{"id":3513704,"url":"https://alion.io/job/citco-sr-technical-business-analyst-intelligence-automation","title":"Sr. Technical Business Analyst - Intelligence Automation","company":{"id":1907202,"name":"Citco","domain":"citco.com","url":"https://alion.io/company/citco","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Oracle","truth_index":{"grade":"B","score":76,"open_postings":109,"ghost_share":0,"stale_share":0.954,"repost_share":0,"time_to_fill_p50_days":22,"computed_at":"2026-11-10T06:52:35Z"}},"role":"Analytics","role_family":"Analytics","seniority":"senior","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Mumbai, India"],"countries":["IN"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":16500,"max_usd":33000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":25},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Agile","optional":false},{"name":"Confluence","optional":false},{"name":"Draw.io","optional":false},{"name":"Jira","optional":false},{"name":"Machine Learning","optional":false},{"name":"Prompt Engineering","optional":false},{"name":"Python","optional":false},{"name":"Scrum","optional":false},{"name":"UiPath","optional":false},{"name":"Microsoft Excel","optional":true},{"name":"SQL","optional":true}],"status":"live","first_seen_at":"2026-10-30T06:46:08Z","employer_posted_date":"2026-10-30","last_verified_at":"2026-11-10T16:09:28Z","board_verified":true,"closed_at":null,"days_open":11,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":11},"description":"About Citco\nCitco is a global leader in fund services, corporate governance and related asset services with staff across 80 offices worldwide. With more than $1 trillion in assets under administration, we deliver end-to-end solutions and exceptional service to meet our clients’ needs.\nFor more information about Citco, please visit www.citco.com\nAbout the Role:\nThe Technical Business Analyst will be a key member of the Intelligent Automation (IA) team and will play an integral role in designing and delivering automated processes within the Citco Group. The business analyst will work with the process owners and business unit representatives to optimize and digitize operational processes in order to deliver bottom-line results for Citco.\nAbout Intelligent Automation Team:\nThe Intelligent Automation (IA) is multi-skilled team charged with identifying, building and deploying operational solutions leveraging a suite of emerging technologies, such as Machine Learning, Natural Language Processing, Robotics Process Automation, Low Code/No-Code tools, Business Process Management, Reconciliation Tools, APIs and Automation.\n Job Duties in Brief:\nAbility to deliver automation projects using RPA, Python, Cloud, etc. technologies\n\nGather, document, and validate business requirements; map as-is/to-be processes and assess automation feasibility.\n\nDrive process optimization, standardization, and automation initiatives using RPA, AI, Python, Cloud, enterprise applications, and Low-Code/No-Code platforms while assessing feasibility, scalability, risk, and business value\n\nTranslate business needs into technical specs and collaborate with RPA / Python developers, and project managers on end-to-end solution design, including Document Intelligence and Prompt Engineering use cases.\n\nSupport UAT, testing, and defect triage for automation deliverables.\n\nDrive the Citizen Development program: onboard new citizen developers, provide training and governance, perform project charter review & design reviews of citizen-built solutions, and facilitate approvals / infrastructure setup/access with IT teams.\n\nManage and support the end-to-end project lifecycle. Create and manage Jira backlogs, epics, and stories; facilitate Scrum ceremonies (sprint planning, stand-ups, reviews, retrospectives).\n\nMaintain project and process documentation on Confluence, ensuring traceability with Jira.\n\nAct as primary point of contact for stakeholder communication, managing expectations and providing regular updates to business and leadership.\n\nPrepare and deliver status reports on project progress, risks, benefits/ROI, and delivery metrics.\n\nEnsure governance, risk, and compliance standards are met; identify opportunities for continuous improvement and new automation use cases.\n\n About You:\nBachelor degree in Finance, Accounting, Economics, Mathematics, Computer Science, Information Systems, or related field\n\nExceptional communications skills, both written and oral\n\nAbility to work independently\n\nPositive attitude\n\nExperience working in an Agile environment\n\nKnowledge of RPA tools (UiPath), Python scripting, AI/ML basics, and Low Code/No-Code platforms.\n\nAble to work with multiple stakeholders to produce clearly articulated requirements for projects\n\nCreate and execute test plans in Dev/QA/UAT Environments\n\nProficient in Jira, Scrum ceremonies, and Confluence documentation.\n\nDesign, evaluate, and monitor key metrics with business partner\n\nStrong stakeholder communication, status reporting, and process mapping skills (Visio/Draw.io)\n\nAssets: Good to have\nAdvanced MS Excel Skills\n\nFamiliar with Visio and Draw.io\n\nFamiliar with Database Systems (SQL/NoSQL)\n\nUnderstanding of agile project management\n\nKnowledge of JIRA and Confluence\n\nCertification on Business Analyst / Scrum Master\n\nWhat We Offer\nA challenging and rewarding role in an award-winning global business\n\nOpportunities for personal and professional career development\n\nGreat working environment, competitive salary and benefits, and opportunities for educational support\n\nBe part of an industry leading global team, renowned for excellence\n\nYour wellbeing is of paramount importance to us, and central to our success. We provide a range of benefits, training and education support, and flexible working arrangements to help you achieve success in your career while balancing personal needs. Ask us about specific benefits in your location. \nWe embrace diversity, prioritizing the hiring of people from diverse backgrounds. Our inclusive culture is a source of pride and strength, fostering innovation and mutual respect.\nCitco welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection.\nOur Benefits","description_format":"text","description_chars":4784,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[]},"benefits":["Flexible schedule"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Custody & Fund Administration"],"lifecycle":[{"event":"open","at":"2026-10-30T09:18:21Z"}],"visa":[],"liveness":{"score":57,"band":"ok","label":"Likely open","p_open":1,"p_active":0.632,"p_room":0.9,"age_days":11,"expected_fill_days":22,"reasons":["conf:3","stale_co","velocity","win:mid","comp:brand"],"computed_at":"2026-11-10T06:52:35Z"},"pay":null,"html_url":"https://alion.io/job/citco-sr-technical-business-analyst-intelligence-automation","json_url":"https://alion.io/job/citco-sr-technical-business-analyst-intelligence-automation.json","meta":{"generated_at":"2026-11-10T21:43:09Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":667,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-11T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":1907202},"rest":"https://alion.io/mcp/rest/get_company?id=1907202"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fcitco-sr-technical-business-analyst-intelligence-automation"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":2,"usd":0.2},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fcitco-sr-technical-business-analyst-intelligence-automation"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fcitco-sr-technical-business-analyst-intelligence-automation"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/citco-sr-technical-business-analyst-intelligence-automation\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fcitco-sr-technical-business-analyst-intelligence-automation"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3513704}},{"tool":"search_jobs","arguments":{"company":"citco.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3513704},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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