{"id":2976347,"url":"https://alion.io/job/citi-digital-asset-custody-operations-analyst","title":"Digital Asset Custody Operations Analyst","company":{"id":7841,"name":"Citi","domain":"citi.com","url":"https://alion.io/company/citi","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"A","score":100,"open_postings":473,"ghost_share":0.006,"stale_share":0.129,"repost_share":0.078,"time_to_fill_p50_days":10,"computed_at":"2026-10-26T05:57:25Z"}},"role":"Operations","role_family":"Operations","seniority":null,"employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"explicit","locations":["Kuala Lumpur, Malaysia"],"countries":["MY"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":8000,"max_usd":21000,"period":"year","method":"role_country_seniority_unknown","sample_n":34},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Excel","optional":false}],"status":"live","first_seen_at":"2026-10-20T00:00:00Z","employer_posted_date":"2026-10-20","last_verified_at":"2026-10-24T08:16:14Z","board_verified":false,"closed_at":null,"days_open":6,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":6},"description":"At Citi, we get to connect millions of people across hundreds of cities and countries every day. And we've been doing it for more than 200 years. We do this through our unparalleled global network. We provide a broad range of financial services and products to our clients - whether they be consumers, corporations, governments or institutions - to help them meet their biggest opportunities and face the world's toughest challenges.\nShape your Career with Citi\nCiti’s Securities Services (SS) supports our clients’ business by drawing on the strength of our unmatched global footprint, which provides them with access to local expertise and scalable solutions to support their ambitions.\nWe’re currently looking for a high caliber professional to join our team as Officer, Securities & Derivatives Analyst 2 - C10 - Hybrid (Internal Job : Securities and Derivatives Processing) based in Kuala Lumpur, Malaysia. Being part of our team means that we’ll provide you with the resources to meet your unique needs, empower you to make healthy decision and manage your financial well-being to help plan for your future. For instance:\nCiti provides programs and services for your physical and mental well-being including access to telehealth options, health advocates, confidential counseling and more. Coverage varies by country.\nWe believe all parents deserve time to adjust to parenthood and bond with the newest members of their families. That’s why in early 2020 we began rolling out our expanded Paid Parental Leave Policy to include Citi employees around the world.\nCiti provides access to an array of learning and development resources to help broaden and deepen your skills and knowledge as your career progresses.\nWe have a variety of programs that help employees balance their work and life.\nIn this role, you’re expected to:\nThe Analyst will be responsible for monitoring and ensuring settlement of transactions for digital assets on blockchain networks, ensuring all activities are completed within defined cut-offs, security guidelines, and operational controls. The role demands precision, adherence to standard operating procedures, and the ability to work in a continuously evolving environment. Prior experience in settlements and reconciliations is required. Knowledge of blockchain or digital asset workflows will be an advantage.\nThe Digital Asset Custody Operations team executes and monitors transactions across multiple blockchain protocols for institutional clients. The function ensures timely completion of asset transfers, proper recording of settlement details, and reconciliation between on-chain balances and internal systems. This role is focused on exception handling within a regulated environment. This role operates within a 24/7 shift model to ensure continuous operational coverage.\nOn-Chain Confirmation: Monitor blockchain explorers to confirm settlement completion within required timeframes, including checks on transaction details as required.\nReconciliation: Compare on-chain transaction records with internal custody and settlement systems to identify and escalate breaks within defined cut off windows.\nException Handling: Investigate failed, delayed, or mismatched settlements and escalate to checkers or supervisors per protocol.\nAudit & Documentation: Maintain accurate transaction logs, settlement reports, and audit trails in accordance with policy.\nOperational Coordination: Work with internal control teams and blockchain support staff to resolve operational discrepancies.\nProcess Adherence: Ensure all settlement activities align with defined SLAs, regulatory requirements, and internal SOPs.\nContinuous Improvement: Identify recurring manual touchpoints and operational bottlenecks, actively proposing SOP enhancements and workflow fixes.\n Shift Handover Rigor: Maintained disciplined end-of-shift logging and ensure seamless transition of pending transactions.\nAs a successful candidate, you’d ideally have the following skills and exposure:\n1-3 years in settlements or reconciliations (financial services or digital asset environment).\nExposure to blockchain transactions or digital asset custody platforms is preferred.\nBachelor’s Degree/University degree or equivalent experience in Business, Accounting or Finance\nUnderstanding of blockchain fundamentals (wallets, private/public keys, token standards).\nProficiency in Microsoft Excel for operational reporting and reconciliations.\nHigh accuracy and attention to detail in transaction processing.\nAbility to work in fast-paced environment with continuously evolving landscape.\nStrong problem-solving skills for settlement exceptions.\nEffective communication for clear escalation and status reporting.\nWorking at Citi is far more than just a job. A career with us means joining a family of more than 230,000 dedicated people from around the globe. At Citi, you’ll have the opportunity to grow your career, give back to your community and make a real impact.\nTake the next step in your career, apply for this role at Citi today\nhttps://jobs.citi.com/dei\n------------------------------------------------------\nJob Family Group:\nOperations - Transaction Services------------------------------------------------------\nJob Family:\nSecurities and Derivatives Processing------------------------------------------------------\nTime Type:\nFull time------------------------------------------------------\nMost Relevant Skills\nPlease see the requirements listed above.------------------------------------------------------\nOther Relevant Skills\nFor complementary skills, please see above and/or contact the recruiter.------------------------------------------------------\nCiti is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.\nIf you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.\nView Citi’s EEO Policy Statement and the Know Your Rights poster.","description_format":"text","description_chars":6179,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Parental leave"],"hiring_locations":[{"name":"Malaysia","iso":"MY","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Blockchain & Crypto","Cards & Card Issuing","Wealth Management & Financial Advisors","Payment Processing & Gateways"],"lifecycle":[{"event":"open","at":"2026-10-21T04:50:01Z"}],"visa":[],"liveness":{"score":67,"band":"ok","label":"Likely open","p_open":1,"p_active":0.743,"p_room":0.9,"age_days":6,"expected_fill_days":10,"reasons":["conf:45","velocity","win:mid","comp:brand"],"computed_at":"2026-10-26T05:57:25Z"},"pay":null,"html_url":"https://alion.io/job/citi-digital-asset-custody-operations-analyst","json_url":"https://alion.io/job/citi-digital-asset-custody-operations-analyst.json","meta":{"generated_at":"2026-10-26T19:04:30Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":25681,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-27T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":7841},"rest":"https://alion.io/mcp/rest/get_company?id=7841"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fciti-digital-asset-custody-operations-analyst"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fciti-digital-asset-custody-operations-analyst"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fciti-digital-asset-custody-operations-analyst"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/citi-digital-asset-custody-operations-analyst\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fciti-digital-asset-custody-operations-analyst"}]}