{"id":680013,"url":"https://alion.io/job/cisco-systems-software-engineering-technical-leader-customer-experience-sdk-l2l3-mpls","title":"Software Engineering Technical Leader - Customer Experience / SDK - L2/L3, MPLS","company":{"id":90,"name":"Cisco Systems","domain":"cisco.com","url":"https://alion.io/company/cisco-systems","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"A","score":85,"open_postings":237,"ghost_share":0.03,"stale_share":0.456,"repost_share":0.101,"time_to_fill_p50_days":25,"computed_at":"2026-10-23T05:54:15Z"}},"role":"Networking","role_family":"Networking","seniority":"lead","employment_type":"full_time","work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Bengaluru, India"],"countries":["IN"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":27000,"max_usd":71000,"period":"year","method":"global_role_cell_scaled_by_country","sample_n":184},"experience_years_min":10,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"C++","optional":false},{"name":"CI/CD","optional":false},{"name":"Linux","optional":false},{"name":"MPLS","optional":false},{"name":"Python","optional":false}],"status":"live","first_seen_at":"2026-07-01T00:00:00Z","employer_posted_date":"2026-07-01","last_verified_at":"2026-10-22T23:09:28Z","board_verified":true,"closed_at":null,"days_open":114,"trust":{"level":"stale","repost_count":0,"flags":["stale"],"days_open":114},"description":"Meet the Team\nCisco Silicon One™ is Cisco’s progressive silicon architecture powering the next generation of web-scale, cloud, service provider, enterprise, and AI networking infrastructure. The Silicon One Software Customer Engineering team works closely with Silicon One architecture, SDK, platform software, and Network Operating System (NOS) teams, as well as strategic customers and ecosystem partners, to enable, integrate, optimize, support, and deploy Silicon One software solutions across a broad range of networking environments.\nOur team serves as a critical bridge between silicon development, software engineering, and real-world deployments, helping accelerate feature adoption, optimize system performance, resolve complex customer challenges, and ensure successful integration of Silicon One technologies in production networks ranging from hyperscale cloud environments to large-scale AI/ML infrastructure.\nWe are seeking an experienced Software Engineering Technical Leader to help drive software integration, feature enablement, performance optimization, customer support, and customer adoption of Silicon One solutions across Cisco and open-source networking ecosystems.\nYour Impact\nAs a Software Engineering Technical Leader, you will provide technical leadership for key software integration, deployment, and customer enablement initiatives while working closely with architects, senior technical leaders, engineering teams, strategic customers, and ecosystem partners.\n You will:\nLead the design, development, integration, and optimization of Silicon One software solutions across Cisco and open-source Network Operating Systems.\nDrive feature enablement through Switch Abstraction Interface (SAI) and other networking software frameworks.\nCollaborate with Silicon One architecture, SDK, platform software, and NOS teams to deliver scalable, high-performance networking solutions.\nDevelop and optimize software features supporting modern cloud, data center, and AI/ML networking deployments.\nLead software integration efforts involving Quality of Service (QoS), traffic management, congestion management, and load-balancing technologies.\nContribute to the development and deployment of networking solutions for large-scale AI/ML clusters and GPU-based infrastructures.\nWork closely with customers and internal engineering teams to analyze deployment requirements, optimize performance, and accelerate feature adoption.\nPartner with customers, ecosystem partners, and internal engineering teams to fix, analyze, and resolve complex software and networking issues in development, qualification, and production environments.\nProvide technical leadership during customer critical issues involving Silicon One software, SDK, SAI, and Network Operating System integrations.\nDrive root-cause analysis, issue triage, and resolution of customer-reported software defects, integration issues, and performance challenges by coordinating across architecture, SDK, platform software, and NOS teams.\nAnalyze field issues, identify product improvement opportunities, and provide actionable feedback to engineering teams to improve software quality, reliability, and deployment readiness.\nSupport customer enablement activities including solution validation, deployment planning, performance tuning, and feature adoption.\nParticipate in architecture discussions, design reviews, and technical planning activities with architects and senior technical leaders.\nMentor engineers, conduct code reviews, and promote engineering excellence and guidelines.\nContribute to automation, validation, testing, and continuous integration frameworks to improve software quality and deployment efficiency.\n Minimum Qualifications\nBachelor’s degree in Computer Science, Electrical Engineering, or related technical field with 10+ years of software development experience; OR\nMaster’s degree in Computer Science, Electrical Engineering, or related technical field with 8+ years of software development experience.\nStrong software development expertise in C++ and Python.\nExperience developing software on Linux-based systems.\nExperience developing, integrating, or debugging networking software using SDKs and abstraction layers.\nExperience with Switch Abstraction Interface (SAI) or similar networking abstraction frameworks.\nStrong understanding of Layer 2 and Layer 3 networking technologies and protocols.\nExperience with Network Operating Systems and software integration across networking platforms.\nStrong understanding of Quality of Service (QoS), traffic management, congestion management, and load-balancing technologies.\nHands-on experience with software debugging, performance analysis, and fixing in complex networking environments.\nExperience fixing and resolving complex networking software issues in development, test, or production environments.\nExperience working with networking ASICs, switching platforms, or network infrastructure software.\nPreferred Qualifications\nExperience developing or integrating networking SDKs for switching, routing, or programmable networking silicon.\nExperience with Cisco and open-source Network Operating Systems, including SONiC or similar platforms.\nDeep understanding of data center networking architectures and large-scale distributed systems.\nExperience with Priority Flow Control (PFC), Explicit Congestion Notification (ECN), lossless Ethernet, congestion management technologies, and traffic engineering.\nKnowledge of Adaptive Routing and Switching (ARS), dynamic load balancing, ECMP/UCMP, and advanced traffic distribution techniques.\nExperience with AI/ML networking infrastructure, GPU cluster networking, RoCEv2, RDMA, and high-performance data center fabrics.\nExperience optimizing networking performance, scalability, and reliability in hyperscale cloud or AI environments.\nFamiliarity with Silicon One architecture, SDKs, and software ecosystem.\nExperience with Linux kernel interfaces, device drivers, and low-level hardware programming.\nExperience developing automation, diagnostics, validation, and test infrastructure using Python.\nExperience supporting customers, partners, or field engineering organizations in diagnosing and resolving software and networking issues.\nExperience managing technical customer concerns and coordinating issue resolution across multiple engineering teams.\nExperience with deployment, validation, and operational support of networking solutions in cloud, data center, or AI infrastructure environments.\nStrong understanding of switch/router architectures and high-performance networking systems.\nProven ability to lead complex technical initiatives and collaborate effectively across multiple engineering organizations.\nExcellent communication, collaboration, partner management, customer engagement, and mentoring skills.\nWhy Cisco?\nAt Cisco, we’re revolutionizing how data and infrastructure connect and protect organizations in the AI era - and beyond. We’ve been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint.\nFueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you’ll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere.\nWe are Cisco, and our power starts with you.","description_format":"text","description_chars":7658,"description_truncated":false,"requirements":{"experience_years_min":10,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[{"name":"India","iso":"IN","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Enterprise Networks","Network Security","Unified Communications","Observability & APM"],"lifecycle":[{"event":"open","at":"2026-09-10T23:23:11Z"}],"visa":[],"liveness":{"score":13,"band":"cold","label":"Long shot","p_open":1,"p_active":0.474,"p_room":0.28,"age_days":114,"expected_fill_days":25,"reasons":["conf:6","velocity","win:tail","crowd:brand"],"computed_at":"2026-10-23T05:54:15Z"},"pay":null,"html_url":"https://alion.io/job/cisco-systems-software-engineering-technical-leader-customer-experience-sdk-l2l3-mpls","json_url":"https://alion.io/job/cisco-systems-software-engineering-technical-leader-customer-experience-sdk-l2l3-mpls.json","meta":{"generated_at":"2026-10-23T06:28:38Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":10525,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-24T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":90},"rest":"https://alion.io/mcp/rest/get_company?id=90"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fcisco-systems-software-engineering-technical-leader-customer-experience-sdk-l2l3-mpls"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fcisco-systems-software-engineering-technical-leader-customer-experience-sdk-l2l3-mpls"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fcisco-systems-software-engineering-technical-leader-customer-experience-sdk-l2l3-mpls"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/cisco-systems-software-engineering-technical-leader-customer-experience-sdk-l2l3-mpls\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fcisco-systems-software-engineering-technical-leader-customer-experience-sdk-l2l3-mpls"}]}