{"id":1155270,"url":"https://alion.io/job/citi-it-quality-intermediate-analyst-officer-2","title":"IT Quality Intermediate Analyst - Officer","company":{"id":7841,"name":"Citi","domain":"citi.com","url":"https://alion.io/company/citi","size_band":"5000+","is_staffing_agency":false,"is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"A","score":100,"open_postings":249,"ghost_share":0,"stale_share":0,"repost_share":0.08,"time_to_fill_p50_days":11,"computed_at":"2026-09-24T05:45:00Z"}},"role":"Analytics","role_family":"Analytics","seniority":"middle","employment_type":"full_time","work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Mississauga, Canada"],"countries":["CA"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":79320,"max":110680,"currency":"USD","period":"year","gross":null,"usd_annual":110680},"salary_estimate":null,"experience_years_min":2,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Agile","optional":false},{"name":"CI/CD","optional":false},{"name":"Copilot","optional":false},{"name":"Cucumber","optional":false},{"name":"Docker","optional":false},{"name":"Git","optional":false},{"name":"GitHub Actions","optional":false},{"name":"GitLab CI","optional":false},{"name":"JavaScript","optional":false},{"name":"Jenkins","optional":false},{"name":"Kubernetes","optional":false},{"name":"Python","optional":false},{"name":"Scrum","optional":false},{"name":"Selenium","optional":false},{"name":"Shift-Left","optional":false},{"name":"Shift-Left Security","optional":false},{"name":"SQL","optional":false},{"name":"Tekton","optional":false},{"name":"TypeScript","optional":false}],"status":"live","first_seen_at":"2026-09-23T19:59:19Z","employer_posted_date":"2026-09-23","last_verified_at":"2026-09-24T18:36:23Z","board_verified":true,"closed_at":null,"days_open":1,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":1},"description":"The IT Quality Intermediate Analyst is a fully hands-on engineering role responsible for building, executing, and maintaining programmatic test automation frameworks for multi-tier user interfaces (UI) and server-side microservices. This role deals with most technical and quality challenges independently, applying solid specialty area knowledge, object-oriented design principles (such as Page Object Model), and industry testing standards to eliminate manual verification bottlenecks and minimize technical debt.\nOperating within an Agile Scrum environment, the role collaborates closely with software developers, technology project managers, and product owners to implement shift-left testing practices across the Software Development Life Cycle (SDLC). The analyst leverages modern IDEs, AI-assisted development tools (like GitHub Copilot), and continuous integration pipelines (CI/CD) to ensure robust test execution, comprehensive defect analysis, and high-quality software delivery.\nResponsibilities\n1. Test Automation Development & Execution\nDevelop, maintain, and execute automated test scripts for UI and server-side components using Selenium WebDriver, Page Object Model (POM), and BDD/Cucumber frameworks.\nWrite clean, maintainable, and structured test automation code, reusable utility functions, and test scenarios.\nExecute automated API and backend validations for RESTful services and microservices, verifying database layers using SQL and NoSQL queries.\n2. Shift-Left Testing & Quality Assurance\nCollaborate with cross-functional engineering teams during early sprint planning, backlog grooming, and requirement reviews to define testability hooks and technical acceptance criteria.\nTranslate business requirements and Gherkin feature files into executable BDD/TDD step definitions.\nMaintain end-to-end traceability across user requirements, test cases, automated test scripts, and defect tracking records.\n3. AI Tooling & CI/CD Pipeline Integration\nUtilize AI-assisted coding tools (e.g., GitHub Copilot) to accelerate script authoring, refactor test code, and optimize test workflows.\nConfigure and run automated test suites within continuous integration and continuous delivery (CI/CD) pipelines (e.g., Jenkins, GitLab CI, GitHub Actions, Tekton).\nExecute containerized test runs in Docker and Kubernetes environments managed via version control (Git).\n4. Process Monitoring, Analysis & Governance\nAnalyze automated execution failures, debug script and environment issues, and conduct root cause analysis (RCA) to report issues and recommend actionable solutions.\nGather, maintain, and report on key quality metrics (execution pass rates, defect density, flakiness, test coverage) to monitor conformance to established quality standards.\nProvide informal guidance and support to newer team members on test automation practices and framework standards.\nAppropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients, and assets by driving compliance with applicable laws, rules, regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct, and business practices, and escalating control issues transparently.\nQualifications & Skills\n Experience: 2-5 years of hands-on Quality Assurance (QA) and test automation engineering experience, preferably within the Financial Services or enterprise technology domain.\nProgramming Languages: Hands-on programming proficiency in Java, Python, or JavaScript/TypeScript, with a solid understanding of Object-Oriented Programming (OOP) principles, data structures, and algorithms.\n Automation Frameworks: Proven experience designing and maintaining Selenium WebDriver test suites, Page Object Model, and BDD (Cucumber/Gherkin) implementations.\nBackend Validation: Experience in RESTful API testing, microservices validation, and executing SQL/NoSQL database queries.\n Tools & Environments: Practical experience with modern IDEs (specifically IntelliJ IDEA), version control (Git), CI/CD pipelines (Jenkins, GitHub Actions, GitLab CI, Tekton), and containerized environments (Docker/Kubernetes).\nAI-Assisted Tools: Experience utilizing AI coding tools such as GitHub Copilot to enhance script development productivity.\nAnalytical & Communication Skills: Strong analytical thinking, attention to detail, and ability to break down complex technical information systematically across teams.\nEducation\nBachelor’s/University degree in Computer Science, Software Engineering, Information Technology, or equivalent practical hands-on software development/QA experience.\n------------------------------------------------------\nJob Family Group:\nTechnology------------------------------------------------------\nJob Family:\nTechnology Quality------------------------------------------------------\nTime Type:\nFull time------------------------------------------------------\nPrimary Location Full Time Salary Range:\n$79,320.00 - $110,680.00------------------------------------------------------\nMost Relevant Skills\nPlease see the requirements listed above.------------------------------------------------------\nOther Relevant Skills\nFor complementary skills, please see above and/or contact the recruiter.------------------------------------------------------\nAutomated Processing and AI\nWe use automated processing, including artificial intelligence, for our legitimate business interests (or our reasonable and appropriate business purposes) to identify and align the candidate's skills and abilities with a specific job opening. Additionally, if you so choose, or consent, we can match your skills and abilities to other suitable roles at Citi.\nImportantly, all our hiring processes and decisions, including determining your suitability for a role, are conducted, checked, and decided by individuals. Our automated processing and AI do not involve relying on automatic or autonomous decision-making. Please refer to any Jurisdictional Considerations, with specific provisions for your country (where relevant) for further details.\n------------------------------------------------------\nThis job opening is for an existing job vacancy.\n------------------------------------------------------\nCiti is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.\nIf you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.\nView Citi’s EEO Policy Statement and the Know Your Rights poster.","description_format":"text","description_chars":6796,"description_truncated":false,"requirements":{"experience_years_min":2,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[{"name":"Canada","iso":"CA","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Wealth Management","Lending","Payments","Capital Markets"],"lifecycle":[{"event":"open","at":"2026-09-23T19:59:19Z"}],"liveness":{"score":90,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.903,"p_room":1,"age_days":0,"expected_fill_days":11,"reasons":["conf:3","velocity","win:early","comp:brand"],"computed_at":"2026-09-24T05:45:00Z"},"pay":{"stated_usd_annual":110680,"is_top_pay":true},"html_url":"https://alion.io/job/citi-it-quality-intermediate-analyst-officer-2","json_url":"https://alion.io/job/citi-it-quality-intermediate-analyst-officer-2.json","meta":{"generated_at":"2026-09-24T21:13:33Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers"}}