{"id":3719900,"url":"https://alion.io/job/circuithub-account-manager","title":"Account Manager","company":{"id":17915,"name":"CircuitHub","domain":"circuithub.com","url":"https://alion.io/company/circuithub","size_band":"51-200","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Ashby","truth_index":null},"role":"Marketing","role_family":"Marketing","seniority":"junior","employment_type":"full_time","work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["South Deerfield, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":75000,"max":125000,"currency":"USD","period":"year","gross":null,"usd_annual":125000},"salary_estimate":null,"experience_years_min":1,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-11-03T21:34:35Z","employer_posted_date":"2026-11-03","last_verified_at":"2026-11-07T01:19:27Z","board_verified":true,"closed_at":null,"days_open":3,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":3},"description":"About CircuitHub\nCircuitHub is reshaping electronics manufacturing with The Grid, a factory-scale robotics platform that makes small-batch, high-mix electronics assembly radically more efficient. Think semiconductor-fab precision applied to the chaotic world of prototyping and low-volume production: a 10x throughput improvement in one of the world's most foundational industries.\nWe've raised $45M from top-tier investors including Plural, Y Combinator and Google Ventures, and we're already profitable. Our customers include a major EV maker, a top AI lab and many of the worlds largest companies.\nThe Grid isn't a prototype. It's live, scaling fast and delivering real revenue, and we're building the team that will scale it further.\nThe Role\nAs an Account Manager at CircuitHub, you’ll help customers get the most out of working with us. This isn’t just about closing sales. It’s about understanding what customers are building, earning their trust, and finding opportunities to support more of their business.\nYou’ll manage a portfolio of accounts and work closely with support, engineering, and operations to keep customers informed, resolve challenges, and build lasting relationships.\nYour responsibilities will include:\nBuilding relationships with customers and understanding their priorities, projects, and purchasing needs.\n\nGrowing existing accounts by identifying new projects, teams, and locations that could benefit from CircuitHub.\n\nQualifying new opportunities and guiding customers from initial conversations through quoting and ordering.\n\nFollowing up on outstanding quotes, answering questions, and helping customers move projects forward.\n\nHolding regular account reviews to understand customer feedback, upcoming demand, and opportunities for growth.\n\nCoordinating with internal teams to resolve customer concerns and provide clear, accurate updates.\n\nKeeping account information, opportunities, and sales forecasts accurate and up to date.\n\nWorking toward agreed revenue and profitability goals.\n\nSharing customer feedback to help improve our platform and overall customer experience.\n\nSome examples of the questions and challenges you’ll be tackling:\nUnderstanding why a customer has stopped ordering and what would bring them back.\n\nHelping a customer plan their next prototype or production run.\n\nFinding opportunities to work with other teams within an existing account.\n\nUnderstanding what is holding up a quote and helping resolve it.\n\nManaging difficult conversations about pricing, delivery, or quality.\n\nAsking satisfied customers for referrals and introductions.\n\nWhat We’re Looking For\nWe’re looking for someone who combines a commercial mindset with genuine care for customers. You’re comfortable starting conversations, asking thoughtful questions, and taking responsibility for moving things forward.\nYou might be a great fit if:\nYou have 1-2 years of experience in sales or account management.\n\nYou have a track record of meeting sales goals and growing customer accounts.\n\nYou take ownership and follow through without needing to be chased.\n\nYou communicate clearly and adapt your approach to different people and situations.\n\nYou’re comfortable discussing pricing, handling objections, and asking for the business.\n\nYou stay organized and know where to focus your time.\n\nYou’re naturally curious and willing to learn how our platform and manufacturing processes work.\n\nYou work well with others and know when to bring in the right expertise.\n\nNice-to-Haves\nExperience in electronics, hardware, technical services, or manufacturing.\n\nA background in customer support or customer success.\n\nExperience using customer relationship management tools to track opportunities and forecast sales.\n\nWhy CircuitHub?\nOpportunity to help shape the future of electronics manufacturing.\n\nA collaborative team that values accountability, learning, and development.\n\nOwnership of customer relationships and a direct contribution to business growth.\n\nCompetitive salary, performance-based bonus, and benefits.\n\nInterested?\nWe’d love to hear from you, even if your experience doesn’t match every point. 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