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Salary
$13k – $34k per year (Estimated)
Location
Remote/Hybrid (India)
Seniority
Middle · 2+ years exp
Employment
Full-Time
Overview
Company
Impact
Profile match
Citi is one of the largest banks in the world, tracing its lineage to the City Bank of New York founded in 1812 and taking its modern shape through the 1998 merger that created Citigroup. Its most distinctive asset is a cross-border payments and treasury network unmatched by any competitor, moving trillions of dollars a day for multinational corporations, governments and other banks across roughly ninety countries. Alongside that institutional franchise it runs markets and investment banking, wealth management and a United States personal bank, and has spent recent years simplifying itself by exiting consumer operations across Asia, Europe and Latin America.

Account Reference Architecture (ARA) is Citi's global Balance Sheet Completeness Control framework, operating within the Global Reconciliations Utility (GRU). ARA provides end-to-end governance over the integrity and completeness of relationships between Citi ledger accounts, cash bank accounts, and reconciliation platforms.

As ARA continues to expand through the Reconciliation Transformation Program, this role will support both strategic transformation initiatives and ongoing operational governance. The successful candidate will perform detailed analysis of balance sheet and bank account relationships, investigate control exceptions, drive data quality remediation, and partner closely with Technology, Finance, Operations, and Business stakeholders to enhance Citi's balance sheet completeness framework.

This position offers a unique opportunity to contribute to enterprise-wide control enhancements while helping establish ARA as Citi's centralized Balance Sheet Completeness Control.

Responsibilities:

  • Investigate and analyze balance sheet discrepancies identified through ARA Balance Validation processes, categorizing root causes and assessing associated risks.

  • Maintain the integrity of ARA by reviewing, validating, and updating ledger-to-bank account mappings to ensure completeness and accuracy.

  • Analyze reconciliation structures and ledger relationships to confirm appropriate balance sheet representation and automated reconciliation coverage.

  • Partner with Operations, Account Owners, Finance, and other stakeholders to validate bank account treatments and ensure alignment between bank accounts, ledger representation, and reconciliation processes.

  • Manage and resolve exceptions associated with bank accounts missing from Abacus and other designated golden source repositories.

  • Perform data analysis to identify control gaps, process inefficiencies, and data quality issues, recommending sustainable remediation solutions.

  • Escalate material control issues, risks, and unresolved exceptions in a timely and transparent manner.

  • Support transformation initiatives through requirements gathering, process design, business analysis, user acceptance testing (UAT), and implementation activities.

  • Collaborate with Technology partners to define business requirements, validate system enhancements, and monitor successful implementation into production.

  • Contribute to the ongoing development and enhancement of the ARA operating model by identifying opportunities to improve automation, controls, governance, and operational efficiency.

  • Develop and maintain strong relationships across Finance, GRU, Bank Network Management, Operations, Business teams, and Technology organizations.

  • Produce clear and concise management reporting, including issue summaries, risk assessments, and status updates for senior stakeholders.

  • Demonstrate sound risk management practices by ensuring adherence to policies, regulatory requirements, and Citi's control framework.

Qualifications:

  • 2-4 years of experience in Reconciliations, Finance, Operations, Balance Sheet Substantiation, or a related function within Financial Services.

  • Working knowledge of ledger-to-bank reconciliations, balance sheet controls, and account mapping concepts.

  • Strong analytical and problem-solving skills with the ability to investigate and resolve complex issues.

  • Advanced Microsoft Excel skills and experience working with large datasets.

  • Strong verbal and written communication skills, with the ability to engage effectively across teams and levels.

  • Ability to manage multiple priorities, work independently, and deliver high-quality results in a deadline-driven environment.

  • Proven ability to partner with stakeholders across Operations, Finance, and Technology to drive solutions and process improvements.

  • Proactive mindset with strong attention to detail and commitment to control excellence.

Education:

  • Bachelor’s/University degree or equivalent experience

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Job Family Group:

Operations - Transaction Services

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Job Family:

Reconciliation and Proofing

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Time Type:

Full time

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Most Relevant Skills

Please see the requirements listed above.

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Other Relevant Skills

For complementary skills, please see above and/or contact the recruiter.

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Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.

If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

View Citi’s EEO Policy Statement and the Know Your Rights poster.

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