{"id":3411326,"url":"https://alion.io/job/citi-business-associate-workplace-management","title":"Business Associate - Workplace Management","company":{"id":7841,"name":"Citi","domain":"citi.com","url":"https://alion.io/company/citi","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"A","score":94,"open_postings":620,"ghost_share":0.018,"stale_share":0.348,"repost_share":0.061,"time_to_fill_p50_days":9,"computed_at":"2026-11-12T10:38:37Z"}},"role":"Operations","role_family":"Operations","seniority":"senior","employment_type":"full_time","work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["New York, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":109120,"max":163680,"currency":"USD","period":"year","gross":null,"usd_annual":163680},"salary_estimate":null,"experience_years_min":5,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Excel","optional":false}],"status":"live","first_seen_at":"2026-10-28T17:58:10Z","employer_posted_date":"2026-10-28","last_verified_at":"2026-11-12T13:01:35Z","board_verified":true,"closed_at":null,"days_open":15,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":15},"description":"Job Summary\nThe Workplace Management Officer is responsible for supporting floor and space management, stakeholder engagement, and system governance across Banking floors at 388 Greenwich (HQ). The role partners with business leaders, Real Estate Services (RES), IT, Security, HR, and Finance to support workspace design, office moves, floor operations, and workplace systems. Current responsibilities include oversight and coordination of workspace allocation, access management, and neighborhood planning, while ensuring compliance with the Banking Floor & Space Management Playbook and applicable policies and standards. The role is based onsite in New York to enable direct, in-person engagement with employees and stakeholders across the floors.\n\nKey Responsibilities\nOwn and drive workspace management, oversight, and control activities across Banking floors, serving as the accountable lead for the function and acting as the primary point of escalation for floor-related matters, including Business Real Estate Liaison (BREL) responsibilities where applicable.\nProvide guidance and support on floor management processes, governance requirements, and related business activities, including desk, locker, and neighborhood management.\nPartner with Banking Management and department heads to understand space and headcount trends and implement best practices.\nFacilitate proactive space planning and headcount forecasting, including support for office moves, seasonal surges (e.g., summer intern onboarding), and capacity management initiatives.\nSupport the review, tracking, and management of workspace requests and governance-related activities, including access, office assignments, locker assignments, and standing desk/furniture requests, ensuring compliance with established thresholds and standards.\nProvide day-to-day guidance and informal leadership to the broader Workplace Management team, helping coordinate priorities and workload across colleagues to ensure consistent execution and coverage across the floors.\nMaintain relationships and coordinate activities with RES, IT, Corporate Security, and Facilities teams associated with Banking floor operations.\nEnsure approvals and activities adhere to established business processes, governance requirements (Employee Workplace Request approval workflow), and control standards.\nMaintain workplace documentation, procedures, and process flows (e.g., move playbooks, communication templates).\nPerform ongoing monitoring of space utilization (via InControl) and identify potential risks, constraints, or control issues.\nPrepare management reporting, occupancy analytics, forecasts, and governance materials in partnership with Workplace Management and other global support teams.\nComplete compliance, governance, and reporting requirements related to space and system data (Archibus, Workday, Global Directory).\nSupport business execution initiatives, process improvements, governance activities, and strategic projects to enhance operational effectiveness across Banking floors.\nSupport audits, business continuity initiatives, and ad hoc projects as needed.\nEnsure compliance with Citi policies, procedures, and applicable regulations while effectively managing risk.\nLeverage systems and tools (Archibus, Workday, Manhattan Software, CMP) and perform appropriate quality checks to support the preparation and delivery of reports, analyses, and other ad hoc deliverables.\nQualifications\n5+ years of relevant experience in workplace management, corporate real estate, facilities coordination, or a related operational/business support role.\nExperience with space governance, occupancy planning, and headcount/data analysis.\nAdvanced Powerpoint and Excel skills including Pivot Tables, XLOOKUP/VLOOKUP, formulas, and data analysis.\nExperience with or willingness to learn Archibus, Workday, Manhattan Software, or related workplace management systems preferred.\nStrong attention to detail, analytical, organizational, and problem-solving skills.\nExcellent interpersonal and communication skills with the ability to work with stakeholders at all levels, from Managing Directors to Executive Assistants and Analysts.\nWillingness and ability to work onsite full-time, including regular walking of assigned floors and neighborhoods.\n\nEducation\nBachelor's Degree or equivalent experience \n------------------------------------------------------\nJob Family Group:\nBusiness Strategy, Management & Administration------------------------------------------------------\nJob Family:\nBusiness Execution & Administration------------------------------------------------------\nTime Type:\nFull time------------------------------------------------------\nPrimary Location:\nNew York New York United States------------------------------------------------------\nPrimary Location Full Time Salary Range:\n$109 120,00 - $163 680,00In addition to salary, Citi’s offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire.\n------------------------------------------------------\nMost Relevant Skills\nPlease see the requirements listed above.------------------------------------------------------\nOther Relevant Skills\nFor complementary skills, please see above and/or contact the recruiter.------------------------------------------------------\nAnticipated Posting Close Date:\nnov 11, 2026------------------------------------------------------\nAutomated Processing and AI\nWe use automated processing, including artificial intelligence, for our legitimate business interests (or our reasonable and appropriate business purposes) to identify and align the candidate's skills and abilities with a specific job opening. Additionally, if you so choose, or consent, we can match your skills and abilities to other suitable roles at Citi.\nImportantly, all our hiring processes and decisions, including determining your suitability for a role, are conducted, checked, and decided by individuals. Our automated processing and AI do not involve relying on automatic or autonomous decision-making. Please refer to any Jurisdictional Considerations, with specific provisions for your country (where relevant) for further details.\nIllinois residents - AI Notice and Right\n------------------------------------------------------\nCiti is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.\nIf you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.\nView Citi’s EEO Policy Statement and the Know Your Rights poster.","description_format":"text","description_chars":7278,"description_truncated":false,"requirements":{"experience_years_min":5,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Wellness"],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Real Estate","Cards & Card Issuing","Wealth Management & Financial Advisors","Payment Processing & Gateways"],"lifecycle":[{"event":"open","at":"2026-10-28T17:58:10Z"}],"visa":[{"country":"US","licensed_sponsor":true,"adverts_offering_sponsorship_24m":0,"sanctioned_now":false,"evidence":"Filed H-1B visas in the last two years","filings_12m":0,"filings_prev_12m":1,"green_card_filings_12m":0,"median_offered_wage_usd":null,"route":null,"cap_exempt":false,"checked_at":"2026-11-12T07:36:15+00:00","sources":["US Department of Labor: LCA disclosure data (H-1B, H-1B1, E-3)"],"filings_for_role_12m":0}],"liveness":{"score":36,"band":"fade","label":"Fading","p_open":1,"p_active":0.811,"p_room":0.45,"age_days":14,"expected_fill_days":9,"reasons":["conf:4","velocity","win:tail","comp:brand"],"computed_at":"2026-11-12T10:38:37Z"},"pay":{"stated_usd_annual":163680,"is_top_pay":true},"html_url":"https://alion.io/job/citi-business-associate-workplace-management","json_url":"https://alion.io/job/citi-business-associate-workplace-management.json","meta":{"generated_at":"2026-11-12T20:04:25Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":42423,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-13T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":7841},"rest":"https://alion.io/mcp/rest/get_company?id=7841"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fciti-business-associate-workplace-management"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":2,"usd":0.2},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fciti-business-associate-workplace-management"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fciti-business-associate-workplace-management"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/citi-business-associate-workplace-management\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fciti-business-associate-workplace-management"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3411326}},{"tool":"search_jobs","arguments":{"company":"citi.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3411326},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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