{"id":3665407,"url":"https://alion.io/job/cisco-systems-consulting-engineer-19","title":"Consulting Engineer","company":{"id":90,"name":"Cisco Systems","domain":"cisco.com","url":"https://alion.io/company/cisco-systems","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"B","score":83,"open_postings":260,"ghost_share":0.05,"stale_share":0.5,"repost_share":0.081,"time_to_fill_p50_days":26,"computed_at":"2026-11-05T05:54:30Z"}},"role":"Industrial Engineering","role_family":"Industrial Engineering","seniority":"senior","employment_type":"full_time","work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Bengaluru, India","Pune, India"],"countries":["IN"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":5,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Agile","optional":false}],"status":"live","first_seen_at":"2026-11-02T00:00:00Z","employer_posted_date":"2026-11-02","last_verified_at":"2026-11-05T00:38:45Z","board_verified":true,"closed_at":null,"days_open":3,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":3},"description":"The role focuses on customer engagement and experience by working closely with customers to create value, drive adoption, and support renewals, while proactively collaborating with cross-functional teams such as Customer Success, Sales, Support, and product and engineering to ensure a unified customer experience throughout the lifecycle. Responsibilities include designing, deploying, optimizing, migrating, and troubleshooting Cisco products and solutions using technical expertise, AI and automation, and strategic guidance, ensuring optimal performance and customer satisfaction. The position serves as a focal point for proactive problem resolution, delivering timely support across Cisco and third-party technologies, and develops technical content and guidance to support customer engagements, drive solution adoption, and enable customer self-sufficiency in partnership with Customer Success. Additionally, the role creates customer-facing documentation aligned with CX standards, leverages AI and automation to enhance delivery efficiency and innovation and increases personal productivity by focusing on high-impact work. The position also involves developing vertical market expertise to translate customer business needs into technical solutions, building knowledge of vendor and competitor products to ensure interoperability and optimization, and contributing to knowledge sharing and the development of digital intellectual capital, including documentation templates and automation artifacts to improve Cisco's delivery methodology and processes.\nWhat You’ll Do:\nWorks on advanced solutions and strategic projects\nGrows expertise across Cisco products, deepening expertise in one architecture domain, and understands vendor capabilities that work alongside competitor products\nImpact within team and other teams in assigned theater\nEngages directly with customers; builds trust and rapport\nEngages in solution discussions with customers, demonstrating knowledge of business priorities and using insights from their existing install base and E2E plan to connect proposed solutions to their needs\nSupports customer Executive Briefings and QBRs, gathering insights to refine deliverables and project approach\nFocuses on long-term customer outcomes such as adoption and expansion through a range of activities (e.g., implementation / integration work, solving for advanced product use cases, solving for customer outcomes)\nDevelops consulting recommendations that align customer needs with future-state outcomes\nActively leverages existing Cisco AI tools to achieve significant efficiency in accomplishing day-to-day tasks such as writing deliverables, streaming migrations, updating configurations, etc., all while validating accuracy of AI results/outputs\nCreates and reviews project deliverables aligned to CX standards; contributes to new implementation techniques and methodologies\nCreates customer-facing documentation for complex solutions, ensuring technical accuracy; collaborates with internal teams to deliver and maintain content\nProvides insights on product and software vulnerabilities, advising customers on product issues and builds complex lab set-ups to resolve diverse\nDemonstrates expertise across a range of technologies and delivery methods (both Cisco and other vendors as needed for migration and integration)\nLeverages working knowledge of software programmability, automation, orchestration, virtualization, Agile and DevOps to optimize project outcomes\nExplains complex technical concepts to diverse audiences and transfers knowledge to customers to ensure effective use of products and solutions\nContributes to knowledge management, technical documentation, and continuous improvement of Cisco products and solutions\nProactively analyzes and scans the competitive landscape to identify potential opportunities for innovation and AI transformation\nEffectively integrates AI into daily workflows to automate recurring tasks (e.g., data collection, formatting), validates and refines AI outputs to ensure quality\nActs as a trusted advisor, helping customer to understand decisions and recommendations, communicating technical issues, negotiating schedule changes and shifting outcomes with clients\nExpands collaboration across Cisco, vendors and partners to deliver a consistent and unified approach\nSupports and collaborates with TAC/other stakeholders on CAP case resolution\nTypically interacts with Sales team, individual contributors, managers, and customers Minimum Qualifications: Bachelors + 5 years of related experience, or Masters + 3 years of related experience, or PhD + 0 years of related experience, or equivalent relevant work experience Professional level (e.g., CCNP) or equivalent relevant certification expected\nWhy Cisco?\nAt Cisco, we’re revolutionizing how data and infrastructure connect and protect organizations in the AI era - and beyond. We’ve been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint.\nFueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you’ll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere.\nWe are Cisco, and our power starts with you.\nDisclaimer\nTo ensure that we hire the best talent in the right way, we follow a strict hiring process and recently, Cisco has been made aware of fraudulent recruiters claiming to be from the company. Please be advised that any communication from Cisco about careers will:\nbe in direct response to an application you have submitted through the company career site\nbegin with screening or an interview\noriginate from a Cisco email address, and\nbe conducted across email, phone, or WebEx\nCisco will never make a job offer without conducting an interview process or ask you for money in any way. If you have been requested to apply for a role or have received an offer from a site other than https://careers.cisco.com or cisco.wd5.myworkday.com, do not provide any personal identifying information, including your Aadhaar or other personal identifying number, birth certificate, banking information, driver's license, or passport.\nIf you are the target of a recruiting scam, consider filing a report with your local law enforcement authorities. Cisco bears no responsibility, and cannot be held liable, for any claims, damages, expenses, or other inconvenience resulting from or in any way connected to recruiting scams.","description_format":"text","description_chars":6830,"description_truncated":false,"requirements":{"experience_years_min":5,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[{"name":"India","iso":"IN","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Network Security","Unified Communications","Endpoint Security","Observability & APM"],"lifecycle":[{"event":"open","at":"2026-11-03T05:56:28Z"}],"visa":[],"liveness":{"score":70,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.695,"p_room":1,"age_days":3,"expected_fill_days":26,"reasons":["conf:5","stale_co","wave","velocity","win:early","comp:brand"],"computed_at":"2026-11-05T05:54:30Z"},"pay":null,"html_url":"https://alion.io/job/cisco-systems-consulting-engineer-19","json_url":"https://alion.io/job/cisco-systems-consulting-engineer-19.json","meta":{"generated_at":"2026-11-05T10:34:32Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":13402,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-06T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":90},"rest":"https://alion.io/mcp/rest/get_company?id=90"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fcisco-systems-consulting-engineer-19"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fcisco-systems-consulting-engineer-19"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fcisco-systems-consulting-engineer-19"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/cisco-systems-consulting-engineer-19\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fcisco-systems-consulting-engineer-19"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3665407}},{"tool":"search_jobs","arguments":{"company":"cisco.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3665407},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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