{"id":671400,"url":"https://alion.io/job/cisco-systems-failure-analysis-engineer","title":"Failure Analysis Engineer","company":{"id":90,"name":"Cisco Systems","domain":"cisco.com","url":"https://alion.io/company/cisco-systems","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"A","score":85,"open_postings":239,"ghost_share":0.029,"stale_share":0.473,"repost_share":0.092,"time_to_fill_p50_days":25,"computed_at":"2026-10-30T05:48:23Z"}},"role":"Industrial Engineering","role_family":"Industrial Engineering","seniority":"senior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Hanoi, Vietnam"],"countries":["VN"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":21000,"max_usd":48000,"period":"year","method":"global_role_cell_scaled_by_country","sample_n":8444},"experience_years_min":7,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Cadence Allegro","optional":false}],"status":"live","first_seen_at":"2026-08-19T00:00:00Z","employer_posted_date":"2026-08-19","last_verified_at":"2026-10-31T01:56:33Z","board_verified":true,"closed_at":null,"days_open":73,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":73},"description":"Meet the Team\nWe are Cisco's Failure Analysis and Prevention team, which plays a critical role in ensuring high Customer/Product quality. The Technology and Quality organization is tasked with delivering customer focused quality, reliable solutions, and infrastructure for Cisco products. It is committed to driving a competitive advantage for Cisco by ensuring innovation and excellence in manufacturing technology, test, and component engineering, NPI, and closed-loop quality management.\nYour Impact\nYou are a problem solver and looking for continuous product improvement. You love to learn, grow, and work in a constantly evolving environment. You are a self-starter who thrives with learning information quickly and uses resources to research and resolve issues.\nFailure Analysis Engineer will drive the improvements in the accuracy of the fault duplication and isolation\nProvide directions and techniques on customer issues.\nEngage Design engineering and communicate findings and resolutions for HW and SW field issues.\nCoordinate the Failure Analysis cases review meeting with Cisco teams and suppliers.\nDefect detection including containment analysis.\nWork closely with a multi-functional team of Product Leads, Technical Leads and Customer Support to accelerate replicate customer reported issue.\nArticulate key technical issues to stakeholders, sense issues early, identify impact and partner to drive resolution.\nEnsure EMS partners deliver timely and accurate results in duplicating, isolating root cause of customer issues.\nDrive innovation, new technology/processes.\nOrganize, plan, track and close-out design, components, manufacturing issues associated with the products.\nEvolving the Product debug document over the Product Life Cycle.\nResponsible for communication on key issues along with quality group to design engineering, accounts and Escalations teams.\nProactive Engagement with customer facing teams on reducing RMA, rightsizing FA, and getting more debug and troubleshooting information from Field.\nCollaborate with PQE/CEs and drive Corrective/ Preventive action. Design Issue, MFG Issue, Process, supplier issue.\nParticipate in initiatives to enhance existing test strategies, methodologies and test/diagnostic coverage for field returns to aim for improvements in the accuracy of the fault duplication and isolation.\nMinimum Qualifications\nBachelor’s in electrical or computer engineering with 7+ years of related experience.\nExperience with High-Speed Network Interfaces along with previous hands-on board design expertise and familiarity with board design tools such as Cadence Allegro or similar tools.\nHardware design, schematics generation, and design validation for service provide routing products.\nExperience with sophisticated high speed board design and board bring-up.\nKnowledge of Cisco products.\nExperience with high-speed SERDES (>=25G) system design, signal integrity issues, and power distribution techniques\nAbility to collaborate with eCAD, FPGA, Power, Mechanical, Signal integrity, and Manufacturing teams.\nFamiliarity with leading-edge CPUs such as Intel or AMD , analog and networking components such as PCIe switches, PHY, retimers, voltage regulators.\nExperience in unit test methodologies and agile working environment along with sophisticated CPU design and bring-up is a plus.\nWhy Cisco?\nAt Cisco, we’re revolutionizing how data and infrastructure connect and protect organizations in the AI era - and beyond. We’ve been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint.\nFueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you’ll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. 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