{"id":4143658,"url":"https://alion.io/job/cisco-systems-renewals-manager-14","title":"Renewals Manager","company":{"id":90,"name":"Cisco Systems","domain":"cisco.com","url":"https://alion.io/company/cisco-systems","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"B","score":84,"open_postings":285,"ghost_share":0.049,"stale_share":0.474,"repost_share":0.091,"time_to_fill_p50_days":26,"computed_at":"2026-11-11T05:49:22Z"}},"role":"Sales","role_family":"Sales","seniority":"senior","employment_type":"full_time","work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["London, United Kingdom"],"countries":["GB"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":5,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-11-11T00:00:00Z","employer_posted_date":"2026-11-11","last_verified_at":"2026-11-12T06:12:27Z","board_verified":true,"closed_at":null,"days_open":1,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":1},"description":"Meet The Team\nThis role resides in the Recurring Revenue Acceleration organization, one of our fastest growing teams that delivers profitable growth throughout the customer lifecycle with a series of selling motions to drive higher value and an efficient experience from Cisco solutions.\nIf you are looking for direct involvement in crafting the future direction of Cisco and RRA, we have a place for you!\nYour Impac t\nThe Customer Experience Renewal Manager (RM) role is a highly transparent, strategic position where we empower key customers to transform their business and meet their objectives through Cisco solutions.\nWe own and implement a portfolio of renewal contracts for Cisco products and services across assigned customer accounts, working with customers, partners, and internal teams to develop a deep view of requirements and define strategies that drive timely renewals while minimizing risk and financial attrition.\nYou will be :\nLeading cross-functional renewals of medium complexity, covering multiple technologies for mid-size to large accounts.\nProactively assessing and mitigating risk by collaborating with sales and customer success teams to address competitive, adoption, and technology hurdles.\nEmploying AI tools and data-driven insights to optimize renewal strategies and improve forecasting accuracy for revenue retention.\nDeveloping comprehensive renewal strategies that include commercial positioning, value articulation, and negotiation oversight for multi-product agreements.\nMinimum Qualification s\nBA/BS degree (or equivalent practical experience) or 5+ years of technology sales or enterprise renewal experience.\nProven experience in managing renewals, sales, or customer success functions for mid-size to large enterprise accounts.\nProven track record to use data and analytics to drive account strategy, risk mitigation, and revenue forecasting.\nExperience in leading cross-functional teams through complex, commercial negotiations.\nPreferred Qualification s\nExperience using AI-driven tools or automation platforms to improve renewal workflows and customer outcomes.\nAdvanced knowledge of multiple technology architectures and their associated service lifecycles.\nAbility to analyse data and financial reports to propose, identify and upsell renewals.\nExperience building and maintaining relationships with diverse partners, including procurement and executive leadership.\nWhy Cisco?\nAt Cisco, we’re revolutionizing how data and infrastructure connect and protect organizations in the AI era - and beyond. We’ve been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint.\nFueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you’ll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. 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