{"id":2888290,"url":"https://alion.io/job/cisco-systems-software-consulting-engineering-technical-leader","title":"Software Consulting Engineering Technical Leader","company":{"id":90,"name":"Cisco Systems","domain":"cisco.com","url":"https://alion.io/company/cisco-systems","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"A","score":86,"open_postings":251,"ghost_share":0.024,"stale_share":0.434,"repost_share":0.084,"time_to_fill_p50_days":25,"computed_at":"2026-10-28T05:59:10Z"}},"role":"Backend","role_family":"Backend","seniority":"lead","employment_type":"full_time","work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Dubai, United Arab Emirates"],"countries":["AE"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":49000,"max_usd":145000,"period":"year","method":"global_role_cell_scaled_by_country","sample_n":2257},"experience_years_min":6,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Jira","optional":false},{"name":"Splunk","optional":false},{"name":"SQL","optional":false},{"name":"Wireshark","optional":false}],"status":"live","first_seen_at":"2026-10-18T00:00:00Z","employer_posted_date":"2026-10-18","last_verified_at":"2026-10-28T05:32:14Z","board_verified":true,"closed_at":null,"days_open":10,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":10},"description":"Meet The Team\nYou will join a global team of experts revolutionizing how data and infrastructure connect and protect organizations in the AI era. We experiment, create meaningful solutions, and collaborate with empathy to make significant things happen on a global scale. Your work will power the future by providing customers with unparalleled security, visibility, and insights.\nYour Impact\nYou will act as the primary advocate and trusted advisor for customer, driving business development and ensuring operational and service delivery excellence.\nYou will lead strategic engagements and periodical business reviews to communicate KPIs and deliver actionable insights to customer leadership.\nYou will leverage analytics and AI tools to anticipate customer needs, deliver innovative solutions, and streamline workflows for measurable business results.\nYou will provide technical leadership within the team and across the technology domain, serving as a thought leader in software engineering and integration.\nYou will coordinate across internal Cisco business units, including DevOps, service delivery, and product management, to ensure seamless operational alignment.\nYou will visit and work onsite at customer site in Dubai as needed to build relationships and provide immediate, hands-on support for strategic objectives.\nMinimum Qualifications\nBachelor’s degree in Computer Science, Engineering, Business, or a related field, or equivalent practical experience.\n6+ years of experience in customer success, technical support, or engineering within a high-tech, B2B environment.\nDemonstrated proficiency using case management and collaboration tools such as Salesforce and Jira.\nProven technical expertise in LTE/5G networks, telecom protocols, and IoT solutions, supported by troubleshooting skills in Wireshark, Splunk, or SQL.\nNative proficiency in Arabic and professional fluency in English to support local stakeholder engagements.\nExperience with analytics, cloud/SaaS solutions, and a documented commitment to AI adoption and continuous learning.\nPreferred Qualifications\nExperience acting as a trusted advisor to C-suite or high-level IT leadership.\nProven track record of co-developing innovative solutions that directly impact business KPIs.\nDemonstrated success in identifying new use cases and driving solution adoption within complex enterprise environments.\nExperience facilitating cross-team communication and mentoring peers to foster a collaborative culture.\nAbility to translate complex technical concepts into strategic business recommendations.\nWhy Cisco?\nAt Cisco, we’re revolutionizing how data and infrastructure connect and protect organizations in the AI era - and beyond. We’ve been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint.\nFueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you’ll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere.\nWe are Cisco, and our power starts with you.","description_format":"text","description_chars":3414,"description_truncated":false,"requirements":{"experience_years_min":6,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[{"language":"Arabic","level":"Advanced (C1)","optional":false},{"language":"English","level":"Advanced (C1)","optional":false}]},"benefits":["Continuous learning"],"hiring_locations":[{"name":"United Arab Emirates","iso":"AE","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Network Security","Unified Communications","Endpoint Security","Observability & APM"],"lifecycle":[{"event":"open","at":"2026-10-20T00:59:40Z"}],"visa":[],"liveness":{"score":78,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.868,"p_room":0.9,"age_days":10,"expected_fill_days":25,"reasons":["conf:0","velocity","win:mid","comp:brand"],"computed_at":"2026-10-28T05:59:10Z"},"pay":null,"html_url":"https://alion.io/job/cisco-systems-software-consulting-engineering-technical-leader","json_url":"https://alion.io/job/cisco-systems-software-consulting-engineering-technical-leader.json","meta":{"generated_at":"2026-10-28T06:47:22Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":9117,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-29T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":90},"rest":"https://alion.io/mcp/rest/get_company?id=90"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fcisco-systems-software-consulting-engineering-technical-leader"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fcisco-systems-software-consulting-engineering-technical-leader"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fcisco-systems-software-consulting-engineering-technical-leader"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/cisco-systems-software-consulting-engineering-technical-leader\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fcisco-systems-software-consulting-engineering-technical-leader"}]}