.\nSkills/Qualifications\nQualifications:\n· Bachelor's degree or higher (or foreign educational equivalent) or equivalent based on combination of education and/or experience.\n· Minimum 3 years of experience in SAP CRM gathering requirements, configuring and customizing.\n· Minimum 3 years of experience working across SAP CRM functions (i.e., SAP CRM WebUI, Interaction Center, Middleware).\n· Minimum 3 years of experience working across SAP CRM 7.0 best practices areas such as CIC, Sales and Service and Functional Configuration experience in Account and Contact Management, Organizational Management, Transaction Types & Item Categories, Partner Determination Procedures, Action Profiles, Status Management, Data Management, Text Management, Categorization schema, ERMS, Pricing, Products, Middleware Monitoring and CRM WEB UI Configuration of Business Roles, WorkCentre’s, Navigation Profiles, Technical Profiles, Transaction Launcher, etc.\n· Minimum 3 years of experience with CRM - ECC integration for Product, Customer & Contact, Pricing, Transactions and Employee data.\n· Minimum 2 years of experience managing user requests, inquiries and troubleshooting problems in an Enterprise Systems landscape, and acting as second level support to users.\n· Minimum 1 year of experience creating transports and tasks for change management (i.e., SolMan-ChaRM).\n· Minimum 1 year of experience communicating technical and business issues/solutions to all levels of management.\n· Minimum 1 full lifecycle implementation in SAP CRM.\nExperience need not be cumulative; all experience may have been gained concurrently.\nCintas Corporation is proud to be an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), national origin, age, genetic information, disability, protected veteran status, or any other characteristic or category protected by local, state, provincial, or federal law.\nIt is the policy of Cintas to maintain a safe, healthful and productive working environment. As part of this policy, Cintas conducts background checks and drug screens for all applicants who receive a conditional offer of employment. Cintas also conducts a Motor Vehicle Records (“MVR”) check prior to and/or during employment for those positions for which driving is required. (Lack of driver’s license will not disqualify you as an applicant for a position for which driving is not required.) Offers of employment are contingent upon successfully passing a drug screen and background check, and an MVR check for positions that require driving.\nBenefits\nCintas offers comprehensive and competitive medical, dental and vision benefits, with premiums below the national average. We offer flexibility with four different medical plan options; one plan is offered at zero cost.\nAdditionally, our employee-partners enjoy:\nCompetitive Pay\n401(k) with Company Match/Profit Sharing/Employee Stock Ownership Plan (ESOP)\nDisability, Life and AD&D Insurance, 100% Company Paid\nPaid Time Off and Holidays\nSkills Development, Training and Career Advancement Opportunities\nCompany Information\nCintas Corporation helps more than one million businesses of all types and sizes get Ready™ to open their doors with confidence every day by providing products and services that help keep their customers’ facilities and employees clean, safe, and looking their best. With offerings including uniforms, mats, mops, towels, restroom supplies, workplace water services, first aid and safety products, eye-wash stations, safety training, fire extinguishers, sprinkler systems and alarm service, Cintas helps customers get Ready for the Workday®. Headquartered in the U.S., Cincinnati, OH, Cintas is a publicly held Fortune 500 company traded over the Nasdaq Global Select Market under the symbol CTAS and is a component of both the Standard & Poor’s 500 Index and Nasdaq-100 Index.\nCintas Corporation is proud to be an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), national origin, age, genetic information, disability, protected veteran status, or any other characteristic or category protected by local, state, or federal law.\nThis job posting will remain open for at least five (5) days.\nJob Category: Information Technology\nOrganization: Operations\nEmployee Status: Regular\nSchedule: Full Time\nShift: 1st Shift","description_format":"text","description_chars":5032,"description_truncated":false,"requirements":{"experience_years_min":3,"management_years_min":2,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":true},"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Facilities Management","Workwear & Uniforms"],"lifecycle":[{"event":"open","at":"2026-10-28T00:34:26Z"}],"visa":[{"country":"US","licensed_sponsor":true,"adverts_offering_sponsorship_24m":0,"sanctioned_now":false,"evidence":"H-1B filings in 12 months: 33 · green card filings: 4","filings_12m":33,"filings_prev_12m":31,"green_card_filings_12m":4,"median_offered_wage_usd":136419,"route":null,"cap_exempt":false,"checked_at":"2026-11-08T10:45:15+00:00","sources":["US Department of Labor: LCA disclosure data (H-1B, H-1B1, E-3)","US Department of Labor: PERM disclosure data (green cards)"],"filings_for_role_12m":27}],"liveness":{"score":80,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.894,"p_room":0.9,"age_days":12,"expected_fill_days":24,"reasons":["conf:12","velocity","win:mid","comp:brand"],"computed_at":"2026-11-09T06:03:00Z"},"pay":null,"html_url":"https://alion.io/job/cintas-sap-functional-analyst-level-2-crm","json_url":"https://alion.io/job/cintas-sap-functional-analyst-level-2-crm.json","meta":{"generated_at":"2026-11-09T06:17:18Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":2215,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-10T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":1787850},"rest":"https://alion.io/mcp/rest/get_company?id=1787850"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fcintas-sap-functional-analyst-level-2-crm"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":2,"usd":0.2},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fcintas-sap-functional-analyst-level-2-crm"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fcintas-sap-functional-analyst-level-2-crm"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/cintas-sap-functional-analyst-level-2-crm\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fcintas-sap-functional-analyst-level-2-crm"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3370094}},{"tool":"search_jobs","arguments":{"company":"cintas.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3370094},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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