{"id":1165136,"url":"https://alion.io/job/cisco-systems-customer-delivery-architect-remote","title":"Customer Delivery Architect (Remote)","company":{"id":90,"name":"Cisco Systems","domain":"cisco.com","url":"https://alion.io/company/cisco-systems","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"A","score":92,"open_postings":274,"ghost_share":0.015,"stale_share":0.449,"repost_share":0.066,"time_to_fill_p50_days":16,"computed_at":"2026-10-13T05:45:00Z"}},"role":"DevOps","role_family":"DevOps","seniority":"staff","employment_type":"full_time","work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"board_field","remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["United States"],"countries":["US"],"hiring_countries":["US"],"hiring_countries_total":1,"salary":{"min":194600,"max":328600,"currency":"USD","period":"year","gross":null,"usd_annual":328600},"salary_estimate":null,"experience_years_min":10,"visa_sponsorship":false,"relocation_package":false,"has_equity":true,"technologies":[{"name":"BGP","optional":false},{"name":"CI/CD","optional":false},{"name":"Docker","optional":false},{"name":"Git","optional":false},{"name":"HPC","optional":false},{"name":"Kubernetes","optional":false},{"name":"Linux","optional":false},{"name":"MPLS","optional":false},{"name":"Platform Engineering","optional":false},{"name":"Python","optional":false},{"name":"Redis","optional":false}],"status":"live","first_seen_at":"2026-09-23T00:00:00Z","employer_posted_date":"2026-09-23","last_verified_at":"2026-10-13T01:56:14Z","board_verified":true,"closed_at":null,"days_open":20,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":20},"description":"The application window is expected to close on: 09/29/2026Cisco is seeking a Customer Delivery Architect (CDA)to support one of the world’s largest hyperscale web customers in the Seattle area. This role is focused on next-generation data center networking built on SONiC and Cisco Silicon One, powering large-scale AI/ML and high-performance computing infrastructure.\nAs part of Cisco’s Customer Experience (CX) organization, you will operate at the intersection of open networking software, programmable switching silicon, and hyperscale infrastructure operations. You will work directly with customer network platform teams and Cisco engineering to design, troubleshoot, and optimize SONiC-based data center fabrics running on Cisco hardware platforms.\nThis role is ideal for engineers who enjoy going deep across the stack - from Linux kernel networking and containerized SONiC services to ASIC forwarding pipelines and AI cluster network design.\nWhat You'll Do\nAct as the technical authority for SONiC deployments running on Cisco Silicon One platformsin large-scale production environments.\nProvide architectural guidance and operational support for hyperscale data center fabrics supporting AI/ML workloads.\nTroubleshoot complex issues across the stack including SONiC containers, Linux networking, routing protocols, and ASIC forwarding behavior.\nPerform deep debugging and analysis using Silicon One SDK tools and ASIC telemetryto identify hardware and software interactions.\nSupport both production and pre-production validation environmentsrunning SONiC and Cisco platforms including NCS5500, Catalyst 8000, Nexus 3000/9000, and NCS1K.\nCollaborate directly with Cisco silicon architects, SONiC development teams, and software engineering groupsto resolve defects and improve platform capabilities.\nOptimize network fabrics designed for AI/ML clusters using RDMA over Converged Ethernet (RoCE)and other high-performance transport mechanisms.\nGuide the customer in adopting DevOps-driven operational models, including CI/CD pipelines for SONiC software validation and infrastructure automation.\nHelp implement observability, telemetry, and automated validation frameworksto improve reliability at hyperscale.\nAct as a trusted technical advisor, building strong relationships with customer network engineering and infrastructure teams.\nTechnologies You Will Work With\nThis role involves hands-on work with technologies across the entire networking stack:\nOpen Network Operating Systems\nSONiC (Software for Open Networking in the Cloud)\nLinux-based network operating systems and distributed network services\nContainerized network services and orchestration\nProgrammable Silicon\nCisco Silicon One architecture\nASIC-level packet forwarding pipelines\nHardware telemetry and deep packet path debugging\nSwitch Abstraction Interface (SAI)\nAI / ML Data Center Networking\nHigh-performance AI cluster fabrics\nRoCE (RDMA over Converged Ethernet)networking\nLossless Ethernet and congestion control\nLarge-scale leaf-spine architectures optimized for GPU workloads\nAutomation & DevOps\nCI/CD pipelines for network validation and software lifecycle management\nInfrastructure-as-code and automated testing frameworks\nPython-based automation and Linux tooling\nGit-based development and open-source collaboration workflows\nWhat You'll Work With\nWithin Cisco, you will collaborate closely with:\nCisco Silicon One engineering and architecture teams\nSONiC platform developers and open networking engineers\nCisco software development and validation teams\nHigh Touch Operations and Service Delivery Managers\nCisco Network Consulting Engineers and Architects\nExternally, you will partner directly with the customer’s network platform engineering, infrastructure, and AI cluster networking teams.\nMinimum Qualifications\nBachelor’s degree in Computer Science, Electrical Engineering, or related field (or equivalent experience)\n10+ years of experience in networking, distributed systems, or hyperscale infrastructure\nDeep knowledge of data center networking architectures and large-scale routing environments\nStrong troubleshooting skills across software, hardware, and network protocols\nExperience working in large production environments with minimal supervision\nCore Technical Expertise\nSONiC and Open Networking\nDeep hands-on experience with SONiC architecture and operations\nUnderstanding of SAI, Redis DB model, containerized services, and control-plane architecture\nLinux Systems\nStrong knowledge of Linux networking stack and kernel internals\nExperience debugging network behavior using Linux tools and system-level diagnostics\nFamiliarity with Docker or Kubernetes-based service orchestration\nProgrammable Silicon & Hardware Debugging\nExperience working with merchant silicon or programmable ASIC platforms\nExposure to Cisco Silicon One architecture or similar programmable switching silicon\nAbility to analyze packet forwarding pipelines and hardware counters\nAI / ML Networking\nExperience supporting AI cluster networking or HPC fabrics\nKnowledge of RoCE networking, congestion management, and performance optimization\nDevOps & Automation\nStrong automation experience with Python and Linux tooling\nExperience with CI/CD pipelines and automated infrastructure validation\nFamiliarity with open-source development workflows and Git-based collaboration\nNetworking Protocol Expertise\nStrong working knowledge of:\nBGP\nISIS\nMPLS and Segment Routing\nVXLAN / EVPN\nIPv6\nData center leaf-spine fabrics\nPlatforms may include NCS5500 (Fretta), Catalyst 8000 / Spitfire, Nexus 3000/9000, and NCS1K.\nPreferred Qualifications\nExperience operating hyperscale cloud or web-scale infrastructure\nHands-on experience with Cisco Silicon One-based systems\nContributions to SONiC or other open networking projects\nCCIE (Service Provider, Data Center, or Routing & Switching) or equivalent experience\nExperience integrating network telemetry, streaming analytics, and observability platforms\nImpact of the Role\nThis role directly supports a strategic hyperscale customer deployment leveraging SONiC and Cisco Silicon One to power next-generation AI infrastructure. The position plays a critical role in ensuring the reliability, scalability, and performance of networking systems that underpin some of the largest compute environments in the world.\nYou will work closely with both Cisco engineering and customer platform teams, helping shape the evolution of open networking and AI-driven data center architectures.\nWhy Cisco?\nAt Cisco, we’re revolutionizing how data and infrastructure connect and protect organizations in the AI era - and beyond. We’ve been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint.\nFueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you’ll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere.\nWe are Cisco, and our power starts with you.\nMessage to applicants applying to work in the U.S. and/or Canada:\nThe starting salary range posted for this position is $169,300.00 to $237,200.00 and reflects the projected salary range for new hires in this position in U.S. and/or Canada locations, not including incentive compensation*, equity, or benefits.Individual pay is determined by the candidate's hiring location, market conditions, job-related skillset, experience, qualifications, education, certifications, and/or training. The full salary range for certain locations is listed below. For locations not listed below, the recruiter can share more details about compensation for the role in your location during the hiring process.\nU.S. employees are offered benefits, subject to Cisco’s plan eligibility rules, which include medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, paid parental leave, short and long-term disability coverage, and basic life insurance. Please see the Cisco careers site to discover more benefits and perks. Employees may be eligible to receive grants of Cisco restricted stock units, which vest following continued employment with Cisco for defined periods of time.\nU.S. employees are eligible for paid time away as described below, subject to Cisco’s policies:\n10 paid holidays per full calendar year, plus 1 floating holiday for non-exempt employees\n\n1 paid day off for employee’s birthday, paid year-end holiday shutdown, and 4 paid days off for personal wellness determined by Cisco\n\nNon-exempt employees** receive 16 days of paid vacation time per full calendar year, accrued at rate of 4.92 hours per pay period for full-time employees\n\nExempt employees participate in Cisco’s flexible vacation time off program, which has no defined limit on how much vacation time eligible employees may use (subject to availability and some business limitations)\n\n80 hours of sick time off provided on hire date and each January 1st thereafter, and up to 80 hours of unused sick time carried forward from one calendar year to the next\n\nAdditional paid time away may be requested to deal with critical or emergency issues for family members\n\nOptional 10 paid days per full calendar year to volunteer\n\nFor non-sales roles, employees are also eligible to earn annual bonuses subject to Cisco’s policies.\nEmployees on sales plans earn performance-based incentive pay on top of their base salary, which is split between quota and non-quota components, subject to the applicable Cisco plan. For quota-based incentive pay, Cisco typically pays as follows:\n.75% of incentive target for each 1% of revenue attainment up to 50% of quota;\n\n1.5% of incentive target for each 1% of attainment between 50% and 75%;\n\n1% of incentive target for each 1% of attainment between 75% and 100%; and\n\nOnce performance exceeds 100% attainment, incentive rates are at or above 1% for each 1% of attainment with no cap on incentive compensation.\n\nFor non-quota-based sales performance elements such as strategic sales objectives, Cisco may pay 0% up to 125% of target. Cisco sales plans do not have a minimum threshold of performance for sales incentive compensation to be paid.\nThe applicable full salary ranges for this position, by specific state, are listed below:\nNew York City Metro Area:\n$194,600.00 - $328,600.00Non-Metro New York state & Washington state:\n$179,000.00 - $294,000.00* For quota-based sales roles on Cisco’s sales plan, the ranges provided in this posting include base pay and sales target incentive compensation combined.\n** Employees in Illinois, whether exempt or non-exempt, will participate in a unique time off program to meet local requirements.","description_format":"text","description_chars":10998,"description_truncated":false,"requirements":{"experience_years_min":10,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[]},"benefits":["Annual bonuses","Equity","Life insurance","Parental leave","Restricted stock units","Vision insurance"],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Network Security","Unified Communications","Network Equipment","Observability & APM"],"lifecycle":[{"event":"open","at":"2026-09-24T02:19:39Z"}],"visa":[{"country":"US","licensed_sponsor":true,"evidence":"H-1B filings in 12 months: 1,384 · green card filings: 608","filings_12m":1384,"filings_prev_12m":1364,"green_card_filings_12m":608,"median_offered_wage_usd":152500,"route":null,"cap_exempt":false,"checked_at":"2026-10-03T21:08:04+00:00","sources":["US Department of Labor: LCA disclosure data (H-1B, H-1B1, E-3)","US Department of Labor: PERM disclosure data (green cards)"],"filings_for_role_12m":914}],"liveness":{"score":44,"band":"fade","label":"Fading","p_open":1,"p_active":0.791,"p_room":0.55,"age_days":20,"expected_fill_days":16,"reasons":["conf:3","velocity","win:tail","comp:brand"],"computed_at":"2026-10-13T05:45:00Z"},"pay":{"stated_usd_annual":328600,"is_top_pay":true},"html_url":"https://alion.io/job/cisco-systems-customer-delivery-architect-remote","json_url":"https://alion.io/job/cisco-systems-customer-delivery-architect-remote.json","meta":{"generated_at":"2026-10-13T07:50:11Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":11496,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-14T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":90},"rest":"https://alion.io/mcp/rest/get_company?id=90"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fcisco-systems-customer-delivery-architect-remote"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fcisco-systems-customer-delivery-architect-remote"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fcisco-systems-customer-delivery-architect-remote"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/cisco-systems-customer-delivery-architect-remote\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fcisco-systems-customer-delivery-architect-remote"}]}