{"id":3263045,"url":"https://alion.io/job/cisco-systems-software-engineer-agentic-systems-engineering-thousandeyes-2","title":"Software Engineer, Agentic Systems Engineering - ThousandEyes","company":{"id":90,"name":"Cisco Systems","domain":"cisco.com","url":"https://alion.io/company/cisco-systems","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"B","score":84,"open_postings":243,"ghost_share":0.037,"stale_share":0.498,"repost_share":0.086,"time_to_fill_p50_days":26,"computed_at":"2026-11-02T06:13:15Z"}},"role":"Backend","role_family":"Backend","seniority":null,"employment_type":"full_time","work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["London, United Kingdom","Portugal"],"countries":["GB","PT"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":52000,"max_usd":128000,"period":"year","method":"role_country_seniority_unknown","sample_n":126},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Agentic Workflows","optional":false},{"name":"AI Agents","optional":false},{"name":"CI/CD","optional":false},{"name":"Git","optional":false},{"name":"Python","optional":false},{"name":"Embeddings","optional":true},{"name":"Go","optional":true},{"name":"Java","optional":true},{"name":"Kotlin","optional":true},{"name":"Kubernetes","optional":true},{"name":"RAG","optional":true},{"name":"TypeScript","optional":true}],"status":"live","first_seen_at":"2026-10-22T00:00:00Z","employer_posted_date":"2026-10-22","last_verified_at":"2026-11-02T11:41:04Z","board_verified":true,"closed_at":null,"days_open":11,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":11},"description":"Please note that we operate a hybrid working model and this role will require you to work from our offices in Oeiras at least 2 days a week.\nMeet the Team\nCisco ThousandEyes is a Digital Experience Assurance platform that empowers organizations to deliver flawless digital experiences across every network-even those they don’t own. Powered by AI and an unmatched set of cloud, internet, and enterprise network telemetry, ThousandEyes enables IT teams to proactively detect, diagnose, and remediate issues before they affect end-user experiences.\nThousandEyes is deeply integrated across the Cisco technology portfolio and beyond, delivering AI-powered assurance insights within Cisco’s Networking, Security, Collaboration, and Observability products.\nOur team develops internal AI-powered tools that help software engineers work more effectively across the development lifecycle. We build agentic workflows, reusable skills, integrations, and supporting platforms that make it easier for developers to understand complex codebases, implement changes, improve quality, and automate repetitive engineering tasks.\nWe are a collaborative, product-minded engineering team working at the intersection of software development, developer experience, and applied AI. You will have the opportunity to experiment with emerging technologies, learn from real-world usage, and turn promising ideas into reliable tools used by engineering teams across the organization.\nYour Impact\nAs a Software Engineer you will:\nDesign, build, test, and operate AI-powered tools and services for software developers.\nDevelop agentic workflows, reusable skills, tool integrations, and orchestration capabilities.\nIntegrate AI tools with source control, CI/CD systems, issue trackers, documentation platforms, and internal developer environments.\nBuild backend services and APIs that are secure, observable, reliable, and easy to maintain.\nApply software engineering practices to manage the non-deterministic nature of AI systems, including evaluation, testing, monitoring, and feedback loops.\nWork directly with developers to understand their workflows, identify opportunities for improvement, and iterate based on real-world feedback.\nContribute to technical design discussions and help evolve the architecture of our AI development platform.\nImprove engineering processes, documentation, and operational practices across the team.\nMinimum Qualifications\nSoftware development experience using Python.\nExperience designing, building, testing, and operating backend services or developer-facing tools.\nHands-on experience designing and implementing APIs within distributed software architectures.\nPractical experience using or developing with large language models, AI coding tools, or agentic AI systems.\nExperience working with Git, automated testing, and continuous integration and delivery workflows.\nPreferred Qualifications\nBachelor’s degree in Computer Science, Software Engineering, or a related field, or equivalent practical experience.\nStrong problem-solving and communication skills, with the ability to collaborate effectively in a cross-functional team.\nExperience developing AI agents, reusable skills, tool-calling integrations, prompts, evaluation frameworks, or agent harnesses.\nFamiliarity with retrieval-augmented generation, embeddings, context management, and model evaluation.\nExperience building internal developer platforms, command-line tools, IDE integrations, or engineering productivity tooling.\nKnowledge of Kotlin, Java, Go or TypeScript.\nUnderstanding of Kubernetes, containers, and modern cloud deployment practices.\nExperience with observability, security, privacy, and responsible AI practices.\nFamiliarity with relational, document-based, or vector datastores.\nWhy Cisco?\nAt Cisco, we’re revolutionizing how data and infrastructure connect and protect organizations in the AI era - and beyond. We’ve been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint.\nFueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you’ll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere.\nWe are Cisco, and our power starts with you.","description_format":"text","description_chars":4612,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[]},"benefits":["Hybrid work"],"hiring_locations":[{"name":"Portugal","iso":"PT","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Industrial Engineering","Unified Communications","Endpoint Security","Observability & APM"],"lifecycle":[{"event":"open","at":"2026-10-26T06:55:18Z"}],"visa":[],"liveness":{"score":53,"band":"ok","label":"Likely open","p_open":1,"p_active":0.591,"p_room":0.9,"age_days":11,"expected_fill_days":26,"reasons":["conf:4","stale_co","velocity","win:mid","comp:brand"],"computed_at":"2026-11-02T06:13:15Z"},"pay":null,"html_url":"https://alion.io/job/cisco-systems-software-engineer-agentic-systems-engineering-thousandeyes-2","json_url":"https://alion.io/job/cisco-systems-software-engineer-agentic-systems-engineering-thousandeyes-2.json","meta":{"generated_at":"2026-11-02T14:46:55Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":20426,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-03T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":90},"rest":"https://alion.io/mcp/rest/get_company?id=90"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fcisco-systems-software-engineer-agentic-systems-engineering-thousandeyes-2"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fcisco-systems-software-engineer-agentic-systems-engineering-thousandeyes-2"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fcisco-systems-software-engineer-agentic-systems-engineering-thousandeyes-2"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/cisco-systems-software-engineer-agentic-systems-engineering-thousandeyes-2\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fcisco-systems-software-engineer-agentic-systems-engineering-thousandeyes-2"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3263045}},{"tool":"search_jobs","arguments":{"company":"cisco.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3263045},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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