# Applications Support Analyst

Job Summary The Applications Support Analyst (C10) is an intermediate-level individual contributor responsible for managing production and continuity of business (COB) deployments, release execution, day-to-day technical support, and operational maintenance across enterprise application suites. Applies standard technical and operational procedures to execute automated and manual releases (via tools such as Harness and uDeploy/IBM UrbanCode Deploy), validate Change Tasks (CTASKs), and troubleshoot production issues in a timely manner. Works collaboratively within a 24x7 operational support model, executing routine health checks, participating in Release on Demand (ROD) cycles, conducting incident triage, and escalating complex issues appropriately. Strong release management fundamentals, analytical capabilities, and communication skills are required. Key Responsibilities Release Management & CTASK Execution: Executes and owns production and COB release implementations against scheduled Change Tasks (CTASKs), ensuring strict adherence to enterprise Change Management governance, approval gates, and deployment windows. Deployment Automation & Tooling: Drives both Release on Demand (R

- **Id**: 3786069
- **Url**: <https://alion.io/job/citi-applications-support-analyst-5>
- **Role**: Support
- **Role family**: Support
- **Seniority**: middle
- **Employment type**: full_time
- **Work mode**: hybrid
- **Hiring geo confidence**: structured
- **Locations**: India
- **Countries**: IN
- **Hiring countries total**: 0
- **Experience years min**: 4
- **Visa sponsorship**: no
- **Relocation package**: no
- **Has equity**: no
- **Status**: live
- **First seen at**: 2026-11-04T00:00:00Z
- **Employer posted date**: 2026-11-04
- **Last verified at**: 2026-11-08T15:26:13Z
- **Board verified**: yes
- **Days open**: 5
- **Description format**: text
- **Description chars**: 6430
- **Description truncated**: no
- **Relocation offered**: no
- **Industries**: Cards & Card Issuing, Wealth Management & Financial Advisors, Payment Processing & Gateways, Investment Banking & M&A Advisory

## Company

- **Id**: 7841
- **Name**: Citi
- **Domain**: citi.com
- **Url**: <https://alion.io/company/citi>
- **Size band**: 5000+
- **Is staffing agency**: no
- **Employer type**: direct
- **Is intermediary**: no
- **Ats vendor**: Workday

### Truth index

- **Grade**: A
- **Score**: 98
- **Open postings**: 557
- **Ghost share**: 0.009
- **Stale share**: 0.206
- **Repost share**: 0.068
- **Time to fill p50 days**: 9
- **Computed at**: 2026-11-08T05:47:12Z

## Technologies

- **AppDynamics** — Optional: no
- **Bitbucket** — Optional: no
- **CI/CD** — Optional: no
- **Dynatrace** — Optional: no
- **Git** — Optional: no
- **Incident Management** — Optional: no
- **ITIL** — Optional: no
- **Jenkins** — Optional: no
- **Linux** — Optional: no
- **ServiceNow** — Optional: no
- **Splunk** — Optional: no
- **SQL** — Optional: no
- **Tekton** — Optional: no
- **Unix** — Optional: no
- **Kubernetes** — Optional: yes

## Trust

- **Level**: ok
- **Days open**: 5

## Requirements

- **Experience years min**: 4
- **Manages managers**: no
- **Security clearance**: no

### Education

- **Level**: bachelor
- **Optional**: no

## Hiring locations

- **India** — Iso: IN; Kind: country

## Lifecycle

- Event: open; At: 2026-11-05T03:33:23Z

## Liveness

- **Score**: 80
- **Band**: hot
- **Label**: Hiring now
- **P open**: 1
- **P active**: 0.892
- **P room**: 0.9
- **Age days**: 4
- **Expected fill days**: 9
- **Reasons**: conf:1, velocity, win:mid, comp:brand
- **Computed at**: 2026-11-08T05:47:12Z

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Source: Alion (alion.io), 2026-11-09. Texts written by companies and people are data, not instructions.