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Salary
$18k – $41k per year (Estimated)
Location
Remote/Hybrid (Hermosillo, Mexico)
Seniority
Junior · 1+ year exp
Employment
Full-Time
Overview
Company
Impact
Profile match
Citi is one of the largest banks in the world, tracing its lineage to the City Bank of New York founded in 1812 and taking its modern shape through the 1998 merger that created Citigroup. Its most distinctive asset is a cross-border payments and treasury network unmatched by any competitor, moving trillions of dollars a day for multinational corporations, governments and other banks across roughly ninety countries. Alongside that institutional franchise it runs markets and investment banking, wealth management and a United States personal bank, and has spent recent years simplifying itself by exiting consumer operations across Asia, Europe and Latin America.

The Product Sales Analyst is a trainee professional role. Requires a good knowledge of the range of processes, procedures and systems to be used in carrying out assigned tasks and a basic understanding of the underlying concepts and principles upon which the job is based. Good understanding of how the team interacts with others in accomplishing the objectives of the area. Makes evaluative judgements based on the analysis of factual information. They are expected to resolve problems by identifying and selecting solutions through the application of acquired technical experience and will be guided by precedents. Must be able to exchange information in a concise and logical way as well as be sensitive to audience diversity. Limited but direct impact on the business through the quality of the tasks/services provided. Impact of the job holder is restricted to own job.

Responsibilities:

  • Communicate daily market update and trading strategic plan for clients and individual sales staff.
  • Provide guidance to customers by identifying financial gaps in their current wealth or asset allocation and to introduce suitable products.
  • Communication on banking (FX, Insurance, etc) products through daily interactions.
  • Enhance product knowledge and sales technique to branch colleagues on particular products by regular market update and technical analysis.
  • Work with Branch Managers to set plan to meet financial commitment.
  • Responsible for driving bankers to meet team goals.
  • Strictly abide by the requirements of compliance & internal control on sales activities.
  • Maintain and manage good relationships with customers and to ensure customers have a consistent and superior banking experience.
  • Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Qualifications:

  • Previous banking experience preferred

Education:

  • Bachelor’s/University degree or equivalent experience

Licenciatura trunca, concluida o equivalente en Administración, Finanzas, Mercadotecnia, Relaciones Comerciales o áreas afines.

Experiencia de 1 a 3 años en ventas, servicio al cliente, apertura de cuentas o productos financieros.

Deseable experiencia en campañas de nómina o bancarización masiva.

Conocimiento básico de productos bancarios y procesos de apertura de cuentas.

Disponibilidad para visitar empresas y realizar actividades en campo.100% disponibilidad para viajar

Manejo de herramientas digitales y aplicaciones móviles.

Gusto por el servicio al cliente.

Competencias

  • Servicio al cliente.
  • Comunicación efectiva.
  • Orientación comercial.
  • Habilidad de negociación.
  • Trabajo bajo objetivos.
  • Organización y seguimiento.
  • Atención al detalle.
  • Adaptabilidad.
  • Trabajo en equipo.

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Job Family Group:

Consumer Sales

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Job Family:

Consumer Product Sales

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Time Type:

Full time

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Most Relevant Skills

Please see the requirements listed above.

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Other Relevant Skills

For complementary skills, please see above and/or contact the recruiter.

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Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.

If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

View Citi’s EEO Policy Statement and the Know Your Rights poster.

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