{"id":3005033,"url":"https://alion.io/job/citi-forward-deployed-engineer-director","title":"Forward Deployed Engineer - Director","company":{"id":7841,"name":"Citi","domain":"citi.com","url":"https://alion.io/company/citi","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"A","score":100,"open_postings":424,"ghost_share":0.007,"stale_share":0.071,"repost_share":0.085,"time_to_fill_p50_days":10,"computed_at":"2026-10-22T06:10:10Z"}},"role":"Solutions","role_family":"Solutions","seniority":"head","employment_type":"full_time","work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Jersey City, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":170000,"max":300000,"currency":"USD","period":"year","gross":null,"usd_annual":300000},"salary_estimate":null,"experience_years_min":15,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"AI Agents","optional":false},{"name":"Amazon EKS","optional":false},{"name":"Amazon S3","optional":false},{"name":"Apache Kafka","optional":false},{"name":"AWS","optional":false},{"name":"AWS Lambda","optional":false},{"name":"CI/CD","optional":false},{"name":"Docker","optional":false},{"name":"DynamoDB","optional":false},{"name":"Google ADK","optional":false},{"name":"Java","optional":false},{"name":"Kubernetes","optional":false},{"name":"Model Context Protocol","optional":false},{"name":"Platform Engineering","optional":false},{"name":"Python","optional":false},{"name":"RabbitMQ","optional":false},{"name":"Service Mesh","optional":false}],"status":"live","first_seen_at":"2026-10-16T00:00:00Z","employer_posted_date":"2026-10-16","last_verified_at":"2026-10-22T17:38:24Z","board_verified":true,"closed_at":null,"days_open":6,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":6},"description":"Director -Forward Deployed Engineer is a Senior strategic technical leader who will shape the future of AI-powered solutions for Citi Payment Express. This role sits at the nexus of cutting-edge applied AI, modern software engineering, and high-impact client engagement - demanding both technical depth and the ability to translate complex business challenges into transformative production systems. We're seeking an exceptional engineer-leader who thrives in ambiguity, operates with urgency, and brings the rare combination of hands-on technical excellence and proven people leadership.\nIn this role, you will drive the build-out and delivery of CPX in multiple markets, working directly with stakeholders and deliver measurable business value. You'll lead cross-functional initiatives that span platform engineering, security, full-stack development, and AI tooling usage - ensuring every solution is production-grade, scalable, and aligned with enterprise standards. As both a builder and a leader, you'll mentor a high-performing engineering team while remaining deeply involved in architecture, code, and delivery. Your work will directly influence how Citi leverages AI to serve clients, streamline operations, and maintain competitive advantage in a rapidly evolving landscape.\nResponsibilities:\nLead the Citi Payment Express Market\nRollouts for Payments\nOwn the technical strategy, architecture, and delivery roadmap for CPX in key markets\nDrive rapid, reliable deployment of solutions into production environments.\nEnsure engineering execution aligns with business objectives and client needs.\nForward Deployed Engineering\nWork directly with clients, stakeholders, and end users to understand workflows and challenges.\nIdentify high-value opportunities where AI and engineering can drive measurable impact.\nDeliver end-to-end solutions from concept through to production deployment.\nEngineering Leadership\nLead, mentor, and develop a team of engineers.\nFoster a culture of technical excellence, innovation, and accountability.\nBalance strategic leadership with hands-on technical contribution.\nApplied AI & Agent Development\nDesign and build leveraging:Google Agent Development Kit (ADK)\nModel Context Protocol (MCP) Servers\n\nFull-Stack Engineering\nDevelop scalable APIs and backend services using Python and Java.\nContribute across the full software development lifecycle.\nPlatform Engineering & Infrastructure\nDeploy, operate, and maintain services on Kubernetes/AWS.\nApply strong networking and cloud-native architecture principles.\nDrive platform reliability, scalability, and operational excellence.\nEngineering Excellence & SDLC\nChampion best-in-class AI Product Development Lifecycle (PDLC) practices.\nDrive continuous improvement through DORA metrics and engineering KPIs.\nPlatform Migration & Integration\nLead migration and integration initiatives across strategic internal platforms including:ARC\nAgentFlow\n\nEnsure alignment with organizational standards and technology strategy.\nStakeholder Management\nPartner with senior leaders across Services and Technology.\nCommunicate delivery progress, risks, and strategic recommendations.\nAlign technical execution with business priorities.\nQualifications:\n15+ years of experience as a Senior Engineering Leader, Engineering Manager, or Technical Architect with a track record of building, leading, and scaling high-performing engineering teams.\nProven ability to lead, coach, and mentor engineers across all levels, fostering technical growth, career development, and succession planning within the team.\nExperience establishing engineering culture, defining team values, and driving accountability, innovation, and technical excellence across the organization.\nStrong leadership in PDLC best practices, CI/CD pipelines, automated testing frameworks, and engineering performance metrics including DORA (Deployment Frequency, Lead Time, Change Failure Rate, MTTR).\nExperience operating in customer-facing, consulting, embedded, orForward Deployed Engineering environments, with the ability to translate business challenges into technical solutions.\nGood hands-on experience Developing Agentic AI Solutions using Google Agent Development Kit (ADK) and Model Context Protocol (MCP) Servers, with demonstrated ability to architect and integrate AI capabilities into production workflows.\nExpert-level proficiency in Python and Java, with strong architectural skills in API design, microservices development, anddistributed systems.\nExtensive hands-on experience architecting, deploying, andoperating services on Kubernetes, including pod management, service mesh , ingress controllers, cluster autoscaling, and multi-cluster orchestration.\nHands-on experience with Containerization technologies including Docker, multi-stage builds, container registries.\nProficiency with Cloud-Native Architectures and Modern Deployment methodologies, including experience Architecting Solutions on AWS (EKS, Lambda, S3, RDS, DynamoDB)\nExperience with Event-driven Architectures andMessage Brokers such as Apache Kafka, RabbitMQ, AWS SNS/SQS, orGoogle Pub/Sub, including designing for fault tolerance and scalability.\nStrong understanding of NoSQL databases likeMongoDB\nEducation:\nBachelor’s degree/University degree or equivalent experience\nMaster’s degree preferred\n------------------------------------------------------\nJob Family Group:\nTechnology------------------------------------------------------\nJob Family:\nApplications Development------------------------------------------------------\nTime Type:\nFull time------------------------------------------------------\nPrimary Location:\nJersey City New Jersey United States------------------------------------------------------\nPrimary Location Full Time Salary Range:\n$170,000.00 - $300,000.00In addition to salary, Citi’s offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire.\n------------------------------------------------------\nMost Relevant Skills\nPlease see the requirements listed above.------------------------------------------------------\nOther Relevant Skills\nFor complementary skills, please see above and/or contact the recruiter.------------------------------------------------------\nAnticipated Posting Close Date:\nOct 23, 2026------------------------------------------------------\nAutomated Processing and AI\nWe use automated processing, including artificial intelligence, for our legitimate business interests (or our reasonable and appropriate business purposes) to identify and align the candidate's skills and abilities with a specific job opening. Additionally, if you so choose, or consent, we can match your skills and abilities to other suitable roles at Citi.\nImportantly, all our hiring processes and decisions, including determining your suitability for a role, are conducted, checked, and decided by individuals. Our automated processing and AI do not involve relying on automatic or autonomous decision-making. Please refer to any Jurisdictional Considerations, with specific provisions for your country (where relevant) for further details.\nIllinois residents - AI Notice and Right\n------------------------------------------------------\nCiti is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.\nIf you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.\nView Citi’s EEO Policy Statement and the Know Your Rights poster.","description_format":"text","description_chars":8201,"description_truncated":false,"requirements":{"experience_years_min":15,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[]},"benefits":["Wellness"],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Cards & Card Issuing","Wealth Management & Financial Advisors","Payment Processing & Gateways","Investment Banking & M&A Advisory"],"lifecycle":[{"event":"open","at":"2026-10-21T13:28:32Z"}],"visa":[{"country":"US","licensed_sponsor":true,"evidence":"Filed H-1B visas in the last two years","filings_12m":0,"filings_prev_12m":1,"green_card_filings_12m":0,"median_offered_wage_usd":null,"route":null,"cap_exempt":false,"checked_at":"2026-10-15T11:24:14+00:00","sources":["US Department of Labor: LCA disclosure data (H-1B, H-1B1, E-3)"],"filings_for_role_12m":0}],"liveness":{"score":78,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.868,"p_room":0.9,"age_days":6,"expected_fill_days":10,"reasons":["conf:1","velocity","win:mid","comp:brand"],"computed_at":"2026-10-22T06:10:10Z"},"pay":{"stated_usd_annual":300000,"is_top_pay":true},"html_url":"https://alion.io/job/citi-forward-deployed-engineer-director","json_url":"https://alion.io/job/citi-forward-deployed-engineer-director.json","meta":{"generated_at":"2026-10-22T19:31:31Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":2876,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-23T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":7841},"rest":"https://alion.io/mcp/rest/get_company?id=7841"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fciti-forward-deployed-engineer-director"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fciti-forward-deployed-engineer-director"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fciti-forward-deployed-engineer-director"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/citi-forward-deployed-engineer-director\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fciti-forward-deployed-engineer-director"}]}