{"id":4316437,"url":"https://alion.io/job/cisco-systems-customer-project-manager-10","title":"Customer Project Manager","company":{"id":90,"name":"Cisco Systems","domain":"cisco.com","url":"https://alion.io/company/cisco-systems","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"B","score":83,"open_postings":284,"ghost_share":0.063,"stale_share":0.447,"repost_share":0.106,"time_to_fill_p50_days":26,"computed_at":"2026-11-14T05:58:10Z"}},"role":"Management","role_family":"Management","seniority":"middle","employment_type":"full_time","work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Kraków, Poland"],"countries":["PL"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":3,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Splunk","optional":false}],"status":"live","first_seen_at":"2026-11-14T16:21:53Z","employer_posted_date":"2026-11-14","last_verified_at":"2026-11-14T16:21:53Z","board_verified":true,"closed_at":null,"days_open":0,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":0},"description":"Meet the Team\nSplunk Professional Services (PS) guides customers and partners across EMEA through their adoption journey, from initial discovery to the implementation of modern security and observability solutions. Our project management team focuses on driving smooth technical delivery, clear stakeholder communication, and successful business outcomes. We foster a collaborative, supportive environment with active mentorship to help you grow your project management career.\nYour Impact\nIn this role, you will manage small to medium customer implementation projects of moderate complexity, working alongside experienced project managers and technical consultants:\nProject Delivery & Coordination: Own the end-to-end coordination of assigned customer projects, aligning delivery teams to the agreed scope of work, timeline, and budget.\nCustomer & Stakeholder Engagement: Act as the primary day-to-day point of contact for customer project teams, conducting regular progress reviews and tracking milestones.\nTracking & Governance: Maintain accurate project documentation, status reports, and schedules using standard delivery tools, frameworks, and AI-assisted tracking.\nRisk & Issue Management: Proactively identify project dependencies, flag scope changes, log risks and issues, and coordinate with technical leads to resolve blockers early.\nResource & Financial Awareness: Monitor resource scheduling and project hours to ensure efficient delivery against financial and milestone targets.\nContinuous Improvement: Participate in delivery retrospectives and contribute to improving team templates, tracking models, and coordination workflows.\nMinimum Requirements\nExperience: 3-7 years of experience in project coordination, project support, or assistant project management\nProject Coordination Foundations: Demonstrated experience managing task schedules, meeting minutes, action items, and project documentation in a customer-facing or internal delivery setting.\nStakeholder Communication: Strong interpersonal and written communication skills with the ability to lead customer status meetings and build positive working relationships across technical and business teams.\nOrganization & Detail Orientation: Proven ability to manage multiple project streams, track deliverables methodically, and follow structured delivery governance.\nPreferred Requirements\nExperience working in a software, IT services, cloud, or technical consulting environment.\nHigh-level conceptual understanding of cybersecurity, observability, or IT infrastructure (familiarity with concepts rather than deep technical administration).\nMultilingual skills: additional European languages welcome (Spanish, German, Italian etc.)\nExperience with project management tools \nWhy Cisco?\nAt Cisco, we’re revolutionizing how data and infrastructure connect and protect organizations in the AI era - and beyond. We’ve been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint.\nFueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you’ll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere.\nWe are Cisco, and our power starts with you.","description_format":"text","description_chars":3591,"description_truncated":false,"requirements":{"experience_years_min":3,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[{"language":"Spanish","level":"All levels","optional":true}]},"benefits":[],"hiring_locations":[{"name":"Poland","iso":"PL","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Network Security","Unified Communications","Endpoint Security","Observability & APM"],"lifecycle":[{"event":"open","at":"2026-11-14T16:21:53Z"}],"visa":[],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":0,"expected_fill_days":26,"reasons":["conf:2","win:early","comp:brand"],"computed_at":"2026-11-14T18:35:35Z"},"pay":null,"html_url":"https://alion.io/job/cisco-systems-customer-project-manager-10","json_url":"https://alion.io/job/cisco-systems-customer-project-manager-10.json","meta":{"generated_at":"2026-11-14T18:35:35Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":22220,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-15T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":90},"rest":"https://alion.io/mcp/rest/get_company?id=90"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fcisco-systems-customer-project-manager-10"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"free","price":{"credits":0,"usd":0},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fcisco-systems-customer-project-manager-10"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fcisco-systems-customer-project-manager-10"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/cisco-systems-customer-project-manager-10\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fcisco-systems-customer-project-manager-10"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":4316437}},{"tool":"search_jobs","arguments":{"company":"cisco.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":4316437},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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