{"id":2988944,"url":"https://alion.io/job/cisco-systems-customer-delivery-architect-4","title":"Customer Delivery Architect","company":{"id":90,"name":"Cisco Systems","domain":"cisco.com","url":"https://alion.io/company/cisco-systems","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"A","score":85,"open_postings":256,"ghost_share":0.031,"stale_share":0.473,"repost_share":0.094,"time_to_fill_p50_days":25,"computed_at":"2026-10-31T05:58:55Z"}},"role":"Customer Success","role_family":"Customer Success","seniority":"staff","employment_type":"full_time","work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Singapore"],"countries":["SG"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":64000,"max_usd":160000,"period":"year","method":"global_role_cell_scaled_by_country","sample_n":118},"experience_years_min":5,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":".NET","optional":false},{"name":"Ansible","optional":false},{"name":"AWS","optional":false},{"name":"Azure","optional":false},{"name":"Chef","optional":false},{"name":"Docker","optional":false},{"name":"GCP","optional":false},{"name":"Java","optional":false},{"name":"Kubernetes","optional":false},{"name":"Node JS","optional":false},{"name":"Objective-C","optional":false},{"name":"PHP","optional":false},{"name":"Puppet","optional":false},{"name":"Python","optional":false},{"name":"Ruby","optional":false},{"name":"SIEM","optional":false},{"name":"Splunk","optional":false},{"name":"Terraform","optional":false},{"name":"Windows","optional":false},{"name":"C#","optional":true},{"name":"JavaScript","optional":true}],"status":"live","first_seen_at":"2026-10-13T00:00:00Z","employer_posted_date":"2026-10-13","last_verified_at":"2026-11-01T04:55:08Z","board_verified":true,"closed_at":null,"days_open":19,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":19},"description":"Join us as we redefine how the world interacts with machine data.\nAt Splunk and Cisco, we believe in turning data into answers. We are a team of passionate innovators committed to our customers' success, our product’s evolution, and, most importantly, each other’s growth. We are looking for a Professional Services Architect (Security) to join our Customer Success & Experience organization and help our clients navigate the complex landscape of modern cyber defense.\nThe Role\nAs a Professional Services Architect, you will be the technical and strategic authority for our Security portfolio. You will serve as a Trusted Advisor to our customers, architecting solutions across our SIEM and SOAR ecosystems, including Splunk Enterprise Security, UEBA, and SOAR. You aren't just deploying software; you are architecting outcomes that protect organizations from the next generation of threats.\nWhat You’ll Do\nArchitect Complex Solutions: Lead the end-to-end lifecycle of security deployments, from initial strategy and integration to ongoing optimization.\nDrive Innovation: Partner with Product, Engineering, and Sales teams to influence product roadmaps and develop new strategies that redefine how our customers monitor their infrastructure.\nAct as a Trusted Advisor: Engage at all levels-from C-suite stakeholders to technical engineers-to ensure operational success and strategic alignment.\nEmpower the Customer: Enable client teams to manage, scale, and solve complex security challenges independently.\nFoster Growth: Champion a culture of continuous improvement, mentoring team members and contributing to a collaborative, high-performance environment.\nWhat You’ll Bring\nExperience: 5+ years in a Security Operations Centre (SOC), security consulting, or security sales engineering.\nSecurity Expertise: Proven success in implementing and architecting SIEM software.\nTechnical Proficiency:\nStrong background in Cloud IaaS (AWS, GCP, or Azure).\n3+ years of experience with container orchestration (Kubernetes and Docker).\nProficiency in at least two of the following: Python, Java, .NET, PHP, Ruby, Node.JS, Objective-C.\nExperience with automation/orchestration tools (Ansible, Puppet, Chef, or Terraform).\nComfortable working across both Unix and Windows command lines.\nSoft Skills:\nA high sense of urgency and the ability to manage competing deadlines in a fast-paced environment.\nExceptional communication skills, including the ability to translate complex technical problems into business-value conversations.\nA self-starter mindset with a passion for continuous learning and professional development.\nExperience creating technical documentation (architecture diagrams, white papers, etc.).\nBonus Points: Knowledge of Splunk administration or statistical and analytical modeling.\nTravel: Ability to travel up to 30% regionally as required.\nWhy You’ll Love It Here\nWe value our people as much as our product. You will have the opportunity to take ownership of your work, receive mentorship from industry leaders, and play a vital role in a team that celebrates collective success. We encourage a two-way flow of ideas and believe that the best solutions come from diverse, empowered, and supported teams.\nWhy Cisco?\nAt Cisco, we’re revolutionizing how data and infrastructure connect and protect organizations in the AI era - and beyond. We’ve been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint.\nFueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you’ll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere.\nWe are Cisco, and our power starts with you.","description_format":"text","description_chars":4055,"description_truncated":false,"requirements":{"experience_years_min":5,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Continuous learning","Professional development"],"hiring_locations":[{"name":"Singapore","iso":"SG","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Network Security","Unified Communications","Endpoint Security","Observability & APM"],"lifecycle":[{"event":"open","at":"2026-10-21T09:18:09Z"}],"visa":[],"liveness":{"score":50,"band":"ok","label":"Likely open","p_open":1,"p_active":0.667,"p_room":0.75,"age_days":18,"expected_fill_days":25,"reasons":["conf:4","stale_co","wave","velocity","win:late","comp:brand"],"computed_at":"2026-10-31T05:58:55Z"},"pay":null,"html_url":"https://alion.io/job/cisco-systems-customer-delivery-architect-4","json_url":"https://alion.io/job/cisco-systems-customer-delivery-architect-4.json","meta":{"generated_at":"2026-11-01T05:40:20Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":8732,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-02T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":90},"rest":"https://alion.io/mcp/rest/get_company?id=90"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fcisco-systems-customer-delivery-architect-4"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fcisco-systems-customer-delivery-architect-4"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fcisco-systems-customer-delivery-architect-4"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/cisco-systems-customer-delivery-architect-4\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fcisco-systems-customer-delivery-architect-4"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":2988944}},{"tool":"search_jobs","arguments":{"company":"cisco.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":2988944},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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