{"id":2279774,"url":"https://alion.io/job/cisco-systems-business-operations-manager","title":"Business Operations Manager","company":{"id":90,"name":"Cisco Systems","domain":"cisco.com","url":"https://alion.io/company/cisco-systems","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"A","score":91,"open_postings":288,"ghost_share":0.014,"stale_share":0.479,"repost_share":0.063,"time_to_fill_p50_days":16,"computed_at":"2026-10-17T05:46:00Z"}},"role":"Management","role_family":"Management","seniority":"senior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Kuala Lumpur, Malaysia"],"countries":["MY"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":23000,"max_usd":51000,"period":"year","method":"global_role_cell_scaled_by_country","sample_n":5925},"experience_years_min":5,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Claude","optional":false},{"name":"Copilot","optional":false},{"name":"GitHub","optional":false}],"status":"live","first_seen_at":"2026-10-09T00:00:00Z","employer_posted_date":"2026-10-09","last_verified_at":"2026-10-17T21:25:18Z","board_verified":true,"closed_at":null,"days_open":8,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":8},"description":"Meet The Team\nGlobal Virtual Sales & Engineering is a dynamic organization where innovation and technology converge to deliver exceptional customer outcomes for the Mid-Market and SMB segment. We are a team of world-class talent dedicated to designing and implementing strategies that empower our sales teams to succeed. Our work directly impacts Cisco's growth by shaping our approach to key customer segments, making networked connections more meaningful, and driving real-world impact. We foster a collaborative and fun environment where colleagues share a passion for connecting the unconnected and making a difference in local communities.\nYour Impact\nYou will be primarily responsible for sales operations activities working closely with multiple cross functional teams across Sales, Finance, Operations etc. You shall be responsible for:\nManaging end-to-end New Year Readiness process across accounts transfer, target distribution, SHARE hierarchy, goaling & compensation\nManaging business governance & cadence incl. QBR, QBO and other business metrics\nProviding change management support for any new operational / GTM processes and systems\nIdentifying “sales operations improvement initiatives” and building actionable plans that can get executed\nWho You Are\nYou are fact-based and hands-on with data and analysis where needed while also utilizing existing standard methodologies wherever possible.\nYou have strong communication skills with the ability to collaborate with people from all cross-functional teams\nYou are keen to learn and grow and you’re not afraid to take on new challenges\nA standout teammate - you have your team-mates’ back and you also know how to have fun\nYou have an AI-first mindset: with strong interests in automating workflows and processes and you are familiar with data analytics tools + AI tools like Claude, Github, CoPilot etc\nMinimum Qualifications:\n5+ years in a sales operations, program, project or functional management position.\nHigh analytical and organizational skills\nKnowledge of Cisco Sales Operations basics: Tools/Systems and Process\nAbility to interact with multiple cross functional teams; Works effectively with regional and global teams.\nExcellent program & project management skills\nWhy Cisco?\nAt Cisco, we’re revolutionizing how data and infrastructure connect and protect organizations in the AI era - and beyond. We’ve been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint.\nFueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you’ll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere.\nWe are Cisco, and our power starts with you.","description_format":"text","description_chars":3086,"description_truncated":false,"requirements":{"experience_years_min":5,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Cybersecurity","Government","Endpoint Security","Observability & APM"],"lifecycle":[{"event":"open","at":"2026-10-11T11:07:32Z"}],"visa":[],"liveness":{"score":77,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.853,"p_room":0.9,"age_days":8,"expected_fill_days":16,"reasons":["conf:1","velocity","win:mid","comp:brand"],"computed_at":"2026-10-17T05:46:00Z"},"pay":null,"html_url":"https://alion.io/job/cisco-systems-business-operations-manager","json_url":"https://alion.io/job/cisco-systems-business-operations-manager.json","meta":{"generated_at":"2026-10-17T22:18:30Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":70,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-18T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":90},"rest":"https://alion.io/mcp/rest/get_company?id=90"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fcisco-systems-business-operations-manager"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fcisco-systems-business-operations-manager"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fcisco-systems-business-operations-manager"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/cisco-systems-business-operations-manager\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fcisco-systems-business-operations-manager"}]}