{"id":1491813,"url":"https://alion.io/job/cisive-client-onboarding-specialist","title":"Client Onboarding Specialist","company":{"id":1908332,"name":"Cisive","domain":"cisive.com","url":"https://alion.io/company/cisive","size_band":"501-1000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"A","score":88,"open_postings":18,"ghost_share":0,"stale_share":0.5,"repost_share":0,"time_to_fill_p50_days":23,"computed_at":"2026-11-15T07:52:55Z"}},"role":"Customer Success","role_family":"Customer Success","seniority":null,"employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Quezon City, Philippines"],"countries":["PH"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":8500,"max_usd":22000,"period":"year","method":"role_country_seniority_unknown","sample_n":36},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-04-08T00:00:00Z","employer_posted_date":"2026-04-08","last_verified_at":"2026-11-15T02:02:36Z","board_verified":true,"closed_at":null,"days_open":221,"trust":{"level":"stale","repost_count":0,"flags":["stale"],"days_open":220},"description":"It's fun to work in a company where people truly BELIEVE in what they're doing!\nWe're committed to bringing passion and customer focus to the business.\nAt Cisive, our vision is to make securing the right talent effortless. We provide technology-first background screening, identity verification, and continuous monitoring solutions that help organizations hire and manage their workforce with confidence.\nOur Values\nIntegrity First: We uphold the highest ethical standards in everything we do.\nInnovate Fearlessly: We challenge the status quo, embrace emerging technologies, and continuously refine our solutions to stay ahead of industry needs.\nWin Together: We break down barriers, share knowledge, and champion teamwork across departments, brands, and global offices to achieve our collective goals.\nCustomer Obsessed: We go beyond transactional interactions to become trusted partners in risk mitigation and workforce management.\nStay One Step Ahead: We proactively seek knowledge that helps us-and our clients-stay ahead of the curve.\nThe Client Onboarding Specialist will lead the onboarding of new clients, ensuring a smooth transition onto Cisive's platform and solutions. This role will collaborate with cross-functional teams, guide clients through the onboarding process, and ensure all requirements are met and delivered within agreed upon timelines.\nThe candidate must be willing to WORK ONSITEin Quezon City, following US hours.\nDuties and Responsibilities\nServe as primary point of contact for assigned new client onboardings.\nPlan, coordinate, and execute onboarding plans.\nCreate a collaborative partnership with internal teams.\nEstablish strong rapport with new clients, proactively addressing their needs and concerns throughout the onboarding process.\nWork closely with sales, client success, and technical teams to coordinate seamless onboarding experiences.\nProvide clear communications and ensure all onboarding documentation is current and accurate.\nContinuously see opportunities to improve the onboarding process and enhance the overall client journey.\nQualifications\nStrong organizational skills with the ability to manage multiple onboardings simultaneously.\nGraduate of any 2-year or 4-year course preferred; or has at least completed 2 years in college.\n\nClient-focused mindset with strong interpersonal and problem-solving abilities.\nKnowledge of background screening or similar industries (preferred)\nStrong focus on client satisfaction, providing timely support and creating effective solutions.\nConsistently deliver amazing client experiences.","description_format":"text","description_chars":2577,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Fraud Detection","Virtual Events","Human Resources"],"lifecycle":[{"event":"open","at":"2026-09-30T00:53:35Z"}],"visa":[],"liveness":{"score":3,"band":"cold","label":"Long shot","p_open":1,"p_active":0.104,"p_room":0.28,"age_days":221,"expected_fill_days":23,"reasons":["conf:5","stale_co","velocity","win:tail","crowd:"],"computed_at":"2026-11-15T07:52:55Z"},"pay":null,"html_url":"https://alion.io/job/cisive-client-onboarding-specialist","json_url":"https://alion.io/job/cisive-client-onboarding-specialist.json","meta":{"generated_at":"2026-11-15T18:10:54Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":10824,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-16T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":1908332},"rest":"https://alion.io/mcp/rest/get_company?id=1908332"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fcisive-client-onboarding-specialist"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"free","price":{"credits":0,"usd":0},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fcisive-client-onboarding-specialist"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fcisive-client-onboarding-specialist"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/cisive-client-onboarding-specialist\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fcisive-client-onboarding-specialist"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":1491813}},{"tool":"search_jobs","arguments":{"company":"cisive.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":1491813},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); 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