{"id":1219557,"url":"https://alion.io/job/citadelpacific-account-manager","title":"Account Manager","company":{"id":3775795,"name":"Citadel Pacific","domain":"citadelpacific.com","url":"https://alion.io/company/citadelpacific-2","size_band":"501-1000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Manatal","truth_index":null},"role":"Marketing","role_family":"Marketing","seniority":"staff","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Hong Kong"],"countries":["HK"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":69000,"max_usd":166000,"period":"year","method":"global_role_cell_scaled_by_country","sample_n":284},"experience_years_min":10,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-09-25T11:41:49Z","employer_posted_date":"2026-09-25","last_verified_at":"2026-10-13T15:41:08Z","board_verified":true,"closed_at":null,"days_open":18,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":18},"description":"About IP&E GBA,a company of Citadel Pacific Group\nAwarded Happy Company since 2021, IP&E GBA Ltd. is a leading LPG supplier serving Hong Kong and Macau, offering a diverse portfolio of renowned brands including Esso, Mobil, and Shell. IP&E GBA Ltd. is committed to offering high-quality products and value customer experience through our extensive distribution network, intensive industry expertise and professional customer service representative continuously. We also have a strong commitment to sustainable development and put effort in maintaining a balance between making profit and fulfilling the company's social responsibilities towards the community and environment.\nThe Account Manager is responsible for driving sustainable business growth across both LPG and non-LPG business segments, through channel sales leadership, strategic account management, new business development, and execution of key ad-hoc commercial projects.\nThe role cultivates and manages strong relationships with distributors, operators, business partners, estate management offices, and other strategic stakeholders to optimize sales performance, enhance customer experience, and secure long-term contract retention.\nThis role requires a strategic, analytical, and relationship-driven professional with solid channel management experience, strong conflict-resolution skills, project management capabilities, and excellent communication abilities in English, Cantonese, and Mandarin. Exceptional soft skills, including stakeholder engagement, adaptability, collaboration, and positive attitude-are highly valued.\nRESPONSIBILITIES:\nAccount & Channel Management\nLead and manage distributor and channel partners to deliver LPG volume, margin, and long-term growth.\nDevelop and execute account and channel strategies to strengthen customer loyalty and ensure contract retention.\nBuild, maintain, and deepen relationships with key customers and partners across multiple organizational levels.\nResolve complex customer or channel issues with strong commercial judgment and a customer-centric approach.\nDrive portfolio optimization by identifying upselling, cross-selling, and value-added service opportunities.\n\n Business Development (LPG and Non-LPG)\nIdentify, assess, and lead new business opportunities across LPG & non-LPG segments.\nConduct feasibility analysis, develop business cases, and support project rollout and execution.\nAnalyse market trends, competitive landscape, and customer insights to uncover growth opportunities.\nDevelop and execute territory and portfolio strategies based on risk-return considerations.\nSales Strategy and Execution\nDevelop and implement effective sales strategies to achieve revenue and profitability targets.\nDrive consistent execution of sales plans, campaigns, and initiatives across channels.\nPromote adoption of best practices to enhance sales performance and operational efficiency.\nSupport organic and non-organic growth initiatives aligned with company objectives.\nCustomer Relationship Management\nBuild and maintain strong relationships with key clients and stakeholders.\nAddress customer queries and concerns promptly to ensure high levels of customer satisfaction.\nPerformance Monitoring & Reporting\nTrack sales performance through metrics and KPIs; identify gaps and implement mitigation plans.\nAnalyse sales data and market intelligence to support data-driven decision making.\nPrepare and deliver regular account review, commercial proposals, and management reports. \nCross-functional Collaboration\nCollaborate closely with Brand & Strategy, Logistics, Technical & Engineering, Finance, and other functions to ensure operational alignment.\nEnsure full compliance with HSSE, pricing policies, competition law and internal governance standards.\nLead or support strategic and ad hoc commercial projects as assigned by management\nREQUIRED QUALIFICATIONS & CAPABILITIES:\nBachelor's degree in business, Marketing, Management, or a related discipline.\nAt least 10 years of experience in sales, channel management, key account management, or business development.\nDemonstrated success in managing external business partners, resolving channel conflicts, and driving strong commercial outcomes.\nExperience leading new business development initiatives and cross-functional projects is an advantage.\nKNOWLEDGE/SKILLS REQUIRED:\nStrong channel sales leadership and distributor management experience.\nExcellent communication and presentation skills in English, Cantonese, and Mandarin.\nStrong strategic thinking, analytical ability, and business acumen.\nStrong interpersonal skills with the ability to influence stakeholders at multiple levels.\nProven project management skills, including ability to lead ad hoc end to end commercial projects.\nAbility to identify, evaluate, and execute new business development opportunities.","description_format":"text","description_chars":4842,"description_truncated":false,"requirements":{"experience_years_min":10,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[{"language":"English","level":"All levels","optional":false}]},"benefits":["Growth opportunities"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Cybersecurity","Fossil Fuels","Data Centers & Colocation","Mobile Networks"],"lifecycle":[{"event":"open","at":"2026-09-25T11:41:49Z"}],"visa":[],"liveness":{"score":48,"band":"ok","label":"Likely open","p_open":1,"p_active":0.87,"p_room":0.55,"age_days":17,"expected_fill_days":13,"reasons":["conf:1","velocity","win:tail"],"computed_at":"2026-10-13T05:45:00Z"},"pay":null,"html_url":"https://alion.io/job/citadelpacific-account-manager","json_url":"https://alion.io/job/citadelpacific-account-manager.json","meta":{"generated_at":"2026-10-13T16:43:48Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":25422,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-14T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":3775795},"rest":"https://alion.io/mcp/rest/get_company?id=3775795"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fcitadelpacific-account-manager"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fcitadelpacific-account-manager"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fcitadelpacific-account-manager"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/citadelpacific-account-manager\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fcitadelpacific-account-manager"}]}