{"id":145124,"url":"https://alion.io/job/citi-observability-engineer-assistant-vice-president","title":"Observability Engineer - Assistant Vice President","company":{"id":7841,"name":"Citi","domain":"citi.com","url":"https://alion.io/company/citi","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"A","score":100,"open_postings":379,"ghost_share":0.008,"stale_share":0.005,"repost_share":0.087,"time_to_fill_p50_days":10,"computed_at":"2026-10-19T05:45:15Z"}},"role":"DevOps","role_family":"DevOps","seniority":"head","employment_type":"full_time","work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["London, United Kingdom"],"countries":["GB"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":78000,"max_usd":203000,"period":"year","method":"global_role_cell_scaled_by_country","sample_n":149},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Ansible","optional":false},{"name":"AppDynamics","optional":false},{"name":"Chaos Engineering","optional":false},{"name":"Configuration Management","optional":false},{"name":"GCP","optional":false},{"name":"Grafana","optional":false},{"name":"Helm","optional":false},{"name":"Kubernetes","optional":false},{"name":"Loki","optional":false},{"name":"Mimir","optional":false},{"name":"OpenShift","optional":false},{"name":"OpenTelemetry","optional":false},{"name":"Prometheus","optional":false},{"name":"SLI/SLO/SLA","optional":false},{"name":"Splunk","optional":false},{"name":"Terraform","optional":false},{"name":"Agile","optional":true},{"name":"AWS","optional":true},{"name":"Java","optional":true},{"name":"Python","optional":true}],"status":"live","first_seen_at":"2026-08-25T00:00:00Z","employer_posted_date":"2026-08-25","last_verified_at":"2026-10-18T13:25:27Z","board_verified":true,"closed_at":null,"days_open":55,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":55},"description":"The Site Reliability Engineer (SRE) - Assistant Vice President is a technical professional responsible for the hands-on execution, technical implementation, and deployment of SRE and observability principles in a complex, critical, and large-scale multi-disciplinary environment. In this role, you will apply a deep understanding of multiple technology domains to enhance the reliability, performance, and efficiency of our Applications and Services.\nAs a key technical contributor, you will drive the migration of applications from existing monitoring tools (Geneos ITRS, Prometheus, ELK, Splunk, AppDynamics, etc.) to Google Cloud Observability (GCO) and Grafana using OpenTelemetry (OTel) as the instrumentation standard. You will act as a hands-on technical authority, authoring reusable deployment solutions, configuring telemetry collectors, and providing direct technical onboarding support to application teams.\nWe are seeking a passionate and experienced SRE to join our Production Management team. In this role, you will be instrumental in executing our strategy for end-to-end observability and resiliency, collaborating across the organization to ensure our services are stable, scalable, and fault-tolerant.\nKey Responsibilities\nCulture & Strategy Foster Technical Excellence: Foster a culture of transparency, innovation, and technical excellence that encourages continuous improvement and automation.\n\nCollaborative Enablement: Partner with development and SRE teams to drive the adoption of OpenTelemetry (OTel) and Google Cloud Observability (GCO) and Grafana standards.\n\nRegulatory Compliance: Operate effectively within a highly regulated environment, ensuring all observability and deployment solutions comply with relevant enterprise standards and security requirements.\n\nResiliency & Recovery\nResiliency Patterns: Partner with development teams to leverage cloud-native services and implement established resiliency patterns to enhance application reliability.\n\nRecovery Testing Support: Support and participate in advanced recovery testing, including Production Swing Tests, Data Recovery Tests, and chaos engineering practices.\n\nAutomation Drive: Drive the adoption and development of automation solutions (such as Ansible playbooks and Terraform) to minimize recovery time and streamline infrastructure deployments.\n\nObservability & Migration Execution Legacy Tool Migration:\nActively execute the migration of applications from legacy monitoring tools (Geneos ITRS, GEM, ELK, Splunk, AppDynamics) to GCO and Grafana.\n\nTelemetry Configuration: Develop, test, and maintain OpenTelemetry Collector (or Grafana Alloy) configurations for metrics, logs, and traces.\n\nReusable Deployment Solutions: Author and maintain reusable deployment solutions, including Helm charts and Ansible playbooks for deploying observability agents across OpenShift/Kubernetes and VM environments.\n\nApplication Instrumentation: Partner with application development teams to effectively instrument applications using OpenTelemetry (OTel) standards, providing deep insights into system health and performance.\n\nGCO Feature Implementation: Aid with the design of GCO dashboards, log-based metrics, alerts, and SLO/SLI tracking to provide comprehensive visibility.\n\nEssential Skills\nStrong understanding of SRE concepts, including SLOs, SLIs, error budgets, and toil reduction.\n\nObservability Instrumentation: Hands-on experience with OpenTelemetry (or Grafana Alloy) collectors.\n\nContainer Orchestration: Proficiency in deploying, managing, and troubleshooting applications on OpenShift/Kubernetes.\n\nHelm Chart Management: Experience creating, modifying, and managing Helm charts for application deployment.\n\nInfrastructure as Code (IaC): Experience with IaC, configuration management, and automation tools (e.g., Ansible, Terraform).\n\nModern Observability Tools: Hands-on experience with modern observability tools (e.g., Prometheus, Grafana, Loki, Mimir, Tempo, AppDynamics, Splunk, or Google Cloud Observability).\n\nDesired Skills\nCloud Platforms: Experience with major public cloud providers, such as Google Cloud Platform (GCP) and Amazon Web Services (AWS).\n\nLegacy Migration Experience: Proven experience migrating applications from legacy monitoring tools (Geneos ITRS, GEM, ELK, Splunk, AppDynamics).\n\nProgramming Proficiency: Experience writing or maintaining code in Java, Python, Go, or similar languages.\n\nAgile Frameworks: Proven experience delivering software and infrastructure using Agile frameworks.\n\nCollaboration & Communication:\nStrong communication and collaboration skills to work effectively with application teams, SRE leads, and stakeholders.\n\nQualifications\nSignificant professional experience in software development, or an equivalent field, with a strong focus on Site Reliability Engineering and Observability.\n\nExpertise in analyzing complex application, database, network, and OS issues within large-scale, customer-facing systems.\n\nA service-oriented attitude combined with excellent problem-solving and strategic thinking skills.\n\nStrong communication and diplomacy skills, with a proven ability to work effectively across multiple business and technical teams\n\nWhat we’ll provide you:\nBy joining Citi, you will not only be part of a business casual workplace with a hybrid working model (up to 2 days working at home per week), but also receive a competitive base salary (which is annually reviewed), and enjoy a whole host of additional benefits such as:\n27 days annual leave (plus bank holidays)\n\nA discretional annual performance related bonus\n\nPrivate Medical Care & Life Insurance\n\nEmployee Assistance Program\n\nPension Plan\n\nPaid Parental Leave\n\nSpecial discounts for employees, family, and friends\n\nAccess to an array of learning and development resources\n\nAlongside these benefits Citi is committed to ensuring our workplace is where everyone feels comfortable coming to work as their whole self, every day. We want the best talent around the world to be energized to join us, motivated to stay and empowered to thrive.\n------------------------------------------------------\nJob Family Group:\nTechnology------------------------------------------------------\nJob Family:\nApplications Support------------------------------------------------------\nTime Type:\nFull time------------------------------------------------------\nMost Relevant Skills\nPlease see the requirements listed above.------------------------------------------------------\nOther Relevant Skills\nFor complementary skills, please see above and/or contact the recruiter.------------------------------------------------------\nCiti is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.\nIf you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.\nView Citi’s EEO Policy Statement and the Know Your Rights poster.","description_format":"text","description_chars":7139,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Annual leave","Hybrid work","Life insurance","Parental leave"],"hiring_locations":[{"name":"United Kingdom","iso":"GB","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Commercial & Retail Banks","Wealth Management & Financial Advisors","Payment Processing & Gateways","Investment Banking & M&A Advisory"],"lifecycle":[{"event":"open","at":"2026-08-25T00:00:00Z"}],"visa":[],"liveness":{"score":12,"band":"cold","label":"Long shot","p_open":1,"p_active":0.43,"p_room":0.28,"age_days":55,"expected_fill_days":10,"reasons":["conf:16","velocity","win:tail","crowd:brand"],"computed_at":"2026-10-19T05:45:15Z"},"pay":null,"html_url":"https://alion.io/job/citi-observability-engineer-assistant-vice-president","json_url":"https://alion.io/job/citi-observability-engineer-assistant-vice-president.json","meta":{"generated_at":"2026-10-19T20:17:06Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":16096,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-20T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":7841},"rest":"https://alion.io/mcp/rest/get_company?id=7841"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fciti-observability-engineer-assistant-vice-president"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fciti-observability-engineer-assistant-vice-president"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fciti-observability-engineer-assistant-vice-president"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/citi-observability-engineer-assistant-vice-president\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fciti-observability-engineer-assistant-vice-president"}]}