{"id":1757502,"url":"https://alion.io/job/citi-data-center-engineer-infrastructure-senior-technical-analyst-avp","title":"Data Center Engineer, Infrastructure Senior Technical Analyst AVP","company":{"id":7841,"name":"Citi","domain":"citi.com","url":"https://alion.io/company/citi","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"A","score":100,"open_postings":473,"ghost_share":0.006,"stale_share":0.129,"repost_share":0.078,"time_to_fill_p50_days":10,"computed_at":"2026-10-26T05:57:25Z"}},"role":"DevOps","role_family":"DevOps","seniority":"head","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Roanoke, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":96400,"max":144600,"currency":"USD","period":"year","gross":null,"usd_annual":144600},"salary_estimate":null,"experience_years_min":5,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-10-02T00:00:00Z","employer_posted_date":"2026-10-02","last_verified_at":"2026-10-24T08:16:14Z","board_verified":false,"closed_at":null,"days_open":25,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":25},"description":"Job Description\nThe Infrastructure Senior Technology Analyst is an intermediate level role responsible for assisting with LAN / WAN and help desk administration activities, including network maintenance, technical guidance, and security in coordination with the Technology Infrastructure team. The overall objective is to use infrastructure technology knowledge and identified policies to process data, resolve issues and execute administrative tasks.\nResponsibilities:\nCreate complex project plans, perform impact analyses solve/work high impact problems/projects, and provide resolutions to restore services\nDrive Root Cause Analysis (RCA) post restoration of service\nDesign testing approaches, complex processes, reporting streams, and create automation of repetitive tasks\nReview requirement documents, define hardware requirements and examine and update processes and procedures as necessary\nProvide technical/strategic direction and act as advisor/coach to lower level analysts\nDevelop projects required for design of metrics, analytical tools, benchmarking activities and best practices\nResponsible for overall operating system applications\nContribute to technical direction and strategic decisions\nHas the ability to operate with a limited level of direct supervision.\nCan exercise independence of judgement and autonomy.\nActs as SME to senior stakeholders and /or other team members.\nAppropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.\n*Work schedule will be Sun, Mon, Tue and every other Wed or Thu, Fri, Sat, and every other Wed. Shifts will be 12 hours each and can be day or night shifts.\n Recommended Qualifications:\n5+ years of relevant experience in the following:\nRacking and Stacking: Unbox, mount, and secure physical servers, switches, and storage arrays into equipment racks.\nStructured Cabling: Run, connect, and route copper and fiber-optic patch cables neatly following strict industry standards.\nPower Provisioning: Plug in power distribution units (PDUs) and provision electrical power safely for newly installed equipment racks.\nHardware Commissioning: Power on new devices, run initial hardware diagnostics, and assist with basic OS or firmware staging.\nDecommissioning: Safely disconnect, unmount, and remove end-of-life hardware components or entire server racks.\nInventory & Documentation: Log serial numbers, update asset management databases, map cable connections, and close completed work tickets.\nSystemic Problem Solving: The ability to troubleshoot complex issues under pressure while understanding how cooling, power, and networking ecosystems interconnect\n4+ years of experience with LAN/ WAN and help desk administration\n4+ years of experience in Infrastructure Technologies delivery with a proven track record of operational process change and improvement\n4+ years’ experience with network maintenance, technical guidance, and security\nAbility to communicate technical concepts to non-technical audience\nAbility to work with virtual and in-person teams, and work under pressure or to a deadline\nExperience in a Financial Services or large complex and/or global environment preferred\nEffective written and verbal communication skills\nEffective analytic/diagnostic skills\nEducation:\nBachelor’s/University degree or equivalent experience\n------------------------------------------------------\nJob Family Group:\nTechnology------------------------------------------------------\nJob Family:\nInfrastructure------------------------------------------------------\nTime Type:\nFull time------------------------------------------------------\nPrimary Location:\nRoanoke Texas United States------------------------------------------------------\nPrimary Location Full Time Salary Range:\n$96,400.00 - $144,600.00In addition to salary, Citi’s offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire.\n------------------------------------------------------\nMost Relevant Skills\nPlease see the requirements listed above.------------------------------------------------------\nOther Relevant Skills\nLAN WAN, Network Cabling, Networks.------------------------------------------------------\nAnticipated Posting Close Date:\nOct 09, 2026------------------------------------------------------\nAutomated Processing and AI\nWe use automated processing, including artificial intelligence, for our legitimate business interests (or our reasonable and appropriate business purposes) to identify and align the candidate's skills and abilities with a specific job opening. Additionally, if you so choose, or consent, we can match your skills and abilities to other suitable roles at Citi.\nImportantly, all our hiring processes and decisions, including determining your suitability for a role, are conducted, checked, and decided by individuals. Our automated processing and AI do not involve relying on automatic or autonomous decision-making. Please refer to any Jurisdictional Considerations, with specific provisions for your country (where relevant) for further details.\nIllinois residents - AI Notice and Right\n------------------------------------------------------\nCiti is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.\nIf you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.\nView Citi’s EEO Policy Statement and the Know Your Rights poster.","description_format":"text","description_chars":6487,"description_truncated":false,"requirements":{"experience_years_min":5,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Wellness"],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Financial Services","Wealth Management & Financial Advisors","Payment Processing & Gateways","Consumer Loans & Pawnshops"],"lifecycle":[{"event":"open","at":"2026-10-03T11:19:52Z"}],"visa":[{"country":"US","licensed_sponsor":true,"evidence":"Filed H-1B visas in the last two years","filings_12m":0,"filings_prev_12m":1,"green_card_filings_12m":0,"median_offered_wage_usd":null,"route":null,"cap_exempt":false,"checked_at":"2026-10-15T11:24:14+00:00","sources":["US Department of Labor: LCA disclosure data (H-1B, H-1B1, E-3)"],"filings_for_role_12m":0}],"liveness":{"score":25,"band":"fade","label":"Fading","p_open":1,"p_active":0.726,"p_room":0.35,"age_days":24,"expected_fill_days":10,"reasons":["conf:45","velocity","win:tail","comp:brand"],"computed_at":"2026-10-26T05:57:25Z"},"pay":{"stated_usd_annual":144600,"is_top_pay":false},"html_url":"https://alion.io/job/citi-data-center-engineer-infrastructure-senior-technical-analyst-avp","json_url":"https://alion.io/job/citi-data-center-engineer-infrastructure-senior-technical-analyst-avp.json","meta":{"generated_at":"2026-10-27T01:29:56Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":399,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-28T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":7841},"rest":"https://alion.io/mcp/rest/get_company?id=7841"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fciti-data-center-engineer-infrastructure-senior-technical-analyst-avp"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fciti-data-center-engineer-infrastructure-senior-technical-analyst-avp"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fciti-data-center-engineer-infrastructure-senior-technical-analyst-avp"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/citi-data-center-engineer-infrastructure-senior-technical-analyst-avp\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fciti-data-center-engineer-infrastructure-senior-technical-analyst-avp"}]}