Account Director

At Cision, we believe in empowering every individual to make an impact. Here, your voice is heard, your ideas are valued, and your unique perspective fuels our collective success. As part of our global team, you'll thrive in an environment that champions curiosity, collaboration, and innovation, all while making meaningful contributions to the brands we accelerate. 

Join us in shaping the future of communication and building authentic connections that matter. Whether you're solving complex problems or driving bold innovations, your growth is our success, and together, we’ll create the conversations of tomorrow. 

Empower your impact at Cision. Be seen, be understood, be you. 

Summary

As an Account Director at PR Newswire focusing on the Singapore market, individuals operate as a senior Individual Contributor, dedicating 90% of their time to "farming" -managing, retaining, and expanding high-value existing client relationships across diverse industries-while maintaining the confidence of a "hunter" (10% of time) to uncover strategic growth, upselling opportunities, and whitespace expansion within existing accounts and conglomerates.

• Hybrid Work Mode
• MNC Culture, Friendly Working Environment
• Benefits:
  • Annual Leave 15 days, Additional Company Holidays, Maternity Leave, Paternity Leave, Shared Parental Leave, Childcare Leave, Public Holidays, CPF
  • Global Employee Assistance Programme (EAP)
  • Group Medical Insurance
• Office Location: 300 Beach Road, The Concourse, #14-04/06, Singapore 199555

Primary Duties & Responsibilities

• Take full individual ownership of key Singapore accounts to drive high retention rates and ensure clients maximize our corporate workflow solutions-including newswire distribution, content strategy services, media monitoring, insights, and social media tools.
• Maintain regular, proactive contact with key stakeholders to understand their evolving corporate PR, marketing, and digital requirements while upholding the highest service standards.
• Achieve or exceed individual quarterly and annual retention, renewal, and growth targets through strategic upselling and cross-selling.
• Leverage networking and internal stakeholder mapping to identify and secure new business streams, whitespace opportunities, or subsidiary brand adoption within existing client ecosystems (10% hunter focus).
• Keep a pulse on industry trends, gather product feedback, and monitor competitor activity within the Singapore market.
• Provide regular weekly, monthly, and ad-hoc sales updates to leadership-including account performance, forecasting, and product insights-while collaborating smoothly with internal editorial, operations, and product teams.

Desired Skills and Experience

• 5-10 years in enterprise account management, client success, or sales as an individual contributor within SaaS, subscription solutions, media, PR, communications, or marketing.
•  Consistent history of meeting or exceeding retention, upselling, and commercial KPIs.
• Deep familiarity with corporate PR workflows (newswire distribution, media monitoring, analytics).
• Consultative style with the gravitas to independently influence C-suite stakeholders.
• Highly motivated, accountable, and capable of thriving autonomously in a fast-paced environment.
• Fluent in English; proficient in MS Office and CRM systems (Salesforce preferred).

Cision is the global leader in consumer and media intelligence, engagement, and communication solutions. We equip PR and corporate communications, marketing, and social media professionals with the tools they need to excel in today's data driven world. Our deep expertise, exclusive data partnerships, and award-winning products, including CisionOne, Brandwatch, and PR Newswire, enable over 75,000 companies and organizations, including 84% of the Fortune 500, to see and be seen, understand and be understood by the audiences that matter most to them.

Cision is committed to fostering an inclusive environment where all employees can be their authentic selves and perform at their best. We believe diversity, equity, and inclusion is vital to driving our culture, sparking innovation and achieving long-term success. Cision is proud to have joined more than 600 companies in signing the CEO Action for Diversity & Inclusion™ pledge  and named a “Top Diversity Employer” for 2021 by DiversityJobs.com.

Cision is proud to be an equal opportunity employer, seeking to create a welcoming and diverse environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, or other protected statuses.

Cision is committed to the full inclusion of all qualified individuals. In keeping with our commitment, Cision will take the steps to assure that people with disabilities are provided reasonable accommodations. Accordingly, if reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the position, and/or to receive all other benefits and privileges of employment, please contact [email protected]

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