{"id":2976348,"url":"https://alion.io/job/citi-digital-platforms-product-owner","title":"Digital Platforms Product Owner","company":{"id":7841,"name":"Citi","domain":"citi.com","url":"https://alion.io/company/citi","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"A","score":100,"open_postings":473,"ghost_share":0.006,"stale_share":0.129,"repost_share":0.078,"time_to_fill_p50_days":10,"computed_at":"2026-10-27T05:46:45Z"}},"role":"Product","role_family":"Product","seniority":"senior","employment_type":"full_time","work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Warsaw, Poland"],"countries":["PL"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":165020,"max":280980,"currency":"PLN","period":"year","gross":null,"usd_annual":72277},"salary_estimate":null,"experience_years_min":5,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"NLP","optional":false},{"name":"Agile","optional":true},{"name":"Scrum","optional":true}],"status":"live","first_seen_at":"2026-10-20T00:00:00Z","employer_posted_date":"2026-10-20","last_verified_at":"2026-10-27T15:39:30Z","board_verified":true,"closed_at":null,"days_open":7,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":7},"description":"Are you looking for a career move that will put you at the heart of a global financial institution? Then bring your skills to Citi.\nBy Joining Citi, you will become part of a global organization whose mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress.\nCiti's Wealth Operations organization is seeking a Product Owner to join the product team behind our strategic client servicing platform, which centralizes and automates service and operations workflows across global Wealth and Private Banking teams. As part of the platform product team, this role will own a specific slice of the platform's backlog, contributing to its continued evolution as it scales to hundreds of users across the globe and integrates AI capabilities to drive productivity. The ideal candidate will partner closely with engineering, operations and client service teams and leadership, and AI/data teams to help shape product direction within their area, prioritize their portion of the backlog, and support the successful, phased delivery of a platform critical to the firm's client service experience.\nResponsibilities:\nOwn and prioritize part of the Wealth Workstation product backlog, translating business needs from Client Service Officers, Operations, and Management into solutions, actionable user stories and acceptance criteria.\nCollaborate with engineering and AI/data science teams to define requirements for AI-driven capabilities\nPartner with our data and insights team to build out real time dashboards giving 360-degree view into process, platform and user experience performance\nCoordinate cross-functional integration efforts with key systems and partners to expand platform functionality.\nAct as the primary point of contact for stakeholders across Client Service, Operations, and leadership, gathering feedback and translating it into prioritized enhancements and defect fixes.\nMonitor platform performance, user adoption, and key metrics post-release, iterating on features to improve productivity, client experience, and operational scalability.\nQualifications:\nBachelor's degree in Business, Finance, Technology, or a related field\n5+ years of experience as a Product Owner/Manager, or Business Analyst or other relevant capacity in financial services, ideally supporting operations or client servicing platforms\nExperience working with cross-functional engineering, data science, and AI/ML teams\nUnderstanding AI/GenAI-enabled products (e.g., automation, NLP, voice AI) is highly desirable\nHands-on experience working with process mapping and bottleneck identification as well as large data sets. Understanding basic data analytics concepts and tools\nProficiency of Agile/Scrum methodologies, backlog management, and experience writing detailed user stories and acceptance criteria\nDemonstrated competency in Wealth Management, Private Banking, or broader financial services operations is strongly preferred\nWhat we can offer you:\nBy joining Citi Solutions Center Poland, you will not only be part of a business casual workplace with a hybrid working model (currently up to 2 days working at home per week), but also (potentially, subject to final offer) receive a competitive base salary and enjoy a whole host of additional benefits which can include:\nEmployer paid Defined Contribution Pension Plan contribution of 6% of employee’s pensionable earnings (PPE Program)\nEmployer paid Private Medical Care Package for employees and Private Medical Care Packages for certain family members available at preferential rates\nEmployer paid Life Insurance Program for employees and Life Insurance for certain family members available at preferential rates\nEmployee Assistance Program financed by Employer\nPaid Parental Leave Program (maternity and paternity leave; statutory and 2 weeks additional paid paternity leave)\nSport Card for employees subsidized via Social Benefits Fund and Sport Cards for certain family members available at preferential rates\nAdditional benefits from Company’s Social Benefit Fund, in particular: Holidays Allowance, support for sport and cultural activities, team building events.\nAdditional day off for volunteering\nCafeteria/ flex benefit - a company benefits system which enables employees to select and purchase benefits offered by a provider and available for employees on the platform.\nOpportunity to receive an annual discretionary incentive award\nSpecial offers and discounts for employees\nAlongside these benefits Citi is committed to ensuring our workplace is where everyone feels comfortable coming to work as their whole self every day. We want the best talent around the world to be energized to join us, motivated to stay, and empowered to thrive.\nSounds like Citi has everything you need? Then apply to discover the true extent of your capabilities.\n------------------------------------------------------\nJob Family Group:\nBusiness Strategy, Management & Administration------------------------------------------------------\nJob Family:\nStrategy & Development------------------------------------------------------\nTime Type:\nFull time------------------------------------------------------\nPrimary Location Full Time Salary Range:\n165 020,00 zł - 280 980,00 zł------------------------------------------------------\nMost Relevant Skills\nPlease see the requirements listed above.------------------------------------------------------\nOther Relevant Skills\nFor complementary skills, please see above and/or contact the recruiter.------------------------------------------------------\nCiti is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.\nIf you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.\nView Citi’s EEO Policy Statement and the Know Your Rights poster.","description_format":"text","description_chars":6123,"description_truncated":false,"requirements":{"experience_years_min":5,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[]},"benefits":["Cafeteria","Hybrid work","Life insurance","Parental leave"],"hiring_locations":[{"name":"Poland","iso":"PL","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Digital Media","Cards & Card Issuing","Wealth Management & Financial Advisors","Payment Processing & Gateways"],"lifecycle":[{"event":"open","at":"2026-10-21T04:50:01Z"}],"visa":[],"liveness":{"score":57,"band":"ok","label":"Likely open","p_open":0.9,"p_active":0.852,"p_room":0.75,"age_days":7,"expected_fill_days":10,"reasons":["conf:69","velocity","win:late","comp:brand"],"computed_at":"2026-10-27T05:46:45Z"},"pay":{"stated_usd_annual":72277,"is_top_pay":false},"html_url":"https://alion.io/job/citi-digital-platforms-product-owner","json_url":"https://alion.io/job/citi-digital-platforms-product-owner.json","meta":{"generated_at":"2026-10-27T16:00:40Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":5191,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-28T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":7841},"rest":"https://alion.io/mcp/rest/get_company?id=7841"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fciti-digital-platforms-product-owner"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fciti-digital-platforms-product-owner"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fciti-digital-platforms-product-owner"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/citi-digital-platforms-product-owner\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fciti-digital-platforms-product-owner"}]}