{"id":4310116,"url":"https://alion.io/job/citco-client-relationship-manager-svp","title":"Client Relationship Manager (SVP)","company":{"id":1907202,"name":"Citco","domain":"citco.com","url":"https://alion.io/company/citco","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Oracle","truth_index":{"grade":"B","score":77,"open_postings":126,"ghost_share":0,"stale_share":0.937,"repost_share":0,"time_to_fill_p50_days":22,"computed_at":"2026-11-14T05:58:10Z"}},"role":"Finance","role_family":"Finance","seniority":"head","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Amsterdam, Netherlands"],"countries":["NL"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":7,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-09-11T14:01:30Z","employer_posted_date":"2026-09-11","last_verified_at":"2026-11-14T17:36:28Z","board_verified":true,"closed_at":null,"days_open":64,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":64},"description":"About Citco:\nFor more than 75 years, we have been at the forefront of the fund management and corporate services industry, serving dynamic companies with sharp thinking, foresight, and unmatched expertise. That tradition continues today and into the future as we carve new paths and help shape the future of our industry.\nAbout the Team & Business Line:\nFor over 75 years Citco has developed an ethos of service excellence and partnership in fund administration, corporate fiduciary and banking services that our clients rely upon. Through our global office network, we provide a full suite of services to set up, administer and maintain Private Equity- and Real Estate fund structures, including their global Special Purpose Vehicles, throughout their life cycle.\nRole Overview & Purpose\nAs a Client Relationship Manager, you'll be the strategic partner for our most important clients in the alternative investment fund space. You'll drive client success and retention by understanding their evolving needs, building strong internal networks across Citco, and identifying opportunities for deeper partnerships. This role sits at the heart of how we maintain and grow our relationships with the clients who trust us most.\nWhat You'll Be Doing\nRelationship Leadership: Serve as the primary executive contact for a portfolio of strategic clients, building trust and understanding their business priorities and challenges\nClient Retention & Growth: Develop and execute strategies to improve client retention, identify expansion opportunities, and drive sustainable revenue growth within your portfolio\nSolution Development: Work with internal teams to identify client needs, recommend new services or products, and translate market trends into actionable opportunities\nAgreement Management: Lead negotiations and renewals of service level agreements in collaboration with Sales, Finance, and Legal teams\nCross-Functional Collaboration: Build and maintain a strong internal network across regions and business units to support global growth and ensure clients receive coordinated, excellent service\nPerformance Accountability: Track client metrics, manage profitability targets, and work with Regional Heads and Sales teams to achieve financial objectives\nWhat We're Looking For\nYou're a strategic thinker with genuine interest in client success. You communicate clearly and persuasively, listen well, and can navigate complex negotiations. You're comfortable working across teams, managing competing priorities, and taking initiative when you see an opportunity. You demonstrate leadership through influence rather than authority, and you know when to escalate issues appropriately.\nEssential capabilities:\n7+ years of experience in alternative investment funds or related corporate services\nProven track record in business development with demonstrated revenue growth\nExperience with outsourcing processes and corporate service delivery models\nUnderstanding of international tax structuring in fund administration\nStrong communication, negotiation, and presentation skills\nAbility to manage multiple priorities and deliver results in a collaborative environment\nDesirable:\nCPA, ACCA, or CIMA qualification\nExperience in relationship management or account leadership roles\nExperience & Skills\nBachelor's degree\n7+ years in alternative investment fund administration or corporate services\nDemonstrated experience in business development and client relationship management\nFamiliarity with international tax structuring and outsourced service models\nLeadership experience in a team environment\nStrong organizational and time management skills\nWays of Working\nYou'll work closely with colleagues across regions, sales teams, and product development. This role requires balancing strategic thinking with hands-on execution-you'll spend time with clients understanding their needs while also collaborating internally to deliver solutions. You'll have autonomy in managing your client portfolio and the judgment to know when to involve senior leadership or specialists.\nOur Benefits\nYour well being is of paramount importance to us, and central to our success. We provide a range of benefits, training and education support, and flexible working arrangements to help you achieve success in your career while balancing personal needs.\nWe embrace diversity, prioritizing the hiring of people from diverse backgrounds. Our inclusive culture is a source of pride and strength, fostering innovation and mutual respect.\nCitco welcomes and encourages applications from people with disabilities. 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