{"id":1195504,"url":"https://alion.io/job/citi-client-associate","title":"Client Associate","company":{"id":7841,"name":"Citi","domain":"citi.com","url":"https://alion.io/company/citi","size_band":"5000+","is_staffing_agency":false,"is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"A","score":100,"open_postings":249,"ghost_share":0,"stale_share":0,"repost_share":0.08,"time_to_fill_p50_days":11,"computed_at":"2026-09-24T05:45:00Z"}},"role":"Sales","role_family":"Sales","seniority":null,"employment_type":"full_time","work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Luxembourg City, Luxembourg"],"countries":["LU"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":84000,"max":126000,"currency":"EUR","period":"year","gross":null,"usd_annual":143303},"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-09-24T18:36:23Z","employer_posted_date":"2026-09-24","last_verified_at":"2026-09-24T22:34:07Z","board_verified":true,"closed_at":null,"days_open":0,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":0},"description":"We are seeking a Client Associate to join our Luxembourg team, the successful candidate will provide excellent client service in partnership with the Bankers supporting our Dutch and Belgian Citi Private Bank Clients.\nThe role offers significant growth opportunities, enhancing expertise in managing Citi Private Bank clients, while gaining advanced knowledge in financial products and services and regulatory requirements.\nThe role provides a unique opportunity to be part of a dynamic team and learn from experienced and successful bankers and investment advisors.\nKey Responsibilities\nProvide excellent client experience\nExceed client expectations by thoroughly understanding their problems and providing creative solutions.\nPartner with Bankers and maintain close contact with clients to develop comprehensive understanding of client needs.\nSupport the Bankers with prospecting activities and deepening of existing client relationships.\nProvide sales support to the Bankers and work closely with product specialists and transaction support teams to implement client decisions and ensure effective after-sales follow-up.\nWork with On-Boarding and Client Services teams to facilitate account opening, transactions, cash management, account maintenance, investments and liaise with clients to ensure the completion of required documentation.\nSecure Compliance & Processing\nEnsure compliance with all legal and regulatory requirements.\nAppropriately assess risk when making business decisions and servicing clients, escalating, managing and reporting any risk or control issues.\nMaintain highest standards of confidentiality and trustworthiness in handling sensitive client information.\nIdentify ways to streamline internal processes for greater efficiency.\nMonitor and adapt to changes in business processes and policies.\nExperience & Qualifications:\nBachelor's/University degree or equivalent experience\nExperience in a front office environment dealing directly with clients\nExperience in a private banking support role.\nA sound understanding of processing within a complex systems environment\nKnowledge of Investments, banking and credit products\nAbility to manage relationships both internal and external. Ability to multi-task\nSkills:\nStrong analytical and communication (written and verbal) skills\nPro-active and driven with the initiative to identify and solve problems\nAbility to work under pressure and adapt to ambiguity & change\nAbility to challenge status quo and continuously optimize processes and tasks within own area of responsibility\nAttention to detail and accuracy\nTeam spirit, being able to support colleagues when needed.\nLanguage requirements: English\nCEP-Fitness and Probity Regime (CFs and PCFs)\nOverview:\nThis Role is a “Controlled Function” Role as defined by the Central Bank of Ireland Reform Act 2010 and Principal Regulations 2011, and amending Regulations 2014, 2015.\n------------------------------------------------------\nJob Family Group:\nPrivate Client Coverage------------------------------------------------------\nJob Family:\nPrivate Banker Support------------------------------------------------------\nTime Type:\nFull time------------------------------------------------------\nPrimary Location Full Time Salary Range:\n€84,000.00 - €126,000.00------------------------------------------------------\nMost Relevant Skills\nPlease see the requirements listed above.------------------------------------------------------\nOther Relevant Skills\nFor complementary skills, please see above and/or contact the recruiter.------------------------------------------------------\nCiti is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.\nIf you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.\nView Citi’s EEO Policy Statement and the Know Your Rights poster.","description_format":"text","description_chars":4118,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[{"language":"English","level":"All levels","optional":false}]},"benefits":["Growth opportunities"],"hiring_locations":[{"name":"Luxembourg","iso":"LU","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Wealth Management","Lending","Payments","Capital Markets"],"lifecycle":[{"event":"open","at":"2026-09-24T18:36:23Z"}],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":0,"expected_fill_days":11,"reasons":["conf:3","win:early","comp:brand"],"computed_at":"2026-09-25T01:53:38Z"},"pay":{"stated_usd_annual":143303,"is_top_pay":true},"html_url":"https://alion.io/job/citi-client-associate","json_url":"https://alion.io/job/citi-client-associate.json","meta":{"generated_at":"2026-09-25T01:53:38Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","usage":{"tier":"crawler","counted_by":"address","units_charged":1,"used_today":1912,"day_limit":5000,"remaining_today":3088,"minute_limit":60,"resets_at":"2026-09-26T00:00:00Z"}}}