{"id":3499600,"url":"https://alion.io/job/cisco-systems-staff-software-engineer-agent-observability-galileo","title":"Staff Software Engineer - Agent Observability (Galileo)","company":{"id":90,"name":"Cisco Systems","domain":"cisco.com","url":"https://alion.io/company/cisco-systems","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"B","score":83,"open_postings":260,"ghost_share":0.05,"stale_share":0.5,"repost_share":0.081,"time_to_fill_p50_days":26,"computed_at":"2026-11-05T05:54:30Z"}},"role":"Backend","role_family":"Backend","seniority":"staff","employment_type":"full_time","work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["San Jose, United States","New York, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":186900,"max":307800,"currency":"USD","period":"year","gross":null,"usd_annual":307800},"salary_estimate":null,"experience_years_min":8,"visa_sponsorship":false,"relocation_package":false,"has_equity":true,"technologies":[{"name":"AI Agents","optional":false},{"name":"Galileo","optional":false},{"name":"Go","optional":false},{"name":"Multimodal AI","optional":false},{"name":"Python","optional":false},{"name":"Splunk","optional":false},{"name":"Apache Kafka","optional":true},{"name":"ClickHouse","optional":true},{"name":"LLM","optional":true},{"name":"OpenTelemetry","optional":true}],"status":"closed","first_seen_at":"2026-10-29T00:00:00Z","employer_posted_date":"2026-10-29","last_verified_at":"2026-11-01T03:27:42Z","board_verified":false,"closed_at":"2026-11-01T03:27:42Z","days_open":3,"trust":{"level":"not_scored","repost_count":null,"flags":[],"days_open":3},"description":"The application window is expected to close on: 11/04/2026Meet the Team\nGalileo, now part of Cisco, is advancing how enterprises observe, evaluate, and secure AI agents. Our Agent Resilience platform helps organizations understand AI agent performance, evaluate quality, monitor token usage and costs, and implement runtime controls to improve reliability and security.\nAs part of Cisco’s Agent Resilience Team, you’ll work at the intersection of AI, observability, security, and distributed systems. We’re building innovative capabilities in AI observability, distributed tracing, multimodal evaluation, and agent control, with opportunities to integrate across Splunk AI Observability and Cisco’s broader technology portfolio.\nYou’ll join a collaborative product engineering team working alongside backend and frontend engineers, AI researchers, product managers, and designers. This is an opportunity to influence the technical direction of emerging AI products, solve complex engineering challenges at enterprise scale, and shape how organizations manage and operate AI agents. \nYour Impact\nAs a Software Engineering Technical Leader on the Agent Resilience Team, you will lead the technical design and development of scalable, customer-facing products that enable enterprises to monitor, evaluate, and control AI agent behavior. You’ll combine hands-on engineering with technical leadership, driving complex initiatives across multiple engineers while guiding architectural decisions and ensuring reliable delivery. \nLead the architecture, design, and delivery of large-scale backend systems supporting AI agent observability, distributed tracing, multimodal evaluation, AI metrics, and agent control capabilities.\nDrive complex engineering initiatives from technical design through production deployment, coordinating work across engineers, defining technical approaches, and guiding implementation to deliver scalable, maintainable solutions.\nDesign and develop distributed systems, APIs, and data processing capabilities that ingest telemetry from multiple services and generate actionable insights from generative AI traces, metrics, and events.\nContribute hands-on production code in Python and/or Go, lead technical design and code reviews, mentor engineers, and drive architectural decisions that improve product performance, reliability, and engineering quality.\nCollaborate with product managers, AI researchers, and engineering teams across Splunk and Cisco to deliver customer-facing capabilities. Participate in a shared on-call rotation, typically one week approximately every two months, depending on team size, to support production reliability.\nSuccess in this role means delivering complex technical initiatives through collaboration with other engineers, establishing scalable architectures, improving production reliability, and advancing enterprise AI observability and resilience capabilities.\nMinimum Qualifications\nBachelor’s degree with 8+ years of related experience, or Master’s degree with 6+ years of related experience, or equivalent practical experience.\n8+ years of experience developing production backend software applications and services using Python and/or Go.\nExperience leading the technical design and delivery of complex software systems or projects involving multiple engineers, including coordinating technical work and providing engineering guidance. \nExperience designing and developing distributed systems, backend architectures, and APIs for scalable, high-throughput, data-intensive applications.\nExperience making technical architecture decisions involving system scalability, reliability, performance, and maintainability.\nPreferred Qualifications\nExperience developing customer-facing products involving AI/ML, generative AI, large language models (LLMs), or agentic applications.\nExperience building AI observability, evaluation, or monitoring capabilities, including LLM tracing, distributed tracing, or OpenTelemetry.\nExperience designing or operating distributed data processing systems using Kafka, ClickHouse, or similar streaming and analytical data technologies.\nExperience developing enterprise observability, analytics, or monitoring products that process and analyze telemetry from multiple services.\nExperience leading cross-team technical initiatives, mentoring engineers, and influencing architectural decisions across engineering teams.\nWhy Cisco?\nAt Cisco, we’re revolutionizing how data and infrastructure connect and protect organizations in the AI era - and beyond. We’ve been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint.\nFueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you’ll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere.\nWe are Cisco, and our power starts with you.\nMessage to applicants applying to work in the U.S. and/or Canada:\nThe starting salary range posted for this position is $186,900.00 to $267,700.00 and reflects the projected salary range for new hires in this position in U.S. and/or Canada locations, not including incentive compensation*, equity, or benefits.Individual pay is determined by the candidate's hiring location, market conditions, job-related skillset, experience, qualifications, education, certifications, and/or training. The full salary range for certain locations is listed below. For locations not listed below, the recruiter can share more details about compensation for the role in your location during the hiring process.\nU.S. employees are offered benefits, subject to Cisco’s plan eligibility rules, which include medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, paid parental leave, short and long-term disability coverage, and basic life insurance. Please see the Cisco careers site to discover more benefits and perks. Employees may be eligible to receive grants of Cisco restricted stock units, which vest following continued employment with Cisco for defined periods of time.\nU.S. employees are eligible for paid time away as described below, subject to Cisco’s policies:\n10 paid holidays per full calendar year, plus 1 floating holiday for non-exempt employees\n\n1 paid day off for employee’s birthday, paid year-end holiday shutdown, and 4 paid days off for personal wellness determined by Cisco\n\nNon-exempt employees** receive 16 days of paid vacation time per full calendar year, accrued at rate of 4.92 hours per pay period for full-time employees\n\nExempt employees participate in Cisco’s flexible vacation time off program, which has no defined limit on how much vacation time eligible employees may use (subject to availability and some business limitations)\n\n80 hours of sick time off provided on hire date and each January 1st thereafter, and up to 80 hours of unused sick time carried forward from one calendar year to the next\n\nAdditional paid time away may be requested to deal with critical or emergency issues for family members\n\nOptional 10 paid days per full calendar year to volunteer\n\nFor non-sales roles, employees are also eligible to earn annual bonuses subject to Cisco’s policies.\nEmployees on sales plans earn performance-based incentive pay on top of their base salary, which is split between quota and non-quota components, subject to the applicable Cisco plan. For quota-based incentive pay, Cisco typically pays as follows:\n.75% of incentive target for each 1% of revenue attainment up to 50% of quota;\n\n1.5% of incentive target for each 1% of attainment between 50% and 75%;\n\n1% of incentive target for each 1% of attainment between 75% and 100%; and\n\nOnce performance exceeds 100% attainment, incentive rates are at or above 1% for each 1% of attainment with no cap on incentive compensation.\n\nFor non-quota-based sales performance elements such as strategic sales objectives, Cisco may pay 0% up to 125% of target. Cisco sales plans do not have a minimum threshold of performance for sales incentive compensation to be paid.\nThe applicable full salary ranges for this position, by specific state, are listed below:\nNew York City Metro Area:\n$186,900.00 - $307,800.00Non-Metro New York state & Washington state:\n$166,300.00 - $274,100.00* For quota-based sales roles on Cisco’s sales plan, the ranges provided in this posting include base pay and sales target incentive compensation combined.\n** Employees in Illinois, whether exempt or non-exempt, will participate in a unique time off program to meet local requirements.","description_format":"text","description_chars":8922,"description_truncated":false,"requirements":{"experience_years_min":8,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[]},"benefits":["Annual bonuses","Equity","Life insurance","Parental leave","Restricted stock units","Vision insurance"],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Network Security","Unified Communications","Endpoint Security","Observability & APM"],"lifecycle":[{"event":"open","at":"2026-10-30T03:08:55Z"},{"event":"close","at":"2026-11-01T03:27:42Z"}],"visa":[{"country":"US","licensed_sponsor":true,"evidence":"H-1B filings in 12 months: 1,384 · green card filings: 608","filings_12m":1384,"filings_prev_12m":1364,"green_card_filings_12m":608,"median_offered_wage_usd":152500,"route":null,"cap_exempt":false,"checked_at":"2026-10-29T16:27:21+00:00","sources":["US Department of Labor: LCA disclosure data (H-1B, H-1B1, E-3)","US Department of Labor: PERM disclosure data (green cards)"],"filings_for_role_12m":747}],"liveness":null,"pay":{"stated_usd_annual":307800,"is_top_pay":true},"html_url":"https://alion.io/job/cisco-systems-staff-software-engineer-agent-observability-galileo","json_url":"https://alion.io/job/cisco-systems-staff-software-engineer-agent-observability-galileo.json","meta":{"generated_at":"2026-11-05T17:54:47Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":23420,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-06T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":90},"rest":"https://alion.io/mcp/rest/get_company?id=90"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fcisco-systems-staff-software-engineer-agent-observability-galileo"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fcisco-systems-staff-software-engineer-agent-observability-galileo"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fcisco-systems-staff-software-engineer-agent-observability-galileo"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/cisco-systems-staff-software-engineer-agent-observability-galileo\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fcisco-systems-staff-software-engineer-agent-observability-galileo"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3499600}},{"tool":"search_jobs","arguments":{"company":"cisco.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3499600},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. Docs: https://alion.io/developers"}}