{"id":3384755,"url":"https://alion.io/job/citi-application-support-technical-lead-vice-president-3","title":"Application Support Technical Lead- Vice President","company":{"id":7841,"name":"Citi","domain":"citi.com","url":"https://alion.io/company/citi","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"A","score":100,"open_postings":512,"ghost_share":0.006,"stale_share":0.131,"repost_share":0.072,"time_to_fill_p50_days":9,"computed_at":"2026-11-01T06:10:25Z"}},"role":"Support","role_family":"Support","seniority":"head","employment_type":"full_time","work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Chennai, India"],"countries":["IN"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":10,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"OpenShift","optional":false}],"status":"live","first_seen_at":"2026-10-28T06:53:50Z","employer_posted_date":"2026-10-28","last_verified_at":"2026-11-01T23:41:08Z","board_verified":true,"closed_at":null,"days_open":4,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":4},"description":"The Apps Sup Tech Lead Analyst is a strategic professional who stays abreast of developments within own field and contributes to directional strategy by considering their application in own job and the business. Recognized technical authority for an area within the business. Requires basic commercial awareness. There are typically multiple people within the business that provide the same level of subject matter expertise. Developed communication and diplomacy skills are required in order to guide, influence and convince others, in particular colleagues in other areas and occasional external customers. Significant impact on the area through complex deliverables. Provides advice and counsel related to the technology or operations of the business. Work impacts an entire area, which eventually affects the overall performance and effectiveness of the sub-function/job family.\nResponsibilities:\nThe Apps Support Tech Lead Analyst is responsable to partner with multiple technology teams to ensure appropriate integration of functions to meet goals; identify and define necessary system enhancements; analyze existing system logic, identify problems; and recommend and implements solutions.\nProvides expertise in area and an advanced level of understanding of the principles of apps support.\nFormulates and defines systems scope and objectives for complex, high impact application enhancements and problem resolution through in-depth analysis and evaluation of complex business processes, systems and industry standards; documents requirements.\nPartners with multiple technology areas and management teams to ensure appropriate integration of functions to meet goals.\nWorks closely with Product Owners, Business Analysts and Systems Analysts to determine and document Systems impacts and support requirements\nConsiders the implications of the application of technology to the current environment.\nIdentifies risks, vulnerabilities and security issues; communicates impact; proposes risk mitigation options.\nActs as advisor or coach to new or lower level analysts; allocates work.\nProvides in-depth analysis with interpretive thinking to define problems and develop innovative solutions.\nDirectly impacts the business by influencing strategic functional decisions through advice, counsel or provided services.\nPersuades and influences others through strong and comprehensive communication and diplomacy skills\nStrong technical expertise in OpenShift, Mongo and oracle Databases.\nDemonstrate leadership skills in managing production incidents.\nGood knowledge of business disaster recovery or contingency exercises.\nPerforms other duties and functions as assigned\nAppropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.\nRecommended Qualifications:\n10+ years experience\nPractical problem solving and strategic thinking skills\nDemonstrated leadership, interpersonal skills and relationship building skills\nService oriented attitude\nAbility to work in a fast-paced environment\nExperience working or leading requirement gathering efforts for multiple large development projects at one-time\nProficient using basic technical tools and systems\nGood interpersonal and communication skills\nEducation:\nBachelor’s/University degree, Master’s degree preferred\n------------------------------------------------------\nJob Family Group:\nTechnology------------------------------------------------------\nJob Family:\nApplications Support------------------------------------------------------\nTime Type:\nFull time------------------------------------------------------\nMost Relevant Skills\nPlease see the requirements listed above.------------------------------------------------------\nOther Relevant Skills\nFor complementary skills, please see above and/or contact the recruiter.------------------------------------------------------\nCiti is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.\nIf you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.\nView Citi’s EEO Policy Statement and 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