{"id":3039831,"url":"https://alion.io/job/cisco-systems-security-technical-account-manager-splunk-uk","title":"Security Technical Account Manager - Splunk UK","company":{"id":90,"name":"Cisco Systems","domain":"cisco.com","url":"https://alion.io/company/cisco-systems","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"A","score":86,"open_postings":247,"ghost_share":0.02,"stale_share":0.453,"repost_share":0.073,"time_to_fill_p50_days":25,"computed_at":"2026-10-27T05:46:45Z"}},"role":"Solutions","role_family":"Solutions","seniority":"senior","employment_type":"full_time","work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"board_field","remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["London, United Kingdom","High Wycombe, United Kingdom","Newport, United Kingdom","Bristol, United Kingdom","Harpenden, United Kingdom","Crawley, United Kingdom","Edinburgh, United Kingdom","Macclesfield, United Kingdom","Manchester, United Kingdom","Newbury, United Kingdom","Malvern, United States","Glasgow, United Kingdom","Bracknell, United Kingdom","Feltham, United Kingdom","Birmingham, United Kingdom","Ipswich, United Kingdom","Chester, United Kingdom","Uxbridge, United Kingdom","Reading, United Kingdom","United Kingdom"],"countries":["GB","US"],"hiring_countries":["GB"],"hiring_countries_total":1,"salary":null,"salary_estimate":{"min_usd":125000,"max_usd":257000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":14},"experience_years_min":5,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Bash","optional":false},{"name":"LogRhythm","optional":false},{"name":"Python","optional":false},{"name":"SIEM","optional":false},{"name":"Splunk","optional":false},{"name":"Windows","optional":false}],"status":"live","first_seen_at":"2026-10-05T00:00:00Z","employer_posted_date":"2026-10-05","last_verified_at":"2026-10-27T00:04:15Z","board_verified":true,"closed_at":null,"days_open":22,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":22},"description":"Meet the team\nSplunk, a Cisco company, is building a resilient digital world with an end-to-end platform designed for hybrid, multi-cloud environments. We approach our work with kindness, valuing the unique talents, passion, and joy that each team member brings to our collaborative culture. Our team is dedicated to helping organizations reach their best by solving complex business challenges at scale. We foster an environment of inclusiveness, disruption, and fun, ensuring that every member feels supported as they reach new heights.\nYour impact\nAs a Security Technical Account Manager, you will directly drive the adoption and optimization of the Splunk platform to ensure our most critical customers achieve their security objectives. You will serve as a trusted expert advisor, providing strategic technical guidance and translating unique customer use cases into actionable best practices for security and resilience. By cultivating deep, collaborative partnerships, you will act as a vital bridge between the customer and our internal product teams to continuously improve our software offerings. Success in this role means ensuring robust customer health, driving high satisfaction scores, and uncovering new opportunities for product expansion to maximize their investment.\nWhat you will do\nPartner with customers in long-term engagements to provide technical guidance on use case development, configuration, and optimization for Enterprise Security (ES) and Splunk User Behavior Analytics (UBA).\nResolve complex customer challenges proactively to minimize downtime and improve overall system resilience.\nApply your security domain expertise to accelerate customer adoption of the Splunk security platform.\nCollaborate with cross-functional teams, including Field Sales, Sales Engineering, and Customer Support, to ensure comprehensive customer success.\nEngage continuously with the broader Splunk Account Team to share critical information and align strategic account plans.\nBuild scalable team processes, develop collateral, and implement tools to improve operational efficiency across the organization.\nDrive high Customer Satisfaction (CSAT) scores by identifying and documenting compelling customer success stories.\nIdentify and champion product expansion opportunities within existing accounts to support customer growth.\nParticipate actively in team development initiatives, including mentoring programs and internal training sessions, to foster a culture of continuous learning.\nMinimum qualifications\n5+ years of professional IT experience, including a minimum of 3 years of dedicated information security experience.\nExperience using or administering one or more SIEM or security log management systems (such as Splunk, ArcSight, LogRhythm, ELK, Q-Radar, Rapid7, Sentinel, or Chronicle).\nActive Splunk certification combined with hands-on experience managing one or more Splunk premium applications, including Enterprise Security, Splunk SOAR (Phantom), or Splunk UBA.\nPossession of at least one industry-standard security certification, such as GIAC, CISSP, OSCP, or an equivalent credential.\nProfessional experience operating within both Unix and Windows environments, including command-line interface proficiency and scripting experience using Bash or Python.\nPreferred qualifications\nBachelor's degree in Computer Security, Computer Science, Computer Engineering, Mathematics, or equivalent practical experience.\nDemonstrated success in technical consulting or big-data analytics, featuring recent experience in technical design and architecture.\nUnderstanding of core cybersecurity domains, including security operations, forensics, threat hunting, insider threats, threat intelligence, risk management, vulnerability management, and compliance.\nProven experience acting as a technical leader, mentor, or subject matter expert in consulting or architectural roles.\nExcellent communication and relationship-building skills to effectively engage with both technical stakeholders and executive leadership.\nWillingness to undergo appropriate security background checks (e.g. UK SC clearance).\nWhy Cisco?\nAt Cisco, we’re revolutionizing how data and infrastructure connect and protect organizations in the AI era - and beyond. We’ve been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint.\nFueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you’ll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere.\nWe are Cisco, and our power starts with you.","description_format":"text","description_chars":4961,"description_truncated":false,"requirements":{"experience_years_min":5,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[]},"benefits":["Continuous learning","Mentoring programs"],"hiring_locations":[{"name":"United Kingdom","iso":"GB","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Network Security","Unified Communications","Endpoint Security","Observability & APM"],"lifecycle":[{"event":"open","at":"2026-10-21T22:24:22Z"}],"visa":[],"liveness":{"score":57,"band":"ok","label":"Likely open","p_open":1,"p_active":0.758,"p_room":0.75,"age_days":22,"expected_fill_days":25,"reasons":["conf:5","velocity","win:late","comp:brand"],"computed_at":"2026-10-27T05:46:45Z"},"pay":null,"html_url":"https://alion.io/job/cisco-systems-security-technical-account-manager-splunk-uk","json_url":"https://alion.io/job/cisco-systems-security-technical-account-manager-splunk-uk.json","meta":{"generated_at":"2026-10-27T10:07:48Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":11592,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-28T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":90},"rest":"https://alion.io/mcp/rest/get_company?id=90"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fcisco-systems-security-technical-account-manager-splunk-uk"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fcisco-systems-security-technical-account-manager-splunk-uk"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fcisco-systems-security-technical-account-manager-splunk-uk"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/cisco-systems-security-technical-account-manager-splunk-uk\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fcisco-systems-security-technical-account-manager-splunk-uk"}]}