{"id":4073154,"url":"https://alion.io/job/citi-data-platform-application-support-lead-abinitio-etl","title":"Data Platform Application Support Lead- Abinitio-ETL","company":{"id":7841,"name":"Citi","domain":"citi.com","url":"https://alion.io/company/citi","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"A","score":97,"open_postings":578,"ghost_share":0.01,"stale_share":0.265,"repost_share":0.066,"time_to_fill_p50_days":9,"computed_at":"2026-11-11T05:49:22Z"}},"role":"Support","role_family":"Support","seniority":"lead","employment_type":"full_time","work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Chennai, India"],"countries":["IN"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":8,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Bash","optional":false},{"name":"DataStage","optional":false},{"name":"ETL/ELT","optional":false},{"name":"Informatica","optional":false},{"name":"Linux","optional":false},{"name":"Oracle","optional":false},{"name":"Platform Engineering","optional":false},{"name":"pySpark","optional":false},{"name":"Python","optional":false},{"name":"ServiceNow","optional":false},{"name":"Snowflake","optional":false},{"name":"SQL","optional":false},{"name":"SSIS","optional":false},{"name":"Talend","optional":false},{"name":"Unix","optional":false},{"name":"Spark","optional":true}],"status":"live","first_seen_at":"2026-11-11T14:24:43Z","employer_posted_date":"2026-11-11","last_verified_at":"2026-11-11T22:20:24Z","board_verified":true,"closed_at":null,"days_open":0,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":0},"description":"The Apps Support Sr Analyst is a seasoned professional role. Applies in-depth disciplinary knowledge, contributing to the development of new techniques and the improvement of processes and work-flow for the area or function. Integrates subject matter and industry expertise within a defined area. Requires in-depth understanding of how areas collectively integrate within the sub-function as well as coordinate and contribute to the objectives of the function and overall business. Evaluates moderately complex and variable issues with substantial potential impact, where development of an approach/taking of an action involves weighing various alternatives and balancing potentially conflicting situations using multiple sources of information. Requires good analytical skills in order to filter, prioritize and validate potentially complex and dynamic material from multiple sources. Strong communication and diplomacy skills are required. Regularly assumes informal/formal leadership role within teams. Involved in coaching and training of new recruits. Significant impact in terms of project size, geography, etc. by influencing decisions through advice, counsel and/or facilitating services to others in area of specialization. Work and performance of all teams in the area are directly affected by the performance of the individual.\nResponsibilities:\nThe Application Support Senior Analyst provides technical and business support for users of Citi Applcations. This includes providing quick resolutions to app issues, driving stability, efficiency and effectiveness improvements to help us and the business succeed.\nMaintains application systems that have completed the development stage and are running in the daily operations of the firm.\nManages, maintains and supports applications and their operating environments, focusing on stability, quality and functionality against service level expectations.\nStart of day checks, continuous monitoring, and regional handover.\nPerform same day risk reconciliations\nDevelop and maintain technical support documentation.\nIdentifies ways to maximize the potential of the applications used\nAssess risk and impact of production issues and escalate to business and technology management in a timely manner.\nEnsures that storage and archiving procedures are in place and functioning correctly\nFormulates and defines scope and objectives for complex application enhancements and problem resolution\nReviews and develops application contingency planning to ensure availability to users.\nPartners with appropriate development and production support areas to prioritize bug fixes and support tooling requirements.\nParticipate in application releases, from development, testing and deployment into production.\nEngages in post implementation analysis to ensure successful system design and functionality.\nConsiders implications of the application of technology to the current environment. Identifies risks, vulnerabilities and security issues; communicates impact.\nEnsures essential procedures are followed and helps to define operating standards and processes.\nAct as a liaison between users/traders, interfacing internal technology groups and vendors.\nExpected to be able to raise problems to appropriate technology and business teams, while adhering to Service Level Agreements.\nActs as advisor or coach to new or lower level analysts.\nProvides evaluative judgment based on analysis of factual information in complicated and unique situations.\nDirectly impacts the business by ensuring the quality of work provided by self and others; impacts own team and closely related work teams.\nExhibits sound and comprehensive communication and diplomacy skills to exchange complex information.\nActive involvement in and ownership of Support Project items, covering Stability, Efficiency, and Effectiveness initiatives.\nPerforms other duties and functions as assigned.\nHas the ability to operate with a limited level of direct supervision. \nCan exercise independence of judgement and autonomy. \nActs as SME to senior stakeholders and /or other team members.\nAppropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.\nQualifications:\nMinimum 8-12+ years of progressive experience in IT Application Support, Production Operations, or Data Platform Engineering within enterprise financial services or large-scale data environments.\n6+ years of hands-on experience supporting and troubleshooting enterprise ETL pipelines and tools (e.g., Ab Initio, Informatica PowerCenter/IICS, IBM DataStage, Talend, SSIS, or Python/PySpark/Cloud ETL).\n6+ years of advanced Unix/Linux operating system troubleshooting, command-line utilities, log parsing (Awk, Sed, Grep), and automated Shell scripting (Bash / Ksh).\n6+ years of relational database experience with Oracle (SQL, PL/SQL) or equivalent RDBMS, including execution plan analysis, query tuning, index management, and diagnosing database locks/blocks.\n3+ years of experience in a technical lead, shift lead, or pod lead capacity managing critical incident escalations and mentoring team members.\nKnowledge on Abinitio, Snowflake and shell scripting is preferred\nKnowledge on Finance accounting domain\nStrong oral and written communication skills.\nAttention to detail troubleshooting Log analysis skills though out application components\nBasic Business knowledge/understanding of financial markets and products.\nKnowledge/experience of problem management, issue tracking and reporting using tools like ServiceNow.\nWilling to work flexible hours.\nEducation:\nBachelor’s/University degree or equivalent experience\n------------------------------------------------------\nJob Family Group:\nTechnology------------------------------------------------------\nJob Family:\nApplications Support------------------------------------------------------\nTime Type:\nFull time------------------------------------------------------\nMost Relevant Skills\nPlease see the requirements listed above.------------------------------------------------------\nOther Relevant Skills\nFor complementary skills, please see above and/or contact the recruiter.------------------------------------------------------\nCiti is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.\nIf you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.\nView Citi’s EEO Policy Statement and the Know Your Rights poster.","description_format":"text","description_chars":7035,"description_truncated":false,"requirements":{"experience_years_min":8,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[{"name":"India","iso":"IN","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Cards & Card Issuing","Wealth Management & Financial Advisors","Payment Processing & Gateways","Investment Banking & M&A Advisory"],"lifecycle":[{"event":"open","at":"2026-11-11T14:24:43Z"}],"visa":[],"liveness":{"score":86,"band":"hot","label":"Hiring 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