{"id":456887,"url":"https://alion.io/job/cipher-digital-servicenow-analyst","title":"ServiceNow Analyst","company":{"id":175550,"name":"Cipher Digital","domain":"cipherdigital.com","url":"https://alion.io/company/cipher-digital","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Greenhouse","truth_index":null},"role":"Enterprise Apps","role_family":"Enterprise Apps","seniority":"senior","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Denver, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":96000,"max_usd":188000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":737},"experience_years_min":5,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Bitcoin","optional":false},{"name":"HPC","optional":false},{"name":"ServiceNow","optional":false}],"status":"live","first_seen_at":"2026-08-05T14:04:30Z","employer_posted_date":"2026-09-04","last_verified_at":"2026-10-31T06:06:45Z","board_verified":true,"closed_at":null,"days_open":86,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":86},"description":"About Cipher Digital\nWe are an industrial-scale data center construction and operations company. We allocate data center opportunities between bitcoin mining and other high performance computing services, such as AI. We continue to develop our pipeline of power capacity at high quality data center sites, either for bitcoin mining or HPC. Our best-in-class management team leverages expertise from the technology, fintech, energy, and finance domains, as well as deep experience related to cryptocurrencies and blockchain.\nAbout the Role\nCipher Digital is hiring a Business Analyst to support our IT organization as we continue to roll out and mature enterprise platforms, including ServiceNow. This role is a generalist business analyst position - the core skill set is requirements gathering, process mapping, and stakeholder facilitation. Exposure to ServiceNow is a plus, but deep platform expertise is not required.\nResponsibilities\nPartner with business stakeholders to gather and clarify requirements\nDocument, and write clear user stories/requirements for the development team\nAlign stakeholders on process design before build\nFacilitate workshops and demos to build stakeholder consensus\nSupport UAT, training, and adoption for new rollouts\nAct as a liaison between business teams and technical/implementation teams\nSkills & Experience\n5+ years of solid business analysis experience across any platform or domain\nStrong requirements-gathering and process-mapping skills\nExperience translating business needs into functional specs or user stories\nStrong facilitation skills - comfortable running workshops with non-technical stakeholders\nStrong coordination skills - able to manage multiple stakeholders, timelines, and moving pieces at once\nExcellent written and verbal communication skills\nExposure to ServiceNow or similar enterprise platforms a plus\nBackground in change management or user adoption/training a plus\nLocation: Denver Metro Area.\nBenefits* \n401K Retirement Plan with match\nMedical, Dental and Vision Insurance \nLife and Disability Insurance \nAnd other perks! 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