Cloud Engineer II (Full Time) - United States

Please note this posting is to advertise potential job opportunities. This exact role may not be open today but could open in the near future. When you apply, a Cisco representative may contact you directly if a relevant position opens.

Meet the Team

Our Security Policy and Access team is at the heart of Cisco’s mission, building and operating market-leading platforms like the Cisco Identity Services Engine and Meraki Access Manager to simplify security compliance for global organizations. We are a critical engine within our $3B+ Security Business Group, directly enabling Cisco’s strategic pivot to a software-first, recurring revenue model that secures the world’s most vital networks. You will join a high-performing, collaborative group of engineers, architects, and product experts who thrive in an Agile environment where cross-functional teamwork is the daily standard. What makes us truly exciting is the scale of our impact; we are building cloud-native, AI-integrated solutions that solve the most complex challenges in zero-trust security and identity management. If you are passionate about owning services from design to production and want to work on a team that values innovation, reliability, and continuous learning, this is the place to make your mark.

Your Impact

The team is made up of builders and problem-solvers who enjoy tackling complex distributed systems challenges while supporting highly scalable, resilient, and observable services in production. What makes this team especially exciting is the opportunity to work at the intersection of cloud engineering, cybersecurity, automation, networking, and AI-assisted development while directly influencing products used by some of the world’s largest organizations.

• Design, Develop, test, deploy, and support cloud-native SaaS applications and services.
• Build scalable, resilient, and secure distributed systems using microservices architecture.
• Develop and operate services running in public cloud environments such as AWS, Azure, or Google Cloud.
• Participate in the design and implementation of service automation, monitoring, observability, and telemetry pipelines.
• Analyze service health, performance metrics, logs, traces, and alerts to improve reliability and customer experience.
• Work on deployment, configuration, and operational readiness for SaaS services in production environments.
• Review designs, implementation and test plans, and operational procedures.
• Troubleshoot complex production and customer issues across application, infrastructure, database, and networking layers.
• Collaborate with engineering, product management, security, SRE, DevOps, and customer-facing teams.
• Contribute to building secure, scalable, and reliable business solutions for Cisco customers and partners.

Minimum Qualifications

• Meet one of the following (completed within the past 3 years or expected to be completed within the next 12 months): A Master's degree with 0 years of work experience; or A Bachelor's degree with 2 years of work experience. Qualifying education and work experience should be in Computer Science, Software Engineering or a related field.
• 2+ years of software engineering experience in a SaaS product company; and hands-on experience developing or operating SaaS applications in a public cloud environment such as AWS, Azure, or Google Cloud will be added advantage.
• Programming experience in one or more languages such as Java, Python, or Go and experience designing and implementing REST APIs and backend services.
• 2+ years of hands-on experience deploying and operating microservices on Kubernetes / AWS EKS in production

Preferred Qualifications

• Knowledge on networking fundamentals such as TCP/IP, HTTP, DNS, load balancing, and network security concepts.
• Experience debugging and problem-solving skills across application, infrastructure, and cloud service layers.
• Experience with Generative AI, including large language models, prompt engineering, AI-assisted development workflows, and responsible use of AI in software engineering
• Good knowledge on observability platforms and tools such as Prometheus, Grafana, Open Telemetry, Kibana, OpenSearch, or similar technologies.
• Good knowledge on operating telemetry, monitoring, alerting, and service health management systems.
• Good knowledge on distributed data stores or analytics platforms such as OpenSearch, ClickHouse, or Elasticsearch.
• Good knowledge on cloud security, identity, access control, RBAC, and multi-tenant SaaS security models.
• Good knowledge on cybersecurity, networking, zero trust, or IoT security solutions.

Why Cisco?

At Cisco, we’re revolutionizing how data and infrastructure connect and protect organizations in the AI era - and beyond. We’ve been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint.

Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you’ll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere.

We are Cisco, and our power starts with you.

Message to applicants applying to work in the U.S. and/or Canada:

Individual pay is determined by the candidate's hiring location, market conditions, job-related skillset, experience, qualifications, education, certifications, and/or training. The full salary range for certain locations is listed below. For locations not listed below, the recruiter can share more details about compensation for the role in your location during the hiring process.

U.S. employees are offered benefits, subject to Cisco’s plan eligibility rules, which include medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, paid parental leave, short and long-term disability coverage, and basic life insurance. Please see the Cisco careers site to discover more benefits and perks. Employees may be eligible to receive grants of Cisco restricted stock units, which vest following continued employment with Cisco for defined periods of time.

U.S. employees are eligible for paid time away as described below, subject to Cisco’s policies:

• 10 paid holidays per full calendar year, plus 1 floating holiday for non-exempt employees

• 1 paid day off for employee’s birthday, paid year-end holiday shutdown, and 4 paid days off for personal wellness determined by Cisco

• Non-exempt employees** receive 16 days of paid vacation time per full calendar year, accrued at rate of 4.92 hours per pay period for full-time employees

• Exempt employees participate in Cisco’s flexible vacation time off program, which has no defined limit on how much vacation time eligible employees may use (subject to availability and some business limitations)

• 80 hours of sick time off provided on hire date and each January 1st thereafter, and up to 80 hours of unused sick time carried forward from one calendar year to the next

• Additional paid time away may be requested to deal with critical or emergency issues for family members

• Optional 10 paid days per full calendar year to volunteer

For non-sales roles, employees are also eligible to earn annual bonuses subject to Cisco’s policies.

Employees on sales plans earn performance-based incentive pay on top of their base salary, which is split between quota and non-quota components, subject to the applicable Cisco plan. For quota-based incentive pay, Cisco typically pays as follows:

• .75% of incentive target for each 1% of revenue attainment up to 50% of quota;

• 1.5% of incentive target for each 1% of attainment between 50% and 75%;

• 1% of incentive target for each 1% of attainment between 75% and 100%; and

• Once performance exceeds 100% attainment, incentive rates are at or above 1% for each 1% of attainment with no cap on incentive compensation.

For non-quota-based sales performance elements such as strategic sales objectives, Cisco may pay 0% up to 125% of target. Cisco sales plans do not have a minimum threshold of performance for sales incentive compensation to be paid.

The applicable full salary ranges for this position, by specific state, are listed below:

New York City Metro Area:

Non-Metro New York state & Washington state:

* For quota-based sales roles on Cisco’s sales plan, the ranges provided in this posting include base pay and sales target incentive compensation combined.

** Employees in Illinois, whether exempt or non-exempt, will participate in a unique time off program to meet local requirements.