Field CTO

Meet the Team

The Field CTO role is critical to build and maintain c-level customer relationships across critical accounts while influencing strategic pipeline influence through partners, executive programs, and field initiatives. Field CTOs proactively mitigate renewal risk through targeted executive engagement leveraging Field CTOs’ industry track record and experience.

Field CTOs are force multipliers that operate at the intersection of executive trust, strategic vision, and revenue retention. As former customer executives themselves, they bring:

• Customer executive engagement: build relationships, provide industry insights and leverage best-practice expertise to help customers realize value

• Industry thought leadership: provide leading expertise to ensure market credibility while piloting industry change

• Partner and strategy interlock: leverage industry and customer insights to drive Partner Sales and Product and Marketing Strategy

Your Impact

The Field CTO Americas role will be instrumental in growing and expanding Splunk’s strategic customer base. Working across Enterprise and Federal sectors, the Field CTO Americas will break down and simplify complex technologies into comprehensible terms, evangelize cross-functional solutions, and identify strategic partnership opportunities. You will engage, influence, and relate to the C-level suite, including CISOs, managers, internal presales, and engineering teams to drive Splunk’s solutions forward. In addition, you will provide a recurring executive sponsorship role on agreed and aligned strategic customer accounts, as a recognized authority and expert practitioner, so as to build a trusted advisor relationship.

• Engage, build relationships and influence senior executives.

• Adeptly have a conversation with C-Level executives and switch to very technical conversations about Enterprise Security and IT Operations capabilities to facilitate future solution vision

• Attend Executive Briefing Center meetings and act as a well-rounded Subject Matter Expert (SME) that has the technical depth to confidently present in front of audiences of all sizes and technical backgrounds

• Work closely with Sales, Product Management, Product Marketing and Engineering teams providing insights and feedback to benefit our customers and Splunk with priorities and customer vision.

• Support qualified and strategic sales opportunities with account teams and senior sales leadership by collaborating on internal meetings, joining customer calls and attending customer-facing meetings

• Understand and help to communicate the value proposition for sophisticated customer use cases

• Participate in internal conversations during the sales cycle that will enable a positive influence on key partners

• Be an inspiring leader within Splunk, in customer meetings and in public settings by understanding where and how Splunk’s capabilities enable our customers to overcome their top challenges for their business

• Closely follow trends and direction to shape customer organization priorities

• Regularly evangelize solutions as one of our leader with vision experts with customers, at industry conferences, trade shows, and partners [blogging, writing, speaking, industry events, authoring, customer advisory board participant/speaker, executive education, et al]

• Continually increase job-related knowledge and skills through formal education, self-study and independent work

Minimum Qualifications

• Bachelor’s degree and MBA or equivalent work experience

• 15 years of experience in a customer-facing role explaining strategic and tactical concepts to customers

• 10+ years of experience with Splunk solutions or equivalent industry solutions

• 10+ years of technology infrastructure and cloud experience

• 10+ years of experience selling into large customer environments

• Travel up to 20% (may include global travel)

Preferred Qualifications

• Previous C-level experience in large enterprise and/or government entities

Why Cisco?

At Cisco, we’re revolutionizing how data and infrastructure connect and protect organizations in the AI era - and beyond. We’ve been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint.

Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you’ll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere.

We are Cisco, and our power starts with you.

Message to applicants applying to work in the U.S. and/or Canada:

Individual pay is determined by the candidate's hiring location, market conditions, job-related skillset, experience, qualifications, education, certifications, and/or training. The full salary range for certain locations is listed below. For locations not listed below, the recruiter can share more details about compensation for the role in your location during the hiring process.

U.S. employees are offered benefits, subject to Cisco’s plan eligibility rules, which include medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, paid parental leave, short and long-term disability coverage, and basic life insurance. Please see the Cisco careers site to discover more benefits and perks. Employees may be eligible to receive grants of Cisco restricted stock units, which vest following continued employment with Cisco for defined periods of time.

U.S. employees are eligible for paid time away as described below, subject to Cisco’s policies:

• 10 paid holidays per full calendar year, plus 1 floating holiday for non-exempt employees

• 1 paid day off for employee’s birthday, paid year-end holiday shutdown, and 4 paid days off for personal wellness determined by Cisco

• Non-exempt employees** receive 16 days of paid vacation time per full calendar year, accrued at rate of 4.92 hours per pay period for full-time employees

• Exempt employees participate in Cisco’s flexible vacation time off program, which has no defined limit on how much vacation time eligible employees may use (subject to availability and some business limitations)

• 80 hours of sick time off provided on hire date and each January 1st thereafter, and up to 80 hours of unused sick time carried forward from one calendar year to the next

• Additional paid time away may be requested to deal with critical or emergency issues for family members

• Optional 10 paid days per full calendar year to volunteer

For non-sales roles, employees are also eligible to earn annual bonuses subject to Cisco’s policies.

Employees on sales plans earn performance-based incentive pay on top of their base salary, which is split between quota and non-quota components, subject to the applicable Cisco plan. For quota-based incentive pay, Cisco typically pays as follows:

• .75% of incentive target for each 1% of revenue attainment up to 50% of quota;

• 1.5% of incentive target for each 1% of attainment between 50% and 75%;

• 1% of incentive target for each 1% of attainment between 75% and 100%; and

• Once performance exceeds 100% attainment, incentive rates are at or above 1% for each 1% of attainment with no cap on incentive compensation.

For non-quota-based sales performance elements such as strategic sales objectives, Cisco may pay 0% up to 125% of target. Cisco sales plans do not have a minimum threshold of performance for sales incentive compensation to be paid.

The applicable full salary ranges for this position, by specific state, are listed below:

New York City Metro Area:

Non-Metro New York state & Washington state:

* For quota-based sales roles on Cisco’s sales plan, the ranges provided in this posting include base pay and sales target incentive compensation combined.

** Employees in Illinois, whether exempt or non-exempt, will participate in a unique time off program to meet local requirements.