{"id":1219552,"url":"https://alion.io/job/citadelpacific-sales-support-specialist","title":"Sales Support Specialist","company":{"id":3775795,"name":"Citadel Pacific","domain":"citadelpacific.com","url":"https://alion.io/company/citadelpacific-2","size_band":"501-1000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Manatal","truth_index":null},"role":"Customer Success","role_family":"Customer Success","seniority":"junior","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Makati, Philippines"],"countries":["PH"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":5500,"max_usd":12000,"period":"year","method":"global_role_cell_scaled_by_country","sample_n":2087},"experience_years_min":1,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Galileo","optional":false},{"name":"Microsoft Office","optional":false}],"status":"live","first_seen_at":"2026-09-25T11:41:49Z","employer_posted_date":"2026-09-25","last_verified_at":"2026-10-26T05:33:26Z","board_verified":true,"closed_at":null,"days_open":30,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":30},"description":"Job Overview\nThe Airline Sales Support Officer provides comprehensive operational and administrative support to the airline's Sales and Commercial teams. This role plays a key part in supporting revenue generation, maintaining strong relationships with travel agencies and corporate accounts, and ensuring smooth coordination across internal departments. The position requires strict adherence to airline commercial policies, regulatory requirements, and internal approval processes.\nResponsibilities:\nProvide day-to-day administrative and operational support to the Airline Sales and Commercial teams\nSupport relationship management with travel agencies, corporate clients, and key accounts\nPrepare, process, and maintain sales-related documentation, including contracts, agreements, fare proposals, incentive files, and sales reports\nCoordinate closely with Reservations & Ticketing, Finance, Marketing, Operations, and other internal departments to ensure seamless execution of sales initiatives\nMonitor agency performance, sales targets, booking trends, and market activity; prepare regular summary and performance reports\nSupport sales promotions, incentive programs, trade events, roadshows, and travel fairs\nHandle agency and corporate inquiries related to fares, incentives, policies, procedures, and required documentation\nMaintain accurate and up-to-date sales records, agency databases, and distribution lists\nAssist in the implementation, tracking, and evaluation of sales campaigns and incentive programs\nEnsure compliance with airline commercial policies, IATA regulations, Civil Aeronautics Board (CAB) requirements, and internal approval and governance processes\nRequired Qualifications, Capabilities, and Skills\nBachelor's degree in Business, Marketing, Tourism, Aviation Management, or a related field\n1-3 years of experience in airline sales support, travel industry sales, or commercial operations (preferred)\nKnowledge of airline distribution systems (GDS such as Amadeus, Sabre, or Galileo) is an advantage\nStrong organizational, coordination, and time-management skills\nExcellent written and verbal communication and interpersonal skills\nProficiency in MS Office applications, particularly Excel and PowerPoint\nAbility to work effectively with multiple stakeholders in a fast-paced airline environment.\n_______________________\nAbout MHI Investment Holdings Inc.\nMHI is a trusted service provider with deep experience in client-services through its various operating businesses and a track record of long-standing relationships with global blue-chip clients.\nFounded in 1997, MHI expanded from ground handling support and became a one-stop-shop for both carriers and passengers across major airports in the Philippines. The company has now diversified to be a leading service provider engaged in airline catering, manpower training and deployment, and warehousing.\nWe offer a competitive total rewards package which includes a base salary determined by factors such as role, experience, skill set, and location. Additionally, eligible employees may receive discretionary bonuses based on both company performance and individual achievements. Our benefits and programs are designed to meet the needs of our employees and are benchmarked to the market. Detailed information regarding compensation and benefits will be shared during the hiring process.","description_format":"text","description_chars":3371,"description_truncated":false,"requirements":{"experience_years_min":1,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Cybersecurity","Fossil Fuels","Data Centers & Colocation","Mobile Networks"],"lifecycle":[{"event":"open","at":"2026-09-25T11:41:49Z"}],"visa":[],"liveness":{"score":15,"band":"cold","label":"Long shot","p_open":1,"p_active":0.429,"p_room":0.35,"age_days":30,"expected_fill_days":13,"reasons":["conf:0","velocity","win:tail","comp:junior"],"computed_at":"2026-10-26T05:57:25Z"},"pay":null,"html_url":"https://alion.io/job/citadelpacific-sales-support-specialist","json_url":"https://alion.io/job/citadelpacific-sales-support-specialist.json","meta":{"generated_at":"2026-10-26T07:37:59Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":10101,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-27T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":3775795},"rest":"https://alion.io/mcp/rest/get_company?id=3775795"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fcitadelpacific-sales-support-specialist"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fcitadelpacific-sales-support-specialist"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fcitadelpacific-sales-support-specialist"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/citadelpacific-sales-support-specialist\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fcitadelpacific-sales-support-specialist"}]}