{"id":2888216,"url":"https://alion.io/job/cisco-systems-engineering-manager-cloud-operations-fedramp","title":"Engineering Manager- Cloud Operations- Fedramp","company":{"id":90,"name":"Cisco Systems","domain":"cisco.com","url":"https://alion.io/company/cisco-systems","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"B","score":84,"open_postings":194,"ghost_share":0.015,"stale_share":0.552,"repost_share":0.057,"time_to_fill_p50_days":25,"computed_at":"2026-10-20T05:45:00Z"}},"role":"Leadership","role_family":"Leadership","seniority":"lead","employment_type":"full_time","work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"board_field","remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Minneapolis, United States","Saint Paul, United States","United States"],"countries":["US"],"hiring_countries":["US"],"hiring_countries_total":1,"salary":{"min":186900,"max":307800,"currency":"USD","period":"year","gross":null,"usd_annual":307800},"salary_estimate":null,"experience_years_min":3,"visa_sponsorship":false,"relocation_package":false,"has_equity":true,"technologies":[{"name":"FedRAMP","optional":false},{"name":"NIST 800-53","optional":false},{"name":"SOC 2","optional":false},{"name":"Terraform","optional":false},{"name":"AWS","optional":true},{"name":"CI/CD","optional":true},{"name":"Git","optional":true},{"name":"Jenkins","optional":true},{"name":"Kubernetes","optional":true},{"name":"PagerDuty","optional":true},{"name":"Python","optional":true}],"status":"live","first_seen_at":"2026-10-19T00:00:00Z","employer_posted_date":"2026-10-19","last_verified_at":"2026-10-20T21:49:09Z","board_verified":true,"closed_at":null,"days_open":2,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":2},"description":"The application window is expected to close on: 12/30/2026This position will perform work that the U.S. government has specified can only be performed by a U.S. citizen on U.S. soil.\nMeet the Team\nThe Webex Contact Center FedRAMP team builds and operates secure, reliable cloud services for U.S. government customers. We partner closely with application engineering, security, compliance, and infrastructure teams to support the Webex for Government environment and deliver services that meet strict availability and control requirements. The team is made up of cloud operations, platform, and security-minded engineers who thrive in a highly regulated, high-visibility environment. What’s exciting about this team is the opportunity to improve reliability and automation at scale while helping power mission-critical services for government users.\nYour Impact\nAs a Manager of Cloud Operations Engineering, you will lead a team of Cloud Engineers, DevOps, Infrastructure Operations Engineers and Systems Administrators, helping them grow while building a culture focused on reliability and continuous improvement. You'll support your team through day-to-day challenges, mentor them in infrastructure technologies and best practices, and help them develop their careers.\nYou'll oversee the operations and maintenance of cloud-based, hybrid, and data centre infrastructure, working with your team to troubleshoot issues, optimize performance, and keep systems running smoothly. You'll collaborate across the organization with platform, security, and application teams to solve complex infrastructure problems and align on priorities.\nOn the engineering side, you'll champion automation and infrastructure-as-code practices to reduce manual operational work, help streamline deployment and operational workflows, and support your team in adopting modern DevOps and cloud operations best practices. You'll also help establish clear communication during incidents and work with stakeholders to keep everyone informed on system status and technical updates.\nMinimum Qualifications\nBachelor's degree in Computer Science, Information Technology, Engineering, or related field plus 8 years of relevant experience in cloud operations or DevOps engineering, with 3+ years in a team lead or supervisory role, OR Master's degree plus 6 years of experience with 2+ year in a leadership capacity\n2+ years of experience leading/supervising technical teams (e.g., cloud operations, DevOps, SRE, infrastructure operations) including mentoring and performance management.\nExperience operating production cloud/hybrid environments and leading incident response, root-cause analysis, and corrective actions in a 24x7 setting.\nExperience with automation and infrastructure-as-code for infrastructure deployments and operational workflows (e.g., Terraform or comparable tooling).\nExperience working with security/compliance to support FedRAMP and/or NIST 800-53 and/or SOC 2-aligned environments.\nPreferred Qualifications\nExperience directly leading multidisciplinary cloud teams (e.g., cloud infrastructure, DevOps, platform, or SRE specialists), including mentoring and performance management.\nExperience operating AWS infrastructure including Kubernetes, CI/CD pipelines, and infrastructure-as-code solutions.\nHands-on automation tooling experience with Terraform, Jenkins, Git, Python, shell scripting, or comparable technologies.\nKnowledge of FedRAMP continuous monitoring and related security/compliance practices, including vulnerability remediation, audit evidence, incident reporting, and maintaining an authorized system boundary.\nExperience owning operational readiness and high-severity processes, including on-call rotation management (e.g., PagerDuty), and defining runbooks/monitoring/support models/onboarding standards.\nWhy Cisco?\nAt Cisco, we’re revolutionizing how data and infrastructure connect and protect organizations in the AI era - and beyond. We’ve been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint.\nFueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you’ll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere.\nWe are Cisco, and our power starts with you.\nMessage to applicants applying to work in the U.S. and/or Canada:\nThe starting salary range posted for this position is $166,300.00 to $238,300.00 and reflects the projected salary range for new hires in this position in U.S. and/or Canada locations, not including incentive compensation*, equity, or benefits.Individual pay is determined by the candidate's hiring location, market conditions, job-related skillset, experience, qualifications, education, certifications, and/or training. The full salary range for certain locations is listed below. For locations not listed below, the recruiter can share more details about compensation for the role in your location during the hiring process.\nU.S. employees are offered benefits, subject to Cisco’s plan eligibility rules, which include medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, paid parental leave, short and long-term disability coverage, and basic life insurance. Please see the Cisco careers site to discover more benefits and perks. Employees may be eligible to receive grants of Cisco restricted stock units, which vest following continued employment with Cisco for defined periods of time.\nU.S. employees are eligible for paid time away as described below, subject to Cisco’s policies:\n10 paid holidays per full calendar year, plus 1 floating holiday for non-exempt employees\n\n1 paid day off for employee’s birthday, paid year-end holiday shutdown, and 4 paid days off for personal wellness determined by Cisco\n\nNon-exempt employees** receive 16 days of paid vacation time per full calendar year, accrued at rate of 4.92 hours per pay period for full-time employees\n\nExempt employees participate in Cisco’s flexible vacation time off program, which has no defined limit on how much vacation time eligible employees may use (subject to availability and some business limitations)\n\n80 hours of sick time off provided on hire date and each January 1st thereafter, and up to 80 hours of unused sick time carried forward from one calendar year to the next\n\nAdditional paid time away may be requested to deal with critical or emergency issues for family members\n\nOptional 10 paid days per full calendar year to volunteer\n\nFor non-sales roles, employees are also eligible to earn annual bonuses subject to Cisco’s policies.\nEmployees on sales plans earn performance-based incentive pay on top of their base salary, which is split between quota and non-quota components, subject to the applicable Cisco plan. For quota-based incentive pay, Cisco typically pays as follows:\n.75% of incentive target for each 1% of revenue attainment up to 50% of quota;\n\n1.5% of incentive target for each 1% of attainment between 50% and 75%;\n\n1% of incentive target for each 1% of attainment between 75% and 100%; and\n\nOnce performance exceeds 100% attainment, incentive rates are at or above 1% for each 1% of attainment with no cap on incentive compensation.\n\nFor non-quota-based sales performance elements such as strategic sales objectives, Cisco may pay 0% up to 125% of target. Cisco sales plans do not have a minimum threshold of performance for sales incentive compensation to be paid.\nThe applicable full salary ranges for this position, by specific state, are listed below:\nNew York City Metro Area:\n$186,900.00 - $307,800.00Non-Metro New York state & Washington state:\n$166,300.00 - $274,100.00* For quota-based sales roles on Cisco’s sales plan, the ranges provided in this posting include base pay and sales target incentive compensation combined.\n** Employees in Illinois, whether exempt or non-exempt, will participate in a unique time off program to meet local requirements.","description_format":"text","description_chars":8329,"description_truncated":false,"requirements":{"experience_years_min":3,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[]},"benefits":["Annual bonuses","Equity","Life insurance","Parental leave","Restricted stock units","Vision insurance"],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Network Security","Unified Communications","Endpoint Security","Observability & APM"],"lifecycle":[{"event":"open","at":"2026-10-20T00:59:40Z"}],"visa":[{"country":"US","licensed_sponsor":true,"evidence":"H-1B filings in 12 months: 1,384 · green card filings: 608","filings_12m":1384,"filings_prev_12m":1364,"green_card_filings_12m":608,"median_offered_wage_usd":152500,"route":null,"cap_exempt":false,"checked_at":"2026-10-15T11:24:14+00:00","sources":["US Department of Labor: LCA disclosure data (H-1B, H-1B1, E-3)","US Department of Labor: PERM disclosure data (green cards)"],"filings_for_role_12m":25}],"liveness":{"score":63,"band":"ok","label":"Likely open","p_open":1,"p_active":0.632,"p_room":1,"age_days":1,"expected_fill_days":25,"reasons":["conf:3","stale_co","velocity","win:early","comp:brand"],"computed_at":"2026-10-20T05:45:00Z"},"pay":{"stated_usd_annual":307800,"is_top_pay":true},"html_url":"https://alion.io/job/cisco-systems-engineering-manager-cloud-operations-fedramp","json_url":"https://alion.io/job/cisco-systems-engineering-manager-cloud-operations-fedramp.json","meta":{"generated_at":"2026-10-21T05:16:59Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":7758,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-22T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":90},"rest":"https://alion.io/mcp/rest/get_company?id=90"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fcisco-systems-engineering-manager-cloud-operations-fedramp"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fcisco-systems-engineering-manager-cloud-operations-fedramp"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fcisco-systems-engineering-manager-cloud-operations-fedramp"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/cisco-systems-engineering-manager-cloud-operations-fedramp\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fcisco-systems-engineering-manager-cloud-operations-fedramp"}]}