Digital PM Analyst
Responsibilities:
- Responsible for building new products and services, working with data to continually optimize the platform
- Develop relationships with the engineering organization to turn pain points into prioritized requirements and using usability studies, metrics and competitive analysis to understand the platform and business needs for the platform
- Understand how a global matrixed organization operated and functions, and thrive in this type of environment
- Innovate and seek out new solutions
- Contribute to the platform product portfolio and roadmap
- Responsible for working collaboratively with the engineering organization to make trade off decisions on the platform product features, to determine release goals, to monitor feature development by maintaining bug catalogs at the feature level, to review product demos against acceptance criteria and to monitor platform performance, adoption, and operational health for feature sets
- Responsible for identifying and researching anomalous performance and operational risks
- Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.
Qualifications:
- 5-8 years of experience
- Sharp; think on your feet, quickly come up with innovative solutions and always one step ahead
- Consumer-centric; empathetic towards the customer with the ability to put yourself in their customer's shoes
- Obsession for digital products
- A willingness and appetite to do what it takes to take the product from concept to launch
- Distinct analytical background with the ability to find data, identify and run tests, distil the results quickly and turn it into actionable insights
- Consistently demonstrates clear and concise written and verbal communication
- Great team member and partner
Education:
- Bachelor’s/University degree or equivalent experience
This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.
This role is expected to support one or multiple strategic programs for our Retail and Wealth customer base, including Business banking customers.
The ideal candidate is a motivated Product Manager with exceptional influencing skills and creativity. They must be adept at understanding and dealing with complex, cross functional relationships independently, and they must have a proven ability to drive innovation; and develop and deliver best in class customer experiences in a competitive digital landscape.
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Job Family Group:
Product Management and Development------------------------------------------------------
Job Family:
Digital Product Management------------------------------------------------------
Time Type:
Full time------------------------------------------------------
Primary Location:
New York New York United States------------------------------------------------------
Primary Location Full Time Salary Range:
$121 200,00 - $181 800,00In addition to salary, Citi’s offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire.
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Most Relevant Skills
Please see the requirements listed above.------------------------------------------------------
Other Relevant Skills
For complementary skills, please see above and/or contact the recruiter.------------------------------------------------------
Anticipated Posting Close Date:
ago 26, 2026------------------------------------------------------
Automated Processing and AI
We use automated processing, including artificial intelligence, for our legitimate business interests (or our reasonable and appropriate business purposes) to identify and align the candidate's skills and abilities with a specific job opening. Additionally, if you so choose, or consent, we can match your skills and abilities to other suitable roles at Citi.
Importantly, all our hiring processes and decisions, including determining your suitability for a role, are conducted, checked, and decided by individuals. Our automated processing and AI do not involve relying on automatic or autonomous decision-making. Please refer to any Jurisdictional Considerations, with specific provisions for your country (where relevant) for further details.
Illinois residents - AI Notice and Right
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Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.
If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.
View Citi’s EEO Policy Statement and the Know Your Rights poster.