{"id":2979692,"url":"https://alion.io/job/citadel-pacific-technical-sales-account-manager","title":"Technical Sales Account Manager","company":{"id":3775795,"name":"Citadel Pacific","domain":"citadelpacific.com","url":"https://alion.io/company/citadelpacific-2","size_band":"501-1000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Manatal","truth_index":null},"role":"Marketing","role_family":"Marketing","seniority":"senior","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Tamuning, Guam"],"countries":["GU"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":65000,"max_usd":153000,"period":"year","method":"global_role_cell_scaled_by_country","sample_n":5512},"experience_years_min":8,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-10-21T06:35:22Z","employer_posted_date":"2026-10-21","last_verified_at":"2026-10-27T23:37:57Z","board_verified":true,"closed_at":null,"days_open":6,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":6},"description":"Job Summary:\nThe Technical Sales Account Manager is responsible for developing, managing, and growing enterprise customer relationships while serving as a technical solutions resource throughout the sales cycle. This position combines strategic account management with consultative technical sales, including customer discovery, site assessments, solution design, proposal development, financial business-case preparation, and coordination with internal engineering, product, operations, and implementation teams.\nThe Technical Sales Account Manager represents IT&E to the business community and supports the sale and continued use of IT&E's enterprise telecommunications, managed IT, cloud, fixed and wireless, connectivity, and related technology solutions. The role must be able to understand customer business and technical requirements, translate those requirements into practical solutions, and support successful delivery from initial opportunity through implementation and ongoing account growth.\nEssential Duties & Responsibilities:\nEmployee will:\nKnow and uphold established IT&E Mission, policies and procedures, Department and Division objectives, quality assurance and safety programs and standards.\nAchieve assigned sales, revenue, and growth targets within an assigned enterprise territory or account portfolio. \nDevelop and maintain strong relationships with business customers, technical contacts, and senior decision-makers. \nConduct face-to-face customer meetings, site assessments, and technical discovery discussions to identify business, network, connectivity, cloud, managed IT, and other technology requirements. \nDesign, recommend, and present enterprise telecommunications and IT solutions that meet customer needs and align with IT&E capabilities. \nPrepare and deliver technical and commercial proposals, quotations, scopes of work, solution diagrams, cost estimates, and presentations. \nClearly explain technical recommendations, available options, pricing, implementation requirements, and service benefits to customers. \nDevelop financial business cases and support internal pricing and profitability reviews for strategic opportunities. \nManage the technical aspects of RFP and RFI responses, including coordination with engineering, operations, product, and other subject-matter experts. \nPartner with internal teams to validate technical feasibility, define service requirements, resolve design issues, and ensure successful handoff from sale through installation and activation. \nInitiate service-order processing and monitor progress through installation, implementation, and customer acceptance. \nServe as a key customer contact during implementation and coordinate with support staff to ensure timely resolution of installation, service, and technical concerns. \nIdentify opportunities to expand existing customer relationships through additional IT&E products, services, upgrades, and managed solutions. \nResearch market trends, customer needs, competitor offerings, and emerging technology opportunities; provide recommendations to leadership regarding service enhancements and sales strategy. \nCreate and deliver effective technical presentations and solution demonstrations that communicate IT&E's value proposition. \nMaintain accurate opportunity, account, proposal, and sales activity records; provide timely forecasts, sales reports, and performance metrics. \nAssist the Sales Management team with sales strategy, departmental goals, employee training, and initiatives that support enterprise market growth. \nParticipate in in-service training, cross-training, and other development programs to maintain technical knowledge and sales effectiveness. \nPerform other related duties as assigned or required.\nMinimum Qualification Requirements:\nEducation: Bachelor's degree in Information Technology, Engineering, Telecommunications, Computer Science, or a closely related technical field required. An equivalent combination of directly related technical education, certifications, and substantial professional experience may be considered.\nWork Experience:\nMinimum of eight years of progressively responsible experience in telecommunications, information technology, network solutions, managed services, cloud services, or related technical fields.\nMinimum of five years of customer-facing experience in technical consulting, solution selling, professional services, enterprise sales engineering, or selling complex technology solutions.\nDemonstrated experience developing technical proposals, scopes of work, solution recommendations, and financial business cases for enterprise customers.\nSpecial Knowledge, Skills and Abilities:\nKnowledge of:\nEnterprise and hospitality-grade telecommunications and IT solutions.\nManaged IT, cloud, fixed and wireless, connectivity, networking, and security solutions.\nTechnical sales cycles, solution design, RFP/RFI responses, proposal development, and implementation coordination.\nFinancial modeling, pricing, and profitability considerations for enterprise opportunities.\nCustomer relationship management and strategic account growth.\nSkills in:\nModeling the financial business case associated with each sale opportunity\nWriting clear, complete and concise sales proposals\nPreparing business case financials using company PNL Template\n\nAbility to:\nForge strong, long-lasting relationships with senior executives.\nCreatively explain and present complex concepts in an easy to understand manner.\nCommunicate clearly, concisely and accurately with all levels of staff and customers, both verbally and in writing.\nGenerate proposals and cost estimates in a timely manner\nConvey service or product value.\nSuccessfully match customer pain/requirements to proposed solutions\nMake logical and sound decisions in the resolution of difficult situations.\nWork in a team environment.\nAnalyze and interpret work situations, reports and results.\nPerform in a self-directed, hard-working, creative and forward-thinking manner\nTranslate complex customer requirements into clear, practical, and competitive technical solutions.\nCommunicate technical concepts clearly and persuasively to both technical and non-technical audiences.\nPhysical Demands\nThe physical demands described are representative of those that must be met to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform these functions.\nThis position requires the ability to sit, stand, walk, reach, bend, crouch, push, pull, lift, type, use a computer, communicate verbally, and perform repetitive hand and finger movements. The position involves light work, including exerting up to 20 pounds of force occasionally and up to 10 pounds of force frequently.\nVisual acuity is required for preparing and analyzing data and figures, reading, viewing a computer terminal, preparing proposals and technical documentation, and conducting visual inspections at customer sites.\nWorking Conditions\nWork is performed primarily in an office environment, with regular travel to customer locations and other work sites. The employee may be required to work both indoors and outdoors and may be exposed to varying weather conditions while conducting site assessments or customer visits.","description_format":"text","description_chars":7304,"description_truncated":false,"requirements":{"experience_years_min":8,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Fossil Fuels","Data Centers & Colocation","Mobile Networks","Investment Holding Companies"],"lifecycle":[{"event":"open","at":"2026-10-21T06:35:22Z"}],"visa":[],"liveness":{"score":84,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.894,"p_room":0.945,"age_days":5,"expected_fill_days":13,"reasons":["conf:0","velocity","win:mid"],"computed_at":"2026-10-27T05:46:45Z"},"pay":null,"html_url":"https://alion.io/job/citadel-pacific-technical-sales-account-manager","json_url":"https://alion.io/job/citadel-pacific-technical-sales-account-manager.json","meta":{"generated_at":"2026-10-28T02:03:30Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":2739,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-29T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":3775795},"rest":"https://alion.io/mcp/rest/get_company?id=3775795"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fcitadel-pacific-technical-sales-account-manager"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fcitadel-pacific-technical-sales-account-manager"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fcitadel-pacific-technical-sales-account-manager"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/citadel-pacific-technical-sales-account-manager\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fcitadel-pacific-technical-sales-account-manager"}]}