{"id":4131658,"url":"https://alion.io/job/cit-senior-cms-developer-adobe-experience-platform-brazil","title":"Senior CMS Developer (Adobe Experience Platform), Brazil","company":{"id":957,"name":"CI&T","domain":"ciandt.com","url":"https://alion.io/company/ciandt","size_band":"5000+","is_staffing_agency":false,"employer_type":"services","is_intermediary":false,"listed_via":null,"ats_vendor":"Lever","truth_index":{"grade":"A","score":90,"open_postings":13,"ghost_share":0,"stale_share":0.538,"repost_share":0.077,"time_to_fill_p50_days":14,"computed_at":"2026-11-11T05:49:22Z"}},"role":"Enterprise Apps","role_family":"Enterprise Apps","seniority":"senior","employment_type":null,"work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"posting_text","remote_working_hours":null,"hiring_geo_confidence":"explicit","locations":["Brazil"],"countries":["BR"],"hiring_countries":["BR"],"hiring_countries_total":1,"salary":null,"salary_estimate":null,"experience_years_min":5,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"A/B Testing","optional":false},{"name":"JavaScript","optional":false},{"name":"Rest API","optional":false},{"name":"Veeva","optional":false},{"name":"WhatsApp","optional":false},{"name":"SQL","optional":true}],"status":"live","first_seen_at":"2026-11-11T20:58:56Z","employer_posted_date":"2026-11-11","last_verified_at":"2026-11-12T02:40:17Z","board_verified":true,"closed_at":null,"days_open":0,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":0},"description":"About the Project\nA project for a global pharmaceutical company, focused on evolving a continuing medical education content library into an engagement platform for healthcare professionals beyond the reach of traditional field teams - personalized, orchestrated in real time, and providing professional recognition.\nThe Martech team is building the engine behind this personalization using Adobe Experience Cloud: unified identity, real-time profiles, email and WhatsApp journeys, experimentation, and analytics, with CRM integration (Veeva preferred) and compliance with Brazil's LGPD data protection law.\nEngagement duration: 2 years, with an expected start date in November 2026.\nPosition Mission\nBuild and maintain, hands-on, what the architecture defines: schemas, data ingestion, audiences, journeys, experiments, and reports within Adobe, from data layer specification through results analysis.\nThis is the person responsible for making the platform work end-to-end and serving as the go-to technical resource for the client's team whenever something needs to be validated or explained.\nHow success in this role is measured:\nAudiences and journeys delivered and validated end-to-end (event → profile → segment → trigger → report) before each release.\n\nData layer specified and implemented without requiring front-end rework.\n\nExperiments designed using sound statistical methodologies, with results analyzed through CJA/Target.\n\nSufficient technical documentation to ensure the support team can operate independently, without relying on this individual.\n\nResponsibilities\nDefine the data layer and data collection strategy (events, properties, identities, and consent) in collaboration with Design and Front-end teams; implement through Adobe Tags and Web SDK.\n\nConfigure Adobe Experience Platform (AEP): XDM schemas, datasets, identities, batch and streaming ingestion, and data governance policies.\n\nBuild audiences in Real-Time CDP (specialty × engagement level × behavior) and activate them across destinations.\n\nBuild and maintain journeys in Adobe Journey Optimizer (AJO) for email and WhatsApp, including triggers, conditions, frequency, consent-based suppression, and templates.\n\nDesign and structure experiments in Adobe Target: A/B testing, multivariate testing, and experience targeting, including form-based personalization and decision scopes.\n\nCreate and maintain reports and workspaces in Customer Journey Analytics (CJA), including marketing channel configurations and calculated metrics.\n\nDevelop and maintain CRM (Veeva preferred) and API integrations, including data mapping, scheduling, error handling, and reconciliation.\n\nPerform end-to-end validations and data QA for every release; provide ongoing platform support and investigate incidents.\n\nAnalyze journey and experiment results and propose improvements in collaboration with Product and Design teams.\n\nProduce technical documentation (configurations, event dictionaries, and runbooks) and support the squad's mid-level developer.\n\nRequirements\nMust-have qualifications\n5+ years of experience in Martech development or implementation, including at least 2 years working with Adobe Experience Cloud.\n\nHands-on experience with:\nAdobe Experience Platform (AEP): schemas, identity, and data ingestion.\n\nReal-Time CDP: audience creation.\n\nAdobe Journey Optimizer (AJO): email and WhatsApp journeys.\n\nAdobe Target: form-based personalization and decision scopes.\n\nCustomer Journey Analytics (CJA): reporting and marketing channels.\n\nAdobe Data Collection: Tags and Web SDK.\n\nExperience integrating CRM platforms and REST APIs; Veeva experience is a strong preference.\n\nExperience defining data layers and data collection strategies, as well as validating implementations using debugging tools (Adobe Experience Platform Debugger and Assurance).\n\nAbility to design and analyze experiments, including A/B testing, multivariate testing, and experience targeting.\n\nSufficient front-end knowledge to implement tracking and troubleshoot issues: JavaScript, HTML, and CSS.\n\nClear technical documentation skills.\n\nNative Portuguese and intermediate-to-advanced English proficiency (for Adobe documentation and technical support).\n\nNice-to-have qualifications\nAdobe certifications (AEP Developer, AJO, Target, CJA).\n\nExperience in the pharmaceutical or healthcare industry, particularly with consent management and LGPD compliance for channel activation.\n\nExperience with WhatsApp Business API as a channel within AJO.\n\nSQL and AEP Query Service knowledge for data validation and analysis.\n\nKnowledge of Adobe Experience Manager (AEM) or another headless CMS for personalized content 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