{"id":2432477,"url":"https://alion.io/job/citco-investor-relations-supervisor-2","title":"Investor Relations Supervisor","company":{"id":1907202,"name":"Citco","domain":"citco.com","url":"https://alion.io/company/citco","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Oracle","truth_index":{"grade":"B","score":76,"open_postings":101,"ghost_share":0,"stale_share":0.96,"repost_share":0,"time_to_fill_p50_days":33,"computed_at":"2026-10-23T05:54:15Z"}},"role":"Finance","role_family":"Finance","seniority":null,"employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Cork, Ireland"],"countries":["IE"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":47000,"max_usd":119000,"period":"year","method":"role_country_seniority_unknown","sample_n":82},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Office","optional":false}],"status":"live","first_seen_at":"2026-10-13T08:02:50Z","employer_posted_date":"2026-10-13","last_verified_at":"2026-10-23T06:43:17Z","board_verified":true,"closed_at":null,"days_open":10,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":10},"description":"About Citco:\nThe market leader. The premier provider. The best in the business. At Citco, we’ve been the front-runner in our field since our incorporation in 1948 led to the evolution of the asset servicing sector itself. This pioneering spirit continues to guide us today as we innovate and expand, push beyond the boundaries of our industry, and shape its future. From working exclusively with hedge funds to serving all alternatives, corporations and private clients, our organization has grown immensely across asset classes and geographies. For us, this progress is a pattern that we’ll only maintain as we move forward, always prioritizing our performance. So for those who want to play at the top of their game and be at the vanguard of their space, we say: Welcome to Citco.\nAbout the Team & Business Line:\nFund Administration is Citco’s core business, and our alternative asset and accounting service is one of the industry’s most respected. Our continuous investment in learning and technology solutions means our people are equipped to deliver a seamless client experience.\nYour Role:\nResponsible for supervision of the daily deliverables, checks and controls of the team. This includes delegating relevant tasks to, and liaising with all team members to ensure they complete their deliverables within SLA.\nLiaise with IR Senior Administrators and Administrators throughout the day with regards task completion updates and monitoring SLA completion.\nCommunicate daily to the Account Manager and escalate any concerns completing any of the above.\nResponsible for an overview of ECM, making sure that all IR Senior Administrators and Administrators are aware of the workflow and complete their daily tasks, using ATLAS as support to monitor team success.\nResponsible for maintaining oversight and identifying any potential issues and escalating where required.\nMonitor client correspondence and Moxie queues, ensuring team are managing responses within SLA, providing professional and comprehensive responses, and approving emails in a timely manner.\nCompile and review team statistics with the Account Manager each week to identify trends and areas of improvement.\nCoach team members, empowering them to complete their tasks efficiently and accurately through training.\nMonitor and report on success and areas for improvement.\nProvide cross training on IR teams, meeting targets and developing training plans to facilitate.\nParticipate in the leadership of daily meetings and process/system updates, ensuring all information filters through the team.\nActively participate in discussions around any enhancements / changes and ensure this is communicated effectively to their teams and processes are updated where required.\nBuild professional, positive and collaborative working relationships with peers and colleagues in other departments, e.g. Fund accounting, SSC, Compliance, Treasury, AML, Legal and Compliance teams on a regular basis.\nProvide Key Support to the Account Manager in respect of any ad-hoc task completion.\nHost client visits and trustee on site visits.\nPerforming Board Pack review final check.\nConduct a Fund Setups / Double Blind Checklists.\nAct on behalf on the Account Manager in their absence with respect to the following:\nEscalation of any team issues or errors to the Senior Account Manager.\nCompletion of the monthly Manager Control Reporting.\nActing as point of contact for urgent client queries.\nEscalating any team items or deliverables that require Account Manager approval to the Senior Account Manager.\nRisk control within the team. They should be risk aware and employ critical thinking to identify potential issues, both in existing processes and in ad hoc day to day scenarios.\n About You:\nDegree qualified in a business or Finance related disciple.\nTeam player who can work well within the function to deliver a quality service.\nCreative and innovative.\nExcellent communication and writing skills.\nClient focused.\nProven interest in the financial markets and hedge fund industry.\nProficient in Microsoft Office applications.\nCore Skills and Behaviors You’ll Bring:\nBuilding Future Readiness - Demonstrates resilience by adapting well to change and is committed to improving knowledge and skills for the future.\nDelivering Client Excellence - Partners with internal and external clients to understand needs, develop solutions and deliver an excellent client experience.\nProblem Solving & Decision Making - Demonstrates Data Literacy to analyze issues, identify practical solutions, and make informed decisions while taking responsibility for outcomes.\nBuilding Relationships - Builds trusted relationships in an inclusive way. Positively influences outcomes while strengthening working relationships.\nEmotional Intelligence - Demonstrates self-awareness in identifying emotions, understanding triggers, and choosing appropriate behavior for the circumstance. Recognizes when biases may be impacting decisions. Seeks to understand and empathizes with others’ emotions and perspectives.\nManaging Risk - Commits to protecting Citco by being aware of internal and external risks, thinking ahead to understand how those risks could affect people, processes or outcomes. Takes proactive steps using sound judgement to support safe and effective decision making. Values and promotes a strong risk culture.\nAI & Digital Literacy - Demonstrated ability to leverage AI-powered tools and evolving digital technologies to enhance productivity, efficiency, and quality of work\nLeadership Skills and Behaviors You’ll Bring:\nStrategic Thinking - Develops forward-looking strategies for growth by identifying market trends and transformation opportunities. Drives innovation by challenging conventions, fostering creativity, and translating insights into impactful strategies that position Citco for sustainable success.\nDistributing Leadership - Lets go of control and decision-making power to create space and opportunity for others to take on responsibility. Selects the right people and creates a supportive environment for leadership growth. Creates a culture where influence is valued over authority, with a strong emphasis on diverse experience.\nPeople Experience - Shapes exceptional people experiences through empathetic leadership, creating a culture where people feel valued by building a people first, high performing culture through coaching, care and development - enabling individual success and driving business growth.\nLearn more about Citco's expected skills, behaviors, and the hiring process at Careers FAQ\nOur Benefits\nYour well being is of paramount importance to us, and central to our success. We provide a range of benefits, training and education support, and flexible working arrangements to help you achieve success in your career while balancing personal needs. Ask us about specific benefits in your location.\nWe embrace diversity, prioritizing the hiring of people from diverse backgrounds. Our inclusive culture is a source of pride and strength, fostering innovation and mutual respect.\nCitco welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection.","description_format":"text","description_chars":7226,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Flexible schedule"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Custody & Fund Administration"],"lifecycle":[{"event":"open","at":"2026-10-13T09:44:32Z"}],"visa":[],"liveness":{"score":62,"band":"ok","label":"Likely open","p_open":1,"p_active":0.62,"p_room":1,"age_days":9,"expected_fill_days":33,"reasons":["conf:4","stale_co","velocity","win:early","comp:brand"],"computed_at":"2026-10-23T05:54:15Z"},"pay":null,"html_url":"https://alion.io/job/citco-investor-relations-supervisor-2","json_url":"https://alion.io/job/citco-investor-relations-supervisor-2.json","meta":{"generated_at":"2026-10-23T09:05:26Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":14588,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-24T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":1907202},"rest":"https://alion.io/mcp/rest/get_company?id=1907202"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fcitco-investor-relations-supervisor-2"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fcitco-investor-relations-supervisor-2"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fcitco-investor-relations-supervisor-2"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/citco-investor-relations-supervisor-2\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fcitco-investor-relations-supervisor-2"}]}