{"id":3694006,"url":"https://alion.io/job/citco-receptionist","title":"Receptionist","company":{"id":1907202,"name":"Citco","domain":"citco.com","url":"https://alion.io/company/citco","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Oracle","truth_index":{"grade":"B","score":81,"open_postings":100,"ghost_share":0,"stale_share":0.95,"repost_share":0,"time_to_fill_p50_days":21,"computed_at":"2026-11-03T05:54:40Z"}},"role":"Administrative","role_family":"Administrative","seniority":"middle","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["London, United Kingdom"],"countries":["GB"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":3,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Office","optional":false},{"name":"Outlook","optional":false}],"status":"live","first_seen_at":"2026-11-03T12:21:56Z","employer_posted_date":"2026-11-03","last_verified_at":"2026-11-03T23:54:07Z","board_verified":true,"closed_at":null,"days_open":0,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":0},"description":"About Citco:\nCitco is a global leader in fund services, corporate governance and related asset services with staff across 80 offices worldwide. With more than $1.8 trillion in assets under administration (AuA), we deliver end-to-end solutions and exceptional service to meet our clients’ needs.\nFor more information about Citco, please visit www.citco.com\nAbout the Team & Business Line:\nWe’re a family-owned business, not a faceless corporation. This personal approach informs every aspect of our customer service, where we develop long-lasting relationships with our clients. But we don’t stop there: we also build these same bonds among our own teams, too. Here, we’ve created a community where colleagues support one another and different departments help others succeed. And here, we’ve cultivated a culture where employees care about our company values and live them in their work. At Citco, this people-centric philosophy is the core of who we are-and it shines through in everything we do, every day.\nPosition Overview\nThe position of Receptionist is very much the focal point of the business and the first point of contact for all internal and external Clients either visiting our offices or contacting us by telephone, so it is imperative that their first impression is one of courtesy, efficiency and of a high standard. This is a shared position and the responsibilities include:\nReception:\nManage and log guest passes ensuring they are returned and chase when necessary\n\nManage admin requests received via receptionlondon email and distribute tasks accordingly\n\nGreet clients/guests and escort them either directly into the suggested meeting room or the oval space\n\nOffer refreshments to clients / guests\n\nAnswer telephone, take messages and email them promptly to recipient\n\nEnsure the Reception area is kept clean and tidy at all times\n\nEnsure Social Area is kept clean and tidy at all times\n\nLoad and empty Social Area dishwashers, when required, throughout the day\n\nAssist with facilities or IT-related issues where possible, escalating to the relevant teams as needed\n\nAssist with dining reservations and book restaurants as requested\n\nAssist with travel and hotel reservations for both London based and visiting staff as needed\n\nOrder weekly groceries\n\nOrder kitchen and office supplies\n\nComplete morning kitchen checks, replenishing stock where necessary\n\nMonitor stationery supplies ensuring continuous supply. Order, unpack and distribute supplies accordingly.\n\nOrganise and distribute office mail\n\nEnsure desks are booked on SeatKo booking tool for all travellers to Citco London office\n\nBook domestic and international couriers on request, charging to appropriate Citco business entity account.\n\nProvide additional support to the Front of House team when requested.\n\nMeeting Room Preparation and Management:\nCheck meetings on CitcoPortal and enter meeting room bookings as requested - resolving any conflicting diary agendas across all business entities\n\nPrior to each meeting ensure meeting rooms are ready for visitors and stocked with appropriate refreshments\n\nEnsure meeting rooms are cleared immediately after meetings\n\nPrep and keep supplies readily available in meeting rooms in case of any last minute requests\n\nMail Management:\nFrank post at end of day ready for collection\n\nRecord post and courier mail\n\nBook couriers for London/UK/International destinations\n\nMonitor shipping material supplies and re-order when necessary\n\nMonitor credit on Franking Machine and re-credit when required\n\nEvents:\nBe available for breakfast briefings and events when required.\n\nEA/OM to direct when assistance required\n\nSupport the event management team (CFS, Marketing or additional colleagues) with tasks when specified\n\nAssisting EA with Management and Board meetings/events, Hotel reservations, Catering requirements\n\nAssisting the Front of House team - EA/OM:\nAssisting Front of House team with office and flat inventories and communicating when items are lost, damaged or broken\n\nComplete tasks allocated by Front of House team promptly and efficiently\n\nManage staff queries and relay these to the Front of House team when appropriate\n\nNOTE: This job description is not intended to be all-inclusive. The Employee may perform other related duties to meet the ongoing needs of the organization.\n About You:\nMinimum of 3 years’ office administrative experience.\nMinimum of one year as receptionist in a professional office environment\nAbility to multitask and work under pressure\nMinimum of a High School Diploma; post-secondary education preferred\nQuick thinker, resourceful with problem solving abilities\nProficient in the use of Microsoft Office Suite with an emphasis on Word, Outlook and Excel\nDemonstrated accuracy, attention to detail and ability to work quickly and to tight deadlines\nTrustworthy; maintain confidentiality when working with sensitive data/information\nSkills and Behaviors You'll Bring:\nBuilding Future Readiness - Demonstrates resilience by adapting well to change and is committed to improving knowledge and skills for the future.\nDelivering Client Excellence - Partners with internal and external clients to understand needs, develop solutions and deliver an excellent client experience.\nProblem Solving & Decision Making - Demonstrates Data Literacy to analyze issues, identify practical solutions, and make informed decisions while taking responsibility for outcomes.\nBuilding Relationships - Builds trusted relationships in an inclusive way. Positively influences outcomes while strengthening working relationships.\nEmotional Intelligence - Demonstrates self-awareness in identifying emotions, understanding triggers, and choosing appropriate behavior for the circumstance. Recognizes when biases may be impacting decisions. Seeks to understand and empathizes with others’ emotions and perspectives.\nManaging Risk - Commits to protecting Citco by being aware of internal and external risks, thinking ahead to understand how those risks could affect people, processes or outcomes. Takes proactive steps using sound judgement to support safe and effective decision making. Values and promotes a strong risk culture.\nAI & Digital Literacy - Demonstrated ability to leverage AI-powered tools and evolving digital technologies to enhance productivity, efficiency, and quality of work\nLearn more about Citco's expected skills, behaviors, and the hiring process at Careers FAQ\nOur Benefits\nYour well-being is of paramount importance to us, and central to our success. We provide a range of benefits, training and education support, and flexible working arrangements to help you achieve success in your career while balancing personal needs. Ask us about specific benefits in your location.\nWe embrace diversity, prioritizing the hiring of people from diverse backgrounds. Our inclusive culture is a source of pride and strength, fostering innovation and mutual respect.\nCitco welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection.","description_format":"text","description_chars":7087,"description_truncated":false,"requirements":{"experience_years_min":3,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"high_school","optional":false},"security_clearance":false,"languages":[]},"benefits":["Flexible schedule"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Custody & Fund Administration"],"lifecycle":[{"event":"open","at":"2026-11-03T17:30:18Z"}],"visa":[{"country":"GB","licensed_sponsor":true,"evidence":"Licensed UK visa sponsor (Skilled Worker)","filings_12m":null,"filings_prev_12m":null,"green_card_filings_12m":null,"median_offered_wage_usd":null,"route":"Skilled Worker","cap_exempt":false,"checked_at":"2026-11-03T08:26:00+00:00","sources":["UK Home Office: register of licensed sponsors (workers)"],"filings_for_role_12m":0}],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":0,"expected_fill_days":21,"reasons":["conf:3","win:early","comp:brand"],"computed_at":"2026-11-04T03:40:22Z"},"pay":null,"html_url":"https://alion.io/job/citco-receptionist","json_url":"https://alion.io/job/citco-receptionist.json","meta":{"generated_at":"2026-11-04T03:40:22Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":5691,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-05T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":1907202},"rest":"https://alion.io/mcp/rest/get_company?id=1907202"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fcitco-receptionist"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fcitco-receptionist"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fcitco-receptionist"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/citco-receptionist\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fcitco-receptionist"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3694006}},{"tool":"search_jobs","arguments":{"company":"citco.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3694006},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. Docs: https://alion.io/developers"}}